Hanoi Le Chateau Hotel & Spa

Hotels
9.7 (1355 reviews)
23-25 Phố Hàng Thiếc , Hanoi , VN

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Facilities

Television in common areas
Front desk (limited hours)
Free wired internet
Internet access
Housekeeping on request
Japanese garden
Health or beauty spa nearby
Accessible shuttle
No accessible shuttle
Accessible train station shuttle
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean rooms
Good value
Cons:
Breakfast should be better
Room sizes can be small

Categories

Cleanliness
9.72
Rooms were described as spotless and well-maintained.
Service
10
The staff were consistently mentioned as friendly, attentive, and professional.
Location
10
The location is perfect for exploring the old town and nearby landmarks.
Room Quality
9.72
Rooms were modern and comfortable, but some noted small sizes.
Amenities
9.22
Breakfast quality and gym amenities were mentioned, with some room for improvement.
Value for Money
9.72
Good value noted based on service and location.
Food and Beverage
9.22
Breakfast was appreciated, but some reviews suggested it could be better.
Overall Experience
10
Overall positive sentiment with high recommendations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:53

Property Description

Luxurious Accommodation
Featuring air-conditioned rooms with modern amenities, guests can enjoy comfort and convenience during their stay at Hanoi Le Chateau Hotel & Spa.

Central Location
Situated in the heart of Hanoi, guests have easy access to popular attractions such as Thang Long Water Puppet Theater and Hoan Kiem Lake.

Exceptional Service
With a 24-hour front desk and room service, guests can expect top-notch service and assistance throughout their stay at this 5-star hotel.

To experience luxury and convenience in the heart of Hanoi, book your stay at Hanoi Le Chateau Hotel & Spa now.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.7
Based on 1355 reviews
Cleanliness: 9.72
Service: 10
Location: 10
Room Quality: 9.72
Amenities: 9.22
Value for Money: 9.72
Food and Beverage: 9.22
Overall Experience: 10
A
Abubakr • couple • us
10
Pros:

Everyone was excellent. I was upgraded for free! Big thanks to Harry for taking care of us.

2026-05-16 • via Nuitee
E
Ethan • couple • au
10
2026-05-16 • via Nuitee
A
Atkinson • solo_traveller • gb
10
Pros:

Hotel is a brilliant location, very modern and well furnished. Very comfortable place to stay. The Staff were fantastic and very attentive - Jimmy especially was very helpful throughout my stay. Would stay at this hotel again

Cons:

Very little - everything was as expected.

2026-05-16 • via Nuitee
E
Ethan • couple • au
10
2026-05-16 • via Nuitee
S
Shay • solo_traveller • il
10
Pros:

מקום מושלם ,מיקום מצויין הצוות היה מאוד אדיב ונחמד ,גם הצוות של חדר האוכל וגם של הקבלה lana and dina מאוד נחמדות ואדיבות

Cons:

באמת שהאהבנו הכול ,מאוד ממליץ

2026-05-16 • via Nuitee
S
Shay • couple • il
10
Pros:

מקום מושלם ,מיקום מצויין הצוות היה מאוד אדיב ונחמד ,גם הצוות של חדר האוכל וגם של הקבלה lana and dina מאוד נחמדות ואדיבות

2026-05-16 • via Nuitee
A
Anastasia • solo_traveller • au
10
Pros:

Great customer service! The staff were exceptionally proactive, attentive, and genuinely kind throughout the entire experience. They went above and beyond to anticipate needs, respond quickly to requests, and ensure everything was handled smoothly. Their warm and professional attitude made a real difference and created a very welcoming atmosphere. Highly appreciated and strongly recommended!

2026-05-16 • via Nuitee
S
Saaghi • couple • au
8
Pros:

Great location
Comfortable bed
Friendly staff

Cons:

The room was very dark.
Shower pressure wasn’t the best.
Cheap toiletries - the bottles looked dirty and old.

2026-05-14 • via Nuitee
P
Patrick • family_with_children • de
10
Pros:

Der Aufenthalt im Zentrum von Hanoi im Le Chateau war perfekt. Die Zimmer waren sehr sauber und das gesamte Personal war freundlich.

2026-05-13 • via Nuitee
J
Jacob • solo_traveller • gb
9
Pros:

Very nice room and shower. Very friendly staff

Cons:

Window view was a wall

2026-05-13 • via Nuitee
V
Vincent • family_with_children • fr
10
Pros:

L' accueil , tout le personnel .
L'emplacement.
La literie !
L'efficacité de la "general manager" Lana Hoang

2026-05-12 • via Nuitee
S
Scott • couple • gb
10
First class experience
Pros:

Excellent location. Fabulous breakfast. Great service. After we checked out of the hotel we returned three days later and were greeted like family. We were able to store luggage for several hours and use the facilities even though we were no longer staying at the hotel. Excellent service

Cons:

Nothing

2026-05-12 • via Nuitee
A
Avely • couple • gb
10
Safe, clean and beautiful
Pros:

Lovely staff and room

2026-05-12 • via Nuitee
M
Matthias • couple • fr
9
Pros:

L’emplacement et la propreté des lieux et le confort de la chambre

2026-05-12 • via Nuitee
N
Nasser • couple • ae
10
كانت الاقامة جميلة جدا واتمنى ان يوفرو طعام حلال
Pros:

كانت جميلة جدا وقريب من الحي القديم كل شي قريب منا وفي مطعم هندي قريب حلال كان جميل جدا والاكل لذيذ

Cons:

لايوجد طعام حلال بكثره ونريد منكم ان توفرو حلال للسياح العرب والمسلمين

2026-05-12 • via Nuitee
A
Avely • couple • gb
10
Beat place to stay at
Pros:

Lana is a lovely host, friendly staff

Cons:

Nothing bad to say

2026-05-12 • via Nuitee
A
Avely • couple • gb
10
Cheap and beautiful
Pros:

Clean and cool place

2026-05-12 • via Nuitee
M
Marion • couple • fr
10
Très bon séjour dans cet hôtel, proche de toutes les activités
Pros:

L’emplacement et la gentillesse du personnel

2026-05-11 • via Nuitee
G
Gualberto • solo_traveller • it
10
Pros:

Ottima posizione, stanze pulite, personale molto attento e disponibile.

2026-05-11 • via Nuitee
D
Daniele • solo_traveller • it
10
Pros:

Posizione perfetta per visitare Hanoi. Trattamento molto accurato da parte di tutto lo staff, colazione varia più esaudiscono le richieste speciali. Pulizia ok. Clima autonomo regolabile in camera.

Cons:

Niente

2026-05-11 • via Nuitee