Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5720 reviews)
Donaufelder Straße 232 , Vienna , at

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Car hire
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5720 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
T
Tanja • solo_traveller • at
2
1 mal, nie wieder
Pros:

Die Lage (Nähe U-Bahn)

Cons:

Teppichboden dreckig, Silikonfuge in der Dusche schimmelig, keine Klima, extrem Heiß im Zimmer, Personal beim Frühstück extrem unfreundlich, 20€ für einen Parkplatz ist zu viel.

2026-05-30 • via Nuitee
S
Senem • solo_traveller • tr
10
2026-05-29 • via Nuitee
E
Edward • couple • at
10
Pros:

Good

2026-05-29 • via Nuitee
K
Karl • solo_traveller • at
5
2026-05-29 • via Nuitee
Андріана • solo_traveller • hu
10
2026-05-28 • via Nuitee
F
Fleischanderl • solo_traveller • at
6
Cons:

Nach 20.00 Uhr ist es ein Lotteriespiel ins Hotel zu kommen.Kann schon mal ein halbe Stunde dauern - nach tele. ANRUF -
Man bekommt zwar 2 Schlüsselkarten beim einchecken ausgehändigt mit der Auskunft, eine wird schon funktiunieren, wenn man sie nicht in der Nähe des Handy aufbewahrt.
Was ich für einen Skandal finde ist das , DASS MAN BEI SO EINEM LOTTERIESPIEL DAS NICHT IN ORDNUNG BRINGT, ODER SICH UM EIN ANDERES SYSTEM KÜMMERT.

2026-05-28 • via Nuitee
M
Mario • solo_traveller • it
6
Buona posizione per il lavoro a Kagran o al VIC. L'albergo era meglio qualche anno fa...
Pros:

Frequento questo hotel per lavoro da tempo. La colazione è tornata a migliorare, dopo un periodo veramente scarso.

Cons:

Ancora non viene riaperto l'accesso al locale colazione per farsi un caffè nel pomeriggio / sera. In un albergo che non ha un bar o un punto di ristoro è una granve carenza.

2026-05-27 • via Nuitee
C
Ceh • couple • si
8
Je bilo OK predvsem zaradi lokacije in zajtrka.
Pros:

OK zajtrk

Cons:

Ni klime v sobi in je bilo ze konec maja v sobi vroče.
Ni bilo hladilnika v sobi

2026-05-27 • via Nuitee
P
Pasalic-Rumpf • solo_traveller • hr
3
Gesundheitsgefährdend
Pros:

Lage nahe der U-Bahn, gutes Frühstück

Cons:

Im Bad war so viel Schimmel an der Decke, dass ich befürchtete die Sporen würden mir beim Waschen in die Haare oder beim Zähneputzen ins Glas fliegen.. Trotz mehrmaligen Reklamierens wurde weder versucht diesen zu beseitigen noch wurde mir ein anderes Zimmer zugewiesen. Der Teppich war auch sehr abgenutzt, die Wände bräuchten dringend neue Farbe und Putzfrauen waren während meines 3-tägigen Aufenthaltes auch nie im Zimmer gewesen.

2026-05-26 • via Nuitee
M
Magdalena • solo_traveller • pl
6
Pros:

Pokój ok, ale wymaga odświeżenia. Blisko do metra. Parking za dodatkową opłatą w garażu. Miła i pomocna obsługa.

Cons:

Brak czajnika w pokoju. Stara i poplamiona wykładzina. Brak ciepłego śniadania.

2026-05-26 • via Nuitee
S
Sixt • solo_traveller • at
8
2026-05-26 • via Nuitee
Оlena • solo_traveller • ua
6
2026-05-26 • via Nuitee
Тодорова-Видолова • solo_traveller • bg
7
2026-05-26 • via Nuitee
M
Michał • solo_traveller • pl
8
Pros:

dobra lokalizacja, świetny kontakt, łatwość zameldowania sie nawet po godzinach, dostępny parking, czyste nowe pokoje,

2026-05-26 • via Nuitee
A
Amiri • couple • at
5
2026-05-26 • via Nuitee
K
Kata • solo_traveller • hu
10
Cons:

Nem volt légkondi a szobába.

2026-05-26 • via Nuitee
G
Gerardo • solo_traveller • cr
10
2026-05-26 • via Nuitee
R
Romana • couple • at
9
Toller Aufenthalt in Wien,
Pros:

Sehr sauber, einfach aber alles was man braucht! Sehr gutes Frühstück!
U-Bahnstation in der Nähe!

Cons:

Es war alles bestens!

2026-05-26 • via Nuitee
M
Milos • solo_traveller • rs
9
Pros:

Amazing staff and location, especially thanks to Margita, she was very helpful, kind, and always with a smile.

Cons:

Nothing

2026-05-26 • via Nuitee
Уляна • solo_traveller • ua
8
2026-05-25 • via Nuitee