Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (6039 reviews)
Donaufelder Straße 232 , Vienna , AT

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

7.7
Based on 6039 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
L
Lydia • family_with_children • nz
6
Good location and friendly staff
Pros:

Friendly staff and good location which is about 15min walk to station . Bed was comfortable.

Cons:

Noise from the street and train

2026-09-19 • via Nuitee
S
Sergio • solo_traveller • it
8
2026-09-19 • via Nuitee
E
Emmanuel Sula • solo_traveller • sz
6
Pros:

The location was close to the Conference venue

Cons:

The lack of items like a fridge, kettle, iron in the rooms to mention a few.

2026-09-19 • via Nuitee
A
Attila • solo_traveller • hu
7
2026-09-19 • via Nuitee
S
Sorin • couple • ro
8
Pros:

decent breakfast, nothing special

Cons:

Expensive parking garage, only with reservation, parking without a gate

2026-09-18 • via Nuitee
D
Dorota • solo_traveller • pl
6
Pros:

Miła i chętna do pomocy obsługa.

Cons:

Brak czajnika.
Brudne wykładzina.
Hałas w nocy, głośno zachowujacy sie goście .

2026-09-18 • via Nuitee
C
Ciro D. • couple • it
8
Molto soddisfatto.
Pros:

Soddisfacente la colazione a buffet, abbastanza completa. La camera era spaziosa e pulita. L' hotel è a 2-300 metri dalla fermata Metro U1 ,
quindi molto comodo per visitare tutta Vienna.. Consiglio di fare subito l'abbonamento ai trasporti perché la corsa singola costa €3,20.

Cons:

Purtroppo già sapevamo della mancanza del bidet. Si sentono sbattere forte in chiusura le porte delle camere, dovrebbero essere regolate meglio, io chiudevo la mia inserendo la tessera come in apertura, così si abbassava la maniglia esterna e dopo due secondi si bloccava , è una soluzione. Metterei un dispenser sapone nel lavandino principale, scomodo andare nella doccia o nel vano WC.

2026-09-18 • via Nuitee
F
Frans • solo_traveller • nl
9
Pros:

De kamer is niet zo groot maar voldoende ingericht en super schoon. Het ontbijt was goed. Locatie vlakbij de metro, je bent binnen 15 min in het centrum. Parkeerplaats overdekt naast het hotel was super.

Cons:

Niets

2026-09-18 • via Nuitee
S
Silvia • solo_traveller • ch
9
2026-09-18 • via Nuitee
R
RUI • solo_traveller • jp
10
2026-09-17 • via Nuitee
M
Mihai • solo_traveller • ro
8
2026-09-16 • via Nuitee
A
Adam • solo_traveller • cz
8
2026-09-16 • via Nuitee
W
Werner • couple • de
8
Guter Preis und gute Lage
Pros:

Sehr gute Anbindung ans U-Bahn Netz

Cons:

Zu wenig Ablagemöglichkeiten in Toilette und Dusche

2026-09-16 • via Nuitee
M
Minhaj • solo_traveller • pk
7
Pros:

Location

Cons:

Facilities in the room

2026-09-15 • via Nuitee
A
Anna • couple • pl
10
2026-09-15 • via Nuitee
S
Samantha • couple • gb
9
Great staff and good value
Pros:

Staff were excellent from reception, the ladies in the breakfast room to the cleaning staff.
Room was clean and had everything you needed. There isn’t air conditioning but there was a fan provided. A fridge would have been nice.

Cons:

Nothing. I think in summer it might be quite warm.

2026-09-15 • via Nuitee
M
Michal • extended_group • pl
7
2026-09-15 • via Nuitee
U
Uschi • solo_traveller • at
8
Pros:

Alles notwendige mit dem angenehmen verbunden und gelöst!! Einwandfrei und die chek in jederzeit sind der hammer

Cons:

Daß es so kurz war

2026-09-15 • via Nuitee
H
Helena Bernardino • solo_traveller • pt
8
2026-09-15 • via Nuitee
N
Nonna • couple • si
9
В целом нормально, чисто, только покрытие на полу старое и грязное. Хорошие завтраки.
Pros:

Хороший недорогой маленький отель. Так как нам удобен этот район , мы выбираем Отели поблизости. Этот устраивает расположением и ценой.

Cons:

Грязный ковролин на полу . При наличие свободных мест на парковке нам отказали в месте, тк мы не достаточно заранее заявили о желании парковать у них машину.

2026-09-15 • via Nuitee