Swing & Pillows - Times Square, Bukit Bintang

Hotels
7.5 (360 reviews)
114, Jln Imbi , Kuala Lumpur , my

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Room service
Non-smoking throughout
Street parking

Review Highlights

Pros:
Strategic location
Friendly staff
Clean rooms in some cases
Cons:
Dirty linens
Rude service in a specific instance
Room issues

Categories

Cleanliness
6.08
Several reviews mentioned dirty room conditions and issues with bathroom cleanliness.
Service
8.55
Most reviews mentioned helpful and friendly staff, though one negative experience impacted the rating.
Location
8.59
Multiple positive remarks about the strategic location near shops and public transport.
Room Quality
6.54
Issues with room size and condition, including filthy bed sheets and smells.
Amenities
7.57
Some amenities noted positively, but several complaints about cleanliness and maintenance.
Value for Money
8.03
Location and price were attractive; some discrepancies in service quality affect perceived value.
Food and Beverage
7.08
No specific feedback on food; standard for this hotel tier.
Overall Experience
7.55
Mixed reviews; some highlighted good experiences while others had serious issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:43

Property Description

Convenient Location
Enjoy easy access to popular attractions such as KLCC Park and Suria KLCC, just a short distance away.

Comfortable Accommodation
Relax in our air-conditioned rooms with private bathrooms and free WiFi for a pleasant stay.

Nearby Attractions
Explore nearby landmarks like Berjaya Times Square, Starhill Gallery, and Pavilion Kuala Lumpur for an unforgettable experience.

To book your stay at Swing & Pillows - Jalan Imbi Kuala Lumpur, visit our website or contact us today!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.5
Based on 360 reviews
Cleanliness: 6.08
Service: 8.55
Location: 8.59
Room Quality: 6.54
Amenities: 7.57
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
V
Vasanth • solo_traveller • fr
9
Rien à dire qualité / prix
Pros:

Tout est dit dans les commentaires précédénts donc pas de mauvaise surprise.

Pas de fenêtre mais c'est précisé en amont.

Le personnel est efficace et gentil.

Cons:

Pas de fenêtre mais ça on le sait en amont

2026-07-22 • via Nuitee
A
Alonso Fernandez • couple • es
4
Cons:

Mucho ruido, las imágenes se ven mejor la habitación

2026-07-22 • via Nuitee
A
Aitiana • solo_traveller • es
6
Pros:

Había una chica en recepción super amable, que nos facilitó todo mucho.

Cons:

La limpieza en general de la habitación, las sábanas tenían manchas y las toallas no estaban limpias, olían a sudor.

2026-07-21 • via Nuitee
M
Mohammad Rais • solo_traveller • my
10
2026-07-08 • via Nuitee
K
Kazuyuki • solo_traveller • jp
7
2026-07-03 • via Nuitee
L
Lola • couple • my
10
Complete
Pros:

Very comfortable from every single thing

Cons:

Nothing

2026-07-01 • via Nuitee
T
Thị Hồng Loan • extended_group • vn
7
Pros:

Rẻ

Cons:

K cách âm, wife yếu

2026-06-30 • via Nuitee
A
Ayhan Akbas • solo_traveller • tr
8
value for the money.
2026-06-29 • via Nuitee
M
MUN KIT • solo_traveller • my
9
2026-06-29 • via Nuitee
K
Kalvi • solo_traveller • ee
4
Pros:

Ei

Cons:

Üks tua WC oli väga halb

2026-06-27 • via Nuitee
A
Ah • solo_traveller • my
7
Cons:

Didnt appear in google map and grab map

2026-06-24 • via Nuitee
A
Ayoub • couple • my
1
2026-06-23 • via Nuitee
D
Dato Paul saw • family_with_children • my
5
2026-06-18 • via Nuitee
F
Farhat • solo_traveller • fr
8
2026-06-11 • via Nuitee
W
WEN HONG • solo_traveller • my
10
2026-06-08 • via Nuitee
L
Lizawati • solo_traveller • my
5
2026-06-07 • via Nuitee
K
Kalvi • solo_traveller • ee
5
Pros:

Ok

2026-06-06 • via Nuitee
H
HRIDOY • couple • my
10
2026-06-02 • via Nuitee
L
Lutt • family_with_children • my
8
2026-06-02 • via Nuitee
Y
YAN LIN • couple • my
2
后悔
Pros:

无

Cons:

全部

2026-06-01 • via Nuitee