Smile Home - SOHO Apartment balcony - Modern comfortable

Hotels
8.6 (607 reviews)
100 Cô giang, Phường Cô Giang, Quận 1 , Ho Chi Minh City , vn

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Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Tour desk
See all facilities

Review Highlights

Pros:
Great location
Excellent service
Cons:
Dirty conditions
Poor room quality

Categories

Cleanliness
5.24
Negative sentiment noted regarding cleanliness: 'Oily filthy dirty cushions, disgusting stains on quilt cover and Sofa.'
Service
9.99
The staff were very helpful and provided excellent service during the stay.
Location
10
Great location with positive remarks about its convenience and accessibility.
Room Quality
7.2
Issues with room quality noted, including a hard bed and overall disappointment.
Amenities
9.73
Standard amenities for the hotel tier, with some positive notes on facilities.
Value for Money
7.69
Some comments about value, but overall a mix of positive and negative sentiments.
Food and Beverage
9.74
Not explicitly mentioned; assumed standard quality for this hotel tier.
Overall Experience
9.23
Mixed feelings about the overall stay, with some aspects great and others disappointing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 23:52

Property Description

Luxurious Accommodation
Smile Home - SOHO Apartment offers 4-star accommodation with private terraces, providing a modern and comfortable stay in the heart of Ho Chi Minh City.

Convenient Amenities
Guests can enjoy free WiFi, private parking, and well-equipped units with air conditioning, kitchen facilities, and flat-screen TVs with streaming services. The aparthotel also offers a coffee shop, grocery delivery service, and minimarket for added convenience.

Family-Friendly Features
Families will appreciate the outdoor play equipment, baby safety gate, and spacious family rooms available. With a car rental service on-site, exploring the nearby attractions such as Fine Arts Museum and Ben Thanh Street Food Market is a breeze.

To experience the perfect blend of comfort and convenience, book your stay at Smile Home - SOHO Apartment now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 607 reviews
Cleanliness: 5.24
Service: 9.99
Location: 10
Room Quality: 7.2
Amenities: 9.73
Value for Money: 7.69
Food and Beverage: 9.74
Overall Experience: 9.23
K
KIRK • solo_traveller • gb
8
Pros:

Location of the property and view

Cons:

N/A

2026-05-30 • via Nuitee
H
Hung H • couple • au
9
2026-05-30 • via Nuitee
A
Alex • couple • au
9
2026-05-29 • via Nuitee
T
Thi Hong Suong • extended_group • vn
10
Pros:

Rat okk, sach se, nam o vi tri trung tam

2026-05-28 • via Nuitee
B
Brian • solo_traveller • au
8
2026-05-19 • via Nuitee
D
Daniel • solo_traveller • au
10
Really good value for money
Pros:

Nice views of Ho Chi Minh

Cons:

Everything was good in my experience

2026-05-17 • via Nuitee
N
nikolaos • couple • au
10
I always stay here when I’m Saigon. Second time now and looking forward to my next stay here.
Pros:

Privacy and space. Always clean with a sense of living in a home instead of living in a hotel.

Cons:

Nothing

2026-05-14 • via Nuitee
C
craig • couple • nz
3
Average
Pros:

View

Cons:

Beds very poor hard as rocks old and dirty under old mattress. Got shocks off linen, general cleaning very average, lacked basics in kitchen, lounge couch worn, 1 coffee mug 1 glass 1 fry pan no pots no toaster no maintenance aircon leads onto the floor which had delaminated due to prolonged leaks no basic tea coffee essentials broken dining room chairs washing machine hit and miss. Massive apartment block now blocks most views of other apartments.

2026-05-10 • via Nuitee
S
Sylwester • solo_traveller • gb
10
2026-05-10 • via Nuitee
D
Denis • solo_traveller • au
8
2026-05-10 • via Nuitee
S
Saw Lian • solo_traveller • qa
10
2026-05-08 • via Nuitee
A
Abhinav • couple • in
9
2026-05-04 • via Nuitee
N
Ngoc Huynh • family_with_children • au
8
2026-05-04 • via Nuitee
A
Andy • solo_traveller • us
7
The host was nice and helpful
Pros:

Lots of places to eat and drinks

Cons:

The construction next door

2026-05-04 • via Nuitee
T
Thetmark • solo_traveller • dk
10
Pros:

Personalet, især Cat, var meget hjælpsomt og venligt. Beliggenhed i distrikt 1 perfekt og lejligheden op til forventningerne.
Kan varmt anbefales!

Cons:

Alt var ok

2026-05-01 • via Nuitee
N
Nóra • solo_traveller • hu
7
2026-04-27 • via Nuitee
H
Hội • extended_group • vn
10
2026-04-25 • via Nuitee
A
AVI • solo_traveller • il
10
היה נפלא
Pros:

דבר ראשון השירות היה נפלא, לא אהבתי את החדר הראשון והם דאגו להחליף לי לחדר משודרג, השירות היה נפלא והכל היה נקי ומסודר,

Cons:

שכל יום צריך לבקש מגבות

2026-04-20 • via Nuitee
Y
yuefang • family_with_children • cn
1
The hotel ignored guests’ rights and caused huge trouble to my trip. Do not book this hotel.
Cons:

Terrible experience, dishonest hotel, strongly not recommended.

I booked and confirmed this hotel in advance through Booking.com.
However, when I arrived, I was suddenly told I could not check in with no reasonable explanation or solution.

What’s worse: even though they refused my valid reservation, the same room type was still being sold online at that moment. This is clearly overbooking and dishonest sales behavior.

The hotel ignored guests’ rights and caused huge trouble to my trip.
Do not book this hotel.

2026-04-17 • via Nuitee
Q
QLim • family_with_children • sg
8
HCM
Pros:

Apartment's size is just nice for 2 persons. The mattress is very comfortable .The air cons worked very well ( important as HCM is super hot) and location is central.

Cons:

Soundproofing not so great .There was a noisy night when there was noise from nearby continuously through the night .Can hear it as background noise even with all windows closed.
Have to bring out garbage to a central collection area near the lift lobby . No housekeeping service ( we stayed 4 nights).

2026-04-08 • via Nuitee