Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5838 reviews)
Donaufelder Straße 232 , Vienna , at

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5838 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
J
Jelena solo_traveller rs
8
2026-06-27 via Nuitee
M
Marko solo_traveller gr
4
Pros:

Parkgarage extrem klein und eng ...aber davon abzusehen ....da es an diesem tag extrem heiss war war es im zimmer natürlich auch sehr heiß ..leider keine lüftung oder klimaanlage vorhanden ...da sich unser zimmer neben der haupstrasse befand und wir unsere fenster aber offen haben mussten konnte man vor lärm der votbeifahrenden autos und des zuges nicht schlafen ....bad und wc waren ok was sauberkeit und grösse betrifft ....aber der twppich im zimmer der war mehr als dreckig ...es war einfach nur wie man auf österreichisch sagt grauslich ...flecken ende nie ....frühstück war in ordnung ... ich würde und werde da nicht mehr hinfahren ...von mir keine weiterempfehlung

Cons:

Enge Garage ....extrem drekiger Teppich...keine lüftung oder klimanlage....lärm der zuges und vorbeifahrenden autos ...

2026-06-27 via Nuitee
S
SIMONE solo_traveller it
10
Pros:

Struttura facilmente raggiungibile tramite la U1 dalla stazione centrale di Vienna, comoda ai servizi, staff gentile e disponibile con un inglese fluido. Camera spaziosa e fornita di tutto il necessario. Colazione abbondante e continentale con vasta scelta ed ampio orario di fruizione (dalle 7.00). Check out altrettanto facile in caso di uscita anticipata dalla struttura prima che apra la reception. Tutto perfetto grazie

2026-06-27 via Nuitee
M
Mateusz extended_group pl
6
2026-06-27 via Nuitee
M
Matthias solo_traveller ch
9
Alles bestens
Pros:

Alles bestens. Freundlich sauber und preiswert.
Gerne wieder

2026-06-27 via Nuitee
U
Uli solo_traveller de
8
Preiswerte akzeptable Unterkunft.
Pros:

Gutes Preis-Leistungs-Verhâltnis.
Frühstück inbegriffen
Parkgarage.
Schöner Frühstücksraum
U-Bahn in der Nähe

Cons:

Etwas muffige Luft (da derzeit Hitzewelle)
Zimmer etwas dunkel (da Aussicht aus Fenster auf eine nahe Mauer geht).

2026-06-26 via Nuitee
E
Emese solo_traveller hu
8
Pros:

Nice staff, room is clean and comfortable, breakfast options are good too.

Cons:

No air conditioning in the room.

2026-06-26 via Nuitee
T
Tania couple it
9
Pros:

Tutto bene

2026-06-26 via Nuitee
P
peter solo_traveller de
7
2026-06-26 via Nuitee
H
Hristo couple bg
10
2026-06-26 via Nuitee
N
Nicolae solo_traveller ro
10
Holiday
Pros:

Near the center you can use the U1 metro

Cons:

Small parking lot 9 spaces, make an appointment in advance if you don't have parking at 2 metro stations, I paid 5 euros for one night

2026-06-25 via Nuitee
M
Mathias solo_traveller at
8
2026-06-25 via Nuitee
M
Michaela solo_traveller de
7
Pros:

Das Personal an der Rezeption und vorallem die Bedienung beim Frühstück war super und hat uns viel Freude bereitet.

Cons:

Der Teppichboden in unserem Zimmer war fleckig und dreckig.

2026-06-24 via Nuitee
A
Anton solo_traveller at
8
2026-06-24 via Nuitee
A
Alexander solo_traveller at
7
2026-06-24 via Nuitee
R
Regina solo_traveller at
9
2026-06-24 via Nuitee
G
Gennadii solo_traveller ua
10
2026-06-24 via Nuitee
G
Gerhard solo_traveller de
9
2026-06-24 via Nuitee
A
Aliaksandr solo_traveller pl
9
2026-06-24 via Nuitee
J
José solo_traveller es
8
2026-06-23 via Nuitee