J5 Hotels Helvetie & La Brasserie

Hotels
7.8 (2616 reviews)
Avenue du casino 32 , Montreux , ch

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Limited amenities
Basic breakfast options

Categories

Cleanliness
7.63
Guests noted clean rooms; however, some mentioned limited amenities and issues with bathroom cleanliness.
Service
8.6
The staff received consistent praise for being friendly and helpful throughout the stay.
Location
8.64
The location was frequently mentioned as excellent, close to public transport and local attractions.
Room Quality
7.59
Some rooms were described as needing maintenance and updates, but others were noted as spacious and inviting.
Amenities
6.62
Multiple reviews pointed out missing basic amenities like kettles and a functioning minibar.
Value for Money
8.08
Many guests felt the hotel provided good value given its location and overall experience, despite some amenities lacking.
Food and Beverage
6.63
Breakfast options were critiqued as basic with no hot food available.
Overall Experience
8.6
Despite some shortcomings, the overall guest experience was positive, with many enjoying their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:50

Property Description

Panoramic Views and Central Location
Situated in the heart of Montreux, Hotel Helvetie offers stunning views from its 6th-floor terrace, overlooking the Casino Barrière and Lake Geneva.

Old-World Charm
Dating back to 1865, the Helvetie exudes classic elegance with high-ceilinged rooms adorned with period furniture, providing a touch of nostalgia and sophistication.

Modern Amenities
While retaining its historic appeal, the hotel ensures convenience with free Wi-Fi accessible in all areas, catering to the needs of contemporary travelers.

To experience a blend of history and modern comfort, book your stay at Hotel Helvetie today!

Important information:

Please note that the property is undergoing renovations. Guests might experience some disturbances during the day.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs CHF 25 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.8
Based on 2616 reviews
Cleanliness: 7.63
Service: 8.6
Location: 8.64
Room Quality: 7.59
Amenities: 6.62
Value for Money: 8.08
Food and Beverage: 6.63
Overall Experience: 8.6
I
ICHANG LIU • solo_traveller • tw
9
Pros:

地點好，有小冰箱和分離式冷氣，空間非常大，住起來非常舒適

Cons:

冷氣不冷

2026-05-30 • via Nuitee
B
Brigitte • extended_group • ch
9
2026-05-27 • via Nuitee
B
Brenda • solo_traveller • ca
7
Pros:

We liked the room with the large bed, we liked that there was a fan in the room.

Cons:

We didn't like that we had to have s huge archaic key with us at all times. A smaller key or a room card would have been nice. I wish there had been two chairs in the room and a coffee machine would have been nice.

2026-05-27 • via Nuitee
I
Ingrid • solo_traveller • fr
8
Hôtel agréable
Pros:

L'hôtel est idéalement placé au cœur de Montreux et le parking est vraiment appréciable.
Le petit déjeuner est bon et le personnel est agréable. La salle de bain est bien rénovée

Cons:

L'hôtel n'est pas climatisé donc difficile de dormir par ces fortes chaleurs, mais en même temps il s'agit d'un phénomène météorologique exceptionnel.
La chambre est vraiment vieillotte et un peu petite. Un peu cher rapport qualité prix.
Le prix du petit déjeuner est un peu excessif

2026-05-26 • via Nuitee
I
Ingrid • solo_traveller • fr
8
2026-05-26 • via Nuitee
S
Suntel • solo_traveller • ch
10
Kann ich nur empfehlen!!!
Pros:

Alles war perfekt!!

2026-05-25 • via Nuitee
M
Martin • family_with_children • ch
4
Bin enttäuscht, verstehe nicht, dass man sich nicht mehr Mühe gibt.
Pros:

Eigentlich ein stilvolles Hotel mit einem guten Restaurant, dass auch von Einheimischen besucht wird. Reception und Servicepersonal waren sehr nett. Zentrale Lage, wenn auch an einer befahrenen Strasse.

Cons:

In unseren Zimmer hatte es sehr unangenehm gerochen, vor allem in dem der Kinder. Vielleicht lag es am Teppich, wir fanden es nicht heraus. Hätte für sie sofort ein anderes verlangen sollen. So etwas vermietet man doch gar nicht, vor allem wenn jemand drei Nächte bleiben will! Das Bad war abgenutzt (wieder bei den Kindern), und die Einrichtung alt und lieblos. Das Beste: Man reisst beim Schrank einen Flügel ab, um einen Kühlschrank reinzustellen, Wow!!! Die Wände waren dünn, es war viel zu ringhörig, in einem Hotel schätzt man doch Privatsphäre.

2026-05-25 • via Nuitee
J
Jennifer • couple • ca
7
Pros:

Fan in the room, upgraded room, lots of space

Cons:

Floors creek with each step , need some extra floor insulation for such a historic building .

2026-05-22 • via Nuitee
A
Adrina • solo_traveller • ch
10
Pros:

Very nice ambiance, clean and the staff are all helpful. I can't wait to stay in another time

2026-05-20 • via Nuitee
M
Marconi • couple • br
8
Vale à pena pela localização
Pros:

Quartos enormes

Cons:

Cheiro de mofo…. O hotel precisa ser atualizado, está muito antigo (anos 60…?)

2026-05-18 • via Nuitee
B
Bernd • couple • de
10
2026-05-17 • via Nuitee
J
Judit • solo_traveller • hu
9
2026-05-16 • via Nuitee
S
Sepand • solo_traveller • ch
10
2026-05-14 • via Nuitee
R
Roly • solo_traveller • ch
8
Preis-Leistung 100%
Pros:

Über Booking.com gebucht, 5 Minuten später im Hotel angekommen und empfangen geheissen.

2026-05-14 • via Nuitee
P
Patricia • extended_group • br
8
Boa estadia
Pros:

O apartamento era para 4 pessoas adultos , de bom tamanho . Banho muito bom e cama super confortável.

Cons:

Faltava tomada para carregar aparelhos de celular e notebook.

2026-05-13 • via Nuitee
A
Alice • couple • ch
7
Pros:

Charmantes, altes Hotel

Cons:

Es war kein Parkplatz frei, wir mussten daher in einem überteuerten Parkhaus parkieren. Das Personal kannte nicht mal die Preise der empfohlenen Parkhäuser.

2026-05-13 • via Nuitee
E
Eduard • couple • ch
9
2026-05-12 • via Nuitee
P
Peter • couple • au
7
2026-05-12 • via Nuitee
H
Harriette • couple • us
10
Wonderful
Pros:

We staying in a renovated room which was spacious, comfortable and had a modern bathroom. The hotel is charming. Staff very helpful and breakfast was worth the cost.

Cons:

Nothing

2026-05-11 • via Nuitee
Łukasz • couple • fr
10
2026-05-10 • via Nuitee