Prime Palace Hotel - MG Road

Hotels
5.5 (75 reviews)
MG Road, Near Maharajas Metro Station AK Seshadri Fashion Street Lane Shenoy's Junction , Cochin , IN

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Express check-in/check-out
Tour desk
Car hire
Daily housekeeping
Concierge service
See all facilities

Review Highlights

Cons:
Cleanliness issues with upholstery and presence of cockroaches.

Categories

Cleanliness
1.02
Not clean well and found cockroaches in the room and bed linen very dirty.
Service
6.56
Standard quality for this hotel tier.
Location
6.6
Standard quality for this hotel tier.
Room Quality
6.55
Standard quality for this hotel tier.
Amenities
6.58
Standard quality for this hotel tier.
Value for Money
5.54
Standard quality for this hotel tier.
Food and Beverage
6.59
Standard quality for this hotel tier.
Overall Experience
4.56
Overall experience impacted by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:51

Property Description

Convenient Location

Modern Amenities

Exceptional Service

To secure your stay at Prime Palace Hotel - MG Road, book now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

5.5
Based on 75 reviews
Cleanliness: 1.02
Service: 6.56
Location: 6.6
Room Quality: 6.55
Amenities: 6.58
Value for Money: 5.54
Food and Beverage: 6.59
Overall Experience: 4.56
K
kd • solo_traveller • in
8
2026-09-04 • via Nuitee
A
Adi • couple • om
3
لا أشجع لمن يحب الهدوء والنظافة أهم شي عنده، مايستحق 3 نجوم أصلا
Pros:

موقعه بالقرب من السوق

Cons:

النظافة ، إزعاج الموظفين ، روائح بدورة المياه

2026-08-05 • via Nuitee
G
Godson • couple • in
10
Good service
Pros:

Good

Cons:

Good

2026-06-03 • via Nuitee
S
Sher Khan Ibrahim • solo_traveller • in
10
Good ambience
Pros:

Everything about this property
From smooth checkin to checkout
Staffs are very co operative especially front office people
Prime location
Good for travellers
For peacefull stay

2026-05-30 • via Nuitee
A
Arshad • solo_traveller • in
10
Pros:

Good

Cons:

Good

2026-05-05 • via Nuitee
M
Murukan • solo_traveller • in
10
2026-04-16 • via Nuitee
B
bhushan • couple • in
2
2026-04-07 • via Nuitee
F
Febin Stephen • solo_traveller • in
1
Cons:

Not clean

2026-02-23 • via Nuitee
G
Godson • couple • in
10
2026-01-28 • via Nuitee
M
M • couple • in
10
The room was excellent and the staff were very friently and professional.
2026-01-19 • via Nuitee
C
Chris • solo_traveller • de
1
2026-01-10 • via Nuitee
R
Raj • couple • ae
3
Disappointed
Pros:

Location is very good

Cons:

Not worthy for the money, poor facilities. Room not neet.

2026-01-05 • via Nuitee
N
noujish • family_with_children • qa
1
Pros:

Not clean well and found cokroches in the room and bed linen very dirty

2025-12-31 • via Nuitee
M
Muhammed • couple • in
3
2025-11-17 • via Nuitee
T
Thajudeen • family_with_children • in
10
2025-08-31 • via Nuitee
T
Thajudeen • family_with_children • in
7
2025-08-31 • via Nuitee
P
Poduval • family with young children • in
6
Pleasant
2025-04-30 • via Nuitee
A
Anonymous • solo traveller • in
2
Very poor
2025-04-26 • via Nuitee
N
Nijeesh • review category business travellers • in
1
Dirty managent
Pros:

Really poor bed structure and management not act in good manner, abd they will interfere with us before check out time also they cant control mosquitos Really bad experince from management side also dnt put hotel pics in ur profile ok everybody think like that hotel ok so plss do action about them

2025-03-28 • via Nuitee
K
Karu • young couple • in
3
Poor
Pros:

Very bad

2025-02-28 • via Nuitee