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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Private parking
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Outdoor pool
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Sun terrace
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Accessible parking
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Airport shuttle (additional charge)
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Shared lounge/TV area
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Parking garage
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Shallow end
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Pet bowls
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Pet basket
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Walking tours
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Key card access
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Bike tours
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Themed dinner nights
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Pub crawls
Review Highlights
Categories
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Property Description
Luxurious Accommodations
Elena de Cobre, Leon, a Member of Design Hotels offers 5-star air-conditioned rooms with free WiFi and modern amenities. Each room features a private bathroom, flat-screen TV, and a safety deposit box for your convenience.
Exceptional Services
Enjoy a concierge service, tour desk, and luggage storage during your stay. The multilingual staff, fluent in English and Spanish, is ready to assist you with any inquiries or guidance needed to explore the area.
Convenient Location
Situated just steps away from Leon's cathedral and main square, Elena de Cobre provides easy access to top attractions. Plus, with a paid airport shuttle service available, your travel arrangements are made hassle-free.
Book now to experience luxury and convenience at Elena de Cobre, Leon, a Member of Design Hotels.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 12 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Location
Guest Reviews
Atenciones
No tiene aire acondicionado
La abitacion y su comodidad.
La gentillesse du personnel et la terrasse piscine.
Rien.
Staffing
They didn't explain that when you get a suite we would get the breakfast. They didn't tell us till the last day of our stay when we decided to have breakfast there. Should have been explained when we checked in. If it was a suite it should have been a bigger room. It was small for the price we paid. Bed was not my favorite either too firm.
El diseño del hotel y la atención del personal
El hotel merece un mejor restaurante y los baños no tiene ventilación ni extractor de vapor
Todo el hotel es precioso, nos gusta volver cada vez que podemos
Nada que decir
Todo las instalaciones son preciosas y la atención es de lo mejor
El Hotel muy bonito, instalaciones Rústicas, ambiente tranquilo, personal muy amable.
Es diseño es muy lindo, y la comida del restaurante es buena
Es un hotel mucho muy ruidoso, lo que lo hace muy molesto; toda la noche se escucha quien pasa por los pasillos, la cama muy incomoda, y los espacios muy estrechos y reducidos
El diseño y arquitectura del lugar!
The staff
The restaurant
The overall design or the hotel
Nothing
the hotel is excellently located near the historic center of town just minutes walk. it has an excellent restaurant associated with the downstairs.
the rooms were comfortable and very chic
It’s kept pretty clean.
No complains
The hotel had great design
The bar was closed as their license has been taken away and we didn’t receive any notice about this.
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