Alana Hotel By ISH

Hotels
9 (360 reviews)
1 calle el chajon #21, Antigua Guatemala, Sacatepequez , Antigua Guatemala , gt

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Terrace
Family rooms
Garden
Luggage storage
Airport shuttle
Tour desk
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Review Highlights

Pros:
Clean and comfortable accommodations
Helpful and friendly staff
Cons:
Noise from other guests
Lack of breakfast options

Categories

Cleanliness
8.96
Guests mentioned the hotel was clean, though some concerns were raised about dampness in certain rooms.
Service
9.43
Consistent praise for staff attentiveness and helpfulness across several reviews.
Location
9.47
Well-located according to multiple guests, providing easy access to local attractions.
Room Quality
8.42
Some reviews noted issues with room insulation and noise from other guests.
Amenities
8.95
Free coffee and tea, pleasant garden, with some minor complaints about missing furniture.
Value for Money
8.91
Good value for a basic hotel but mixed feelings regarding pricing versus expectations.
Food and Beverage
8.46
Water and coffee provided, but a breakfast option was notably missing.
Overall Experience
9.43
Overall enjoyment reported in various reviews, with a high recommendation rate.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:51

Property Description

Charming Garden Setting
Escape to a tranquil oasis at Alana Hotel By Maya Ik', surrounded by lush gardens and serene ambiance.

Comfortable Rooms with Modern Amenities
Indulge in comfort with flat-screen TVs, free WiFi, and private bathrooms in every guest room.

Convenient Location
Explore nearby attractions such as Santa Catalina Arch and Hobbitenango while enjoying easy access to the airport with our paid shuttle service.

To experience the perfect blend of relaxation and convenience, book your stay at Alana Hotel By Maya Ik' today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9
Based on 360 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
R
Raquel • solo_traveller • pe
10
Pros:

El lugar es muy agradable, tranquilo y se siente mucha paz.
Los anfitriones son muy atentos, amables.
Todo muy limpio.

2026-07-25 • via Nuitee
C
Claudia • solo_traveller • es
9
Pros:

El jardín, la tranquilidad. La ubicacion. Óscar, el encargado de noche, fantástico.

2026-07-22 • via Nuitee
P
Putero Pourreau • solo_traveller • nc
6
2026-07-21 • via Nuitee
C
Carlos • solo_traveller • cr
10
Excelente hotel!
Pros:

Muy bonito, limpio y staff muy amable!

2026-07-18 • via Nuitee
G
Gara Morales Benítez • solo_traveller • es
10
Pros:

Todo

Cons:

Nada

2026-07-15 • via Nuitee
S
S.Navarro • solo_traveller • pr
8
Pros:

Tranquilidad del area, amabilidad del personal.

Cons:

Habitación NO ventilada.

2026-07-14 • via Nuitee
A
Aaron • couple • au
10
Pros:

Great staff and hotel, let us check in early

2026-07-11 • via Nuitee
A
Alvaro de Jesus • family_with_children • co
10
Pros:

Ubicación, ambiente del hotel

2026-07-06 • via Nuitee
M
Marina • solo_traveller • us
9
Staff was very nice and kind
Pros:

There wasn't breakfast

Cons:

Room was a bit dark

2026-07-06 • via Nuitee
D
David • solo_traveller • br
10
Pros:

Atención confortable y arquitectura de las instalaciones

2026-07-05 • via Nuitee
A
Ai-lin • solo_traveller • tw
10
Pros:

I highly recommend Alana Hotel by ISH! The staff are super nice, friendly and helpful. Even after I checked out, they offered great service and let me wait and use the restroom, drink water… until the shared shuttle came.

The room is spacious and clean. The location is good. Not far away from the center and is quiet at night.

This is my second time to stay at Alana Hotel. And I love everything here.

2026-07-03 • via Nuitee
A
Alvaro de Jesus • family_with_children • co
10
Excelente
Pros:

Buenas instalaciones, toallas limpias, camas cómodas, cerca de todo, excelente ambiente.

2026-07-03 • via Nuitee
P
Paulina • solo_traveller • co
10
Pros:

La paz, la tranquilidad, el personal.
La estética colonial.

2026-07-02 • via Nuitee
R
RAYCO • solo_traveller • es
8
2026-06-29 • via Nuitee
Y
Yansy • family_with_children • sv
9
2026-06-29 • via Nuitee
R
Rosario • solo_traveller • cr
10
2026-06-28 • via Nuitee
M
Maritza Elizabeth • solo_traveller • gt
10
2026-06-28 • via Nuitee
D
Dilany • solo_traveller • co
10
2026-06-25 • via Nuitee
A
Angie • solo_traveller • cr
10
2026-06-20 • via Nuitee
A
ANA • extended_group • es
10
Viaje con amigos
Pros:

Está muy céntrico y el personal (Oscar) es muy amable, llegamos de madrugada y estaban en recepción para recibirnos. Nos alojamos 7 personas en 2 habitaciones amplias y muy limpias. Muy recomendado.

2026-06-15 • via Nuitee