Hotel Donaustadt Kagran - at Metro U1

Hotels
7.7 (5934 reviews)
Donaufelder Straße 232 , Vienna , at

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Comfortable stay
Friendly staff
Good breakfast
Cons:
Dirty carpets
Noise disturbances
Hot water issues
Poor customer support during emergencies

Categories

Cleanliness
6.2
The carpets were noted as very dirty, and mold was mentioned in the shower.
Service
8.7
Friendly staff and assistance with booking issues noted; however, there were complaints about lack of night staff.
Location
8.2
Close to public transport; considered ideal for travel.
Room Quality
7.2
Spacious rooms were mentioned, but there were issues with hot water and loud guests.
Amenities
7.7
Good WiFi, but the lack of a fridge and some amenities are missing.
Value for Money
8.2
Good value for the money as per some reviews.
Food and Beverage
7.7
Breakfast was good with plenty of options, although some found it poor.
Overall Experience
7.7
Overall experience was okay but impacted by some negative aspects like noise and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 13:48

Property Description

Convenient Location

The Hotel Donaustadt Kagran - at Metro U1 is perfectly situated just a 3-minute walk from the U1 Kagraner Platz underground station, offering quick access to Vienna's city center and key attractions like the VIC UNO City.

Comfortable Rooms

Each room at the Hotel Donaustadt Kagran - at Metro U1 is well-equipped with essential amenities such as a private bathroom, a safe, a desk, and a flat-screen TV, ensuring a cozy stay for every guest.

Attractions and Facilities

Explore Vienna effortlessly with the nearby Prater amusement park, Austria Center Vienna, and UNO City. Additionally, enjoy the convenience of a traditional Viennese-style café on-site and complimentary services like free breakfast, parking, Wi-Fi, and partially air-conditioned rooms.

Book now for a delightful stay at Hotel Donaustadt Kagran - at Metro U1!

Important information:

After the pre-authorization of your credit card, you will receive an email with the code for the key box, which is located at the entrance. Please also provide your telephone number.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 7 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.7
Based on 5934 reviews
Cleanliness: 6.2
Service: 8.7
Location: 8.2
Room Quality: 7.2
Amenities: 7.7
Value for Money: 8.2
Food and Beverage: 7.7
Overall Experience: 7.7
M
Mohammad • couple • at
1
2026-07-25 • via Nuitee
S
Szczuchniak • solo_traveller • pl
6
Pros:

Pomocna obsługa recepcji. Czyste sanitariaty

Cons:

Brudna i "nieładnie pachnąca" wykładzina w pokoju

2026-07-25 • via Nuitee
H
Herbert • solo_traveller • at
9
Pros:

Das Preis-Leistungs-Verhältnis war super, ach das Frühstück war sehr gut.

Cons:

Es gibt keine Minuspunkte

2026-07-25 • via Nuitee
P
Patrycja • family_with_children • pl
7
Polecam
Pros:

Hotel w idealnej lokalizacji z dostępnym parkingiem i śniadaniami i w dobrej cenie, co jest ogromym plusem tego miejsca. Ogólnie bardzo czysto. Polecam jako hotel do przespania podczas zwiedzania lub pomiędzy podróżą.

Cons:

Wykładzina do wymiany, bardzo odraża swoim wyglądem.

2026-07-24 • via Nuitee
P
Paloczi • solo_traveller • sk
5
Pros:

Dobré spojenie, blízko metro. Ubytovanie zodpovedá cene.

Cons:

Po príchode na izbu šok neupratané a neprezlečené postele. Po oznámení na recepcii ihneď pripravené do 30 min.Je to v časti kde neboli obchody ,kaviarne ,len obyt.priestory.

2026-07-24 • via Nuitee
Z
Zuzana • solo_traveller • sk
10
Pros:

Veľmi príjemné ubytovanie.

Cons:

Na izbe mi trochu chýbala chladnička.

2026-07-24 • via Nuitee
M
Markéta • solo_traveller • cz
8
2026-07-24 • via Nuitee
D
Diana Maria • couple • de
10
2026-07-24 • via Nuitee
L
Lilili21 • solo_traveller • at
9
Hat alles gepasst
Pros:

Lage war top, Ausstattung hat uns gepasst und war sauber. Perfekt für kurze Aufenthalte.

Cons:

Glutenfreies Brot wäre gut gewesen, nicht nur Knäckebrot paar Stück zur Frühstück geben. (Wurde vorher gesagt, dass GF benötigt wird), hat trotzdem gepasst.

2026-07-23 • via Nuitee
Y
Yurii • solo_traveller • lt
10
Pros:

Включен завтрак. С 8:00 до 10:00.

Cons:

Если вы приедете на машине, парковки нет ни какой. У них гараж есть, но он забронирован на 2 недели вперёд. И стоит 20 евро сутки. Ближайшая платная парковка 2 км. Остановился на 3 минуты возле дверей отеля, ( загрузить вещи), штраф 50 евр. уже на стекле. Они там наверное сидят и ждут таких как мы. Если окна комнаты выходят на дорогу, отдохнуть не получится. Трамваи ездят круглосуточно. Можно закрыть окно, но тогда жарко. Кондиционера нет. Был полусломанный вентилятор.

2026-07-23 • via Nuitee
G
Grzegorz • solo_traveller • pl
10
2026-07-23 • via Nuitee
I
Isabella • solo_traveller • at
8
2026-07-22 • via Nuitee
K
Kathrin • solo_traveller • de
8
Pros:

Die zentrale Lage vom Hotel war super. Das Personal sehr hilfsbereit und immer freundlich. Wir konnten ohne Probleme unsere Fahrräder sicher im Hinterhof abstellen. Das Frühstück war ausreichend. Alles sauber und gepflegt

2026-07-22 • via Nuitee
A
Agnieszka • family_with_children • pl
10
2026-07-22 • via Nuitee
E
elodie • solo_traveller • fr
8
Pros:

L'accueil.
La proximité des transport en commun

Cons:

Le petit déjeuner sommaire
La vue de la chambre sur les murs voisins mais peu importe car nous n'étions pas venu à vienne pour rester dans la chambre

2026-07-22 • via Nuitee
H
Herbert • solo_traveller • at
8
Frühstück ausreichend
Pros:

Sehr zufrieden

Cons:

Ich habe keine Mängel gesehen

2026-07-21 • via Nuitee
S
słoczyński • couple • pl
7
Sam pobyt w Wiedniu był super, miasto ma niesamowity klimat i napewno jeszcze tu wrócę
Pros:

Możliwość rezerwacji miejsca parkingowego, czystość, blisko do metra(duży plus).Pokoik mały ale przytulny

Cons:

Brak klimatyzacji, śniadania bardzo monotonne ale produkty świeże i widok z pokoju prosto na dach budynku(tego nie było w opisie). Brak czajnika

2026-07-21 • via Nuitee
K
Khaleel Hamdan • solo_traveller • jo
8
Pros:

Everything was nice and the staff was friendly.
Breakfast was enough
Rooms clean and tidy

Cons:

I couldn't get late checkout like how most hotels provide. But they were nice to keep my baggage at the lobby till it was time for me to go to the airport

2026-07-21 • via Nuitee
H
Hans-Jürgen • couple • de
8
Paßt immer wieder.
Pros:

Unser 9. Aufenthalt in diesem Hotel. Könnte auch ein 10. werden. Nicht luxuriös, einfach auf einen normalen Niveau. Wenn man unterwegs in der Stadt ist und irgendwann sagt "gehen wir heim" anstelle von "gehen wir ins Hotel", dann sagt das sicher mehr aus als irgendwelche "Experten-Formulierungen".

Cons:

Da fällt uns gerade gar nichts ein.

2026-07-21 • via Nuitee
J
Johann • extended_group • at
8
Alles passt
Pros:

Preis Leistung und Lage Sehr gutes Frühstück alles da was man braucht

Cons:

Gibt’s nichts

2026-07-20 • via Nuitee