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Facilities
Property facilities
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Health or beauty spa nearby
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Hot tub/Jacuzzi
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Car hire
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Sauna
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Massage services
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Table tennis
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Shuttle service (additional charge)
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Salt-water pool
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Entertainment staff
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Coffee Shop on site
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Fruits
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Steam room
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Beauty Services
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Supervised childcare/activities
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ATM/banking
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Scuba diving on site
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Tennis lessons on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Pool sun loungers
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Private beach nearby
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Fitness facilities (surcharge)
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Internet access
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Wine release events
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Reception hall
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Garage
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Golf cart
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Casino nearby
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Health or beauty spa nearby
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Swimming nearby
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Beach toys
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation and Free WiFi
Grand Hotel Portorož offers exclusive 4-star superior accommodation with a genuine Mediterranean flair. Enjoy comfortable rooms and free WiFi throughout the property for a seamless stay.
Spa Centre Terme Portorož
Indulge in relaxation at the spa centre Terme Portorož, featuring indoor swimming pools with thermo-mineral water, a sun terrace, and premium wellness treatments. Enhance your luxurious experience with direct access from the hotel.
Complimentary Access to Premium Amenities
From morning access to the fitness centre to entry to the Riviera and Grand Portoroz Casinos, guests can enjoy a range of premium amenities included in the price. Relax at the Meduza 4-star beach sun terraces and unwind at Cafe Central with delightful treats and entertainment.
Book now for an unforgettable stay at Grand Hotel Portorož!
Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22.06. - 05.07.2026.
Swimming pools with thermomineral water will be closed from 06.07.2026 - 14.08.2026.
Sauna park will be closed from 06.07.2026 - 14.08.2026.Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026
Swimming pool: Closed from Mon, Jul 6, 2026 until Fri, Aug 14, 2026
Sauna is closed from 2026-08-14 until 2026-07-06
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Groups
When booking more than 8 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Parking
Private parking is possible on site (reservation is not possible) and charges may be applicable.
Location
Guest Reviews
Good location , good breakfast but bad dinner
La struttura necessita di una rinfrescata , da rivedere ascensori troppi lenti e spesso tempi di attesa lunghissimi . Servizio cucina nn consona a un4 stelle , tovaglioli in carta , gestione buffet pessima ,troppa attesa per le bevande e menù da rivedere
Ristorante , piscina nel terrazzo funziona al 50 % , Bar esterno gestito male ? Spesso mancano brioche , personale anche a volte nn parla italiano
Das Hotel hat eine tolle Lage direkt gegenüber dem Strand. Das Zimmer - wir hatten ein Executive Zimmer mit Balkon und Meerblick gehabt- war geräumig und sauber und der Ausblick war toll. Das Personal ist sehr freundlich und zuvorkommend. Das Buffet beim Frühstück und Abendessen ist reichhaltig, es gibt große Auswahl an Speisen und es ist für jeden was dabei. Vor dem Hotel gibt es ein nettes Café mit tollen Mehlspeisen und Eis und ausgesprochen netter Bedienung.
Személyzet hozzáállása a vendégekhez!
A felújítási munkálatok kicsit zavaróak voltak.
Läget, inomhuspoolen och frukosten var fantastisk
Satisfaction sur l'ensemble hôtel personnelle service
Manque desparkin et wifi capricieux
Hotel con spa perfetta
Bagno pulito ma con alcuni accessori non funzionanti, luci molto rumorose
Le camere moderne , ampie.
Per la pulizia bisogna richiederla se no non vengono.
Le terme una piscina comunale. Non c’è nulla di terme.
La spa a pagamento.
The only real positive point was the receptionist at check-out. She showed empathy, listened carefully and tried to find a responsible manager, although no one was available at that moment. She also offered a limited discount within her authority, which I appreciated, but this could not compensate for the overall experience.
The main issue was that the hotel sold us a room adapted for disabled guests without informing us in advance, either on Booking or at check-in. The room also seemed rarely used and was clearly not properly prepared. During a one-night stay, we experienced around ten unpleasant incidents: hygiene issues, stained extra blankets, underwear left in the room, a questionable bedsheet, poor communication from housekeeping, no proper follow-up after reporting the problems, unprofessional behaviour at breakfast, and no manager available the next morning.
I later addressed a formal complaint to the appropriate person at the hotel, explaining the situation in detail and providing useful feedback on where they need to improve. However, apart from a general assurance that they would look into the matter, I received no real compensation, refund, or meaningful gesture of goodwill, despite the number and seriousness of the issues.
Příjemný personál, skvělá snídaně, výborná lokalita, vše dokonale čisté
Poněkud opotřebované vybavení, ale vše opravené a čisté
Frühstück war ok !
Zimmer sind schon sehr in die Jahre gekommen. Der Pool auf der Terrasse war nicht mehr befüllt und auch die ganze Sonnenterrasse müsste dringend renoviert werden. Waren mit zwei Motorrädern angereist die wir neben dem Eingang parkten und mussten trotzdem für die Tiefgarage bezahlen !
Excellent room and location.
However the WI-FI was non-existence in the rooms. They wanted you come to the lobby to sign in and then maybe it might work in the room. It didn’t! Staff was not friendly about it. It fact they treated us like we were the problem!
The refrigerator had to be replaced it was out.
Wi-Fi
Lage ist perfekt.
Hauseigene Therme bei Schlechtwetter super.
Schade, dass der Pool und die Sonnenterrasse noch nicht geöffnet hatten.
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