Lucky Star Hotel - Ben Thanh

Hotels
7.6 (105 reviews)
146A Đường Nguyễn Trãi , Ho Chi Minh City , vn

Facilities

Guest education on local ecosystems and culture
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Misleading room conditions

Categories

Cleanliness
7.05
Several reviews mentioned issues with cleanliness, including dirt and bugs.
Service
8.51
Overall friendly staff, but some negative experiences with additional charges and misleading communication.
Location
9.05
Multiple reviews highlighted good location, central to many amenities.
Room Quality
7.01
Reviews indicated issues such as small rooms, poor condition, and inaccurate representations in photos.
Amenities
7.54
Basic amenities provided but limited options, with some guests wishing for breakfast.
Value for Money
7.99
Guests described decent value for the price paid, although some felt misled.
Food and Beverage
5.55
No breakfast offered, which was mentioned as a drawback by several reviewers.
Overall Experience
8.12
Mixed experiences overall, with some positive aspects but significant drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:52

Property Description

Convenient Location
Located in the heart of District 1, our hotel is just a stone's throw away from popular attractions like Ben Thanh Street Food Market and Tao Dan Park.

Comfortable Rooms
Enjoy a restful stay in our well-appointed rooms equipped with modern amenities such as air conditioning, flat-screen TVs, and private bathrooms.

Great Facilities
With 24-hour front desk assistance, free WiFi, and room service, we ensure that your stay is convenient and enjoyable.

Ready to experience the best of Ho Chi Minh City? Book your stay at Lucky Star Hotel - Ben Thanh now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.6
Based on 105 reviews
Cleanliness: 7.05
Service: 8.51
Location: 9.05
Room Quality: 7.01
Amenities: 7.54
Value for Money: 7.99
Food and Beverage: 5.55
Overall Experience: 8.12
R
Rory couple us
10
2026-06-18 via Nuitee
M
Michael solo_traveller au
1
Unlucky star! Dodgy! Dirty! Deceitful hotel!
Pros:

Close to everything!

Cons:

The room did not have a proper and working air-conditioner. It had a fan to compensate!
How can a hotel in the middle of Saigon not have a working air-conditioning system in the room??? It was 40 degrees and right in the middle of summer in Saigon!

The bathroom had mould and black dots on the wall.

The reception at the front was dirty, humid and no air-conditioning. They did not even turn on the lights!

Staff at the front desk were dismissive and rude! The supposed technician who pretended to come up to the room to help with air-conditioning unit was particularly rude!

2026-06-15 via Nuitee
R
Roger couple au
9
2026-06-14 via Nuitee
K
Kathy couple us
10
2026-06-11 via Nuitee
V
Vân solo_traveller vn
10
2026-06-04 via Nuitee
V
vuong solo_traveller vn
8
2026-05-30 via Nuitee
C
carlson solo_traveller kh
9
2026-05-20 via Nuitee
C
CHRIS couple za
1
2026-05-05 via Nuitee
D
Darryl couple nz
9
Walking distance to markets & tourists attractions in Saigon, street noise levels was minimal.
Pros:

Great location, nice large room with a good view of the busy streets below.

Cons:

None

2026-05-05 via Nuitee
K
Kathy solo_traveller us
10
Great
Pros:

Nice location and space ..

2026-04-10 via Nuitee
B
Bac solo_traveller vn
9
2026-04-01 via Nuitee
J
john peters solo_traveller us
5
Cons:

room lacked amenities like coffee or tea
only 2 electrical sockets.
most of the staff were indifferent and lackadaisical

2026-03-30 via Nuitee
R
Roger couple au
8
2026-03-19 via Nuitee
D
Danielle family_with_children us
9
Pros:

Cute little hotel directly on the river. Super friendly owners and staff. Cute dogs and nice pool. 1 KM from town. Would have loved to bike/walk but with kids not feasible. Bathroom is gorgeous AC cold. Ceiling in room is amazing and intricately carved.

Cons:

N/A -amazing place.

2026-03-17 via Nuitee
K
KIM couple ph
4
Pros:

vị trí tốt

Cons:

cách âm không tốt , phòng trên rất ồn , nhân viên không nhiệt tình và thân thiện

2026-03-09 via Nuitee
Đại Sâm family_with_children vn
10
Tôi đã có trải nghiệm tuyệt vời tại khách sạn này. Phòng sạch sẽ, thoáng mát và đầy đủ tiện nghi.
2026-02-26 via Nuitee
M
Murray solo_traveller au
7
2026-02-25 via Nuitee
S
Struiksma family_with_children vn
7
2026-02-24 via Nuitee
N
Ngọc solo_traveller vn
10
Kỳ nghỉ thoải mái, tiện lợi và rất đáng giá khi lưu trú tại trung tâm TP.HCM.
Pros:

Vị trí cực kỳ thuận tiện, ngay trung tâm nên đi bộ ra chợ Bến Thành và các điểm tham quan rất dễ dàng. Phòng sạch sẽ, gọn gàng, giường êm và khá yên tĩnh dù ở khu trung tâm. Nhân viên thân thiện, hỗ trợ nhanh chóng khi cần. So với mức giá thì chất lượng vượt mong đợi.

2026-02-22 via Nuitee
D
Duong family_with_children vn
10
Pros:

Phòng sạch sẽ, yên tĩnh.
Nhân viên vui vẻ nhiệt tình

2026-02-22 via Nuitee