Cleopatra Luxury Resort Sharm - Adults Only 16 years plus

Hotels
9.3 (1786 reviews)
Sharm El Sheikh , Sharm El Sheikh , EG

Free

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful staff (Sayed, Shrouk, Mohammed, Joo)
Clean, comfortable and well-designed rooms
Ideal / perfect location
Resort atmosphere with pool and good amenities
Tasty and varied food; good breakfast
Strong value for money
Cons:
Stressful/unprofessional check-out incident involving alleged room damage and pressured signing
Some dishes described as overly spicy
Low shower water pressure reported in one room

Categories

Cleanliness
9.5
Multiple guests explicitly praised cleanliness — rooms described as 'extremely clean' and comfortable.
Service
8.9
Service generally receives strong praise (named staff: Sayed, Shrouk, Mohammed, Joo) for friendliness and helpfulness, but a serious negative checkout incident (feeling pressured, asked to sign statement) lowers the score.
Location
9.5
Several reviews call the location 'ideal' or 'perfect' for exploring the area; location is repeatedly praised.
Room Quality
9.2
Rooms reported as spacious, comfortable and beautifully designed; one minor issue noted with low shower pressure in a room.
Amenities
9.4
Resort atmosphere, pool and on-site facilities (e.g., Palmetto restaurant selection) are highlighted positively by multiple guests.
Value for Money
9.6
Guests explicitly mention 'perfect value for money' and several call the experience excellent relative to price.
Food and Beverage
9.3
Food is often described as amazing, hot and tasty with a varied breakfast selection; a few comments note dishes being too spicy for some guests.
Overall Experience
9
Majority of reviews describe an excellent stay (multiple 10/10s), but an upsetting and stressful checkout incident for one party reduces the overall aggregated score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Luxurious Accommodation
Experience the epitome of luxury at Cleopatra Luxury Resort Sharm - Adults Only 16 years plus. Indulge in spacious rooms with modern amenities, private terraces, and stunning pool views.

Exceptional Facilities
Enjoy a range of facilities including an outdoor swimming pool, fitness centre, and a garden for relaxation. Delight in delectable dining options at the on-site restaurant, avail of convenient room service, and benefit from a 24-hour front desk for all your needs.

Leisure Activities
Unwind with a game of table tennis, darts, or tennis, or explore the vibrant underwater world through snorkeling. With its prime location near Nabq Bay Beach, adventure and relaxation await at this 5-star haven.

Book now to elevate your stay at Cleopatra Luxury Resort Sharm - Adults Only 16 years plus.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 1786 reviews
Cleanliness: 9.5
Service: 8.9
Location: 9.5
Room Quality: 9.2
Amenities: 9.4
Value for Money: 9.6
Food and Beverage: 9.3
Overall Experience: 9
D
Dustin • couple • us
10
Pros:

Everything is good thank you so much sayed ezzat and shrouk

2026-10-31 • via Nuitee
M
Mertcan • couple • tr
10
Herkes çok ilgiliydi, 2. gelişimizde de çok memnun kaldık. Her şey için teşekkürler
2026-10-31 • via Nuitee
T
Tatyana • solo_traveller • ru
10
2026-10-31 • via Nuitee
S
sezer • couple • tr
10
Pros:

Tesisin havuzunu beğendim çalışanlar iyiydi samimiydi ama yemekten fazla baharatlıydı bilgin

Cons:

Genellikle her şeyi beğendim

2026-10-31 • via Nuitee
A
Abigail • couple • gb
9
2026-10-31 • via Nuitee
R
Rebecca • couple • it
10
Pros:

tutto perfetto, lo staff è perfetto. Ti aiutiano per ogni richiesta e ti trattano come se fossi a casa. Sayed, Shrouk and Joo sono il top.

2026-10-30 • via Nuitee
D
Diego • couple • br
10
2026-10-30 • via Nuitee
P
Prema • extended_group • mu
10
Amazing!
Pros:

Spacious rooms with amazing staff. Very helpful team. Amazing food and the location is ideal.

2026-10-30 • via Nuitee
A
Anjola • couple • gb
10
Lovely stay
Pros:

Everything is ok specially Mohammed ghoneim from reception

Cons:

Nothing

2026-10-29 • via Nuitee
B
Büşra • couple • tr
1
Unacceptable Treatment During Check-Out – I Do Not Recommend This Hotel!
Pros:

Hicbir sey

Cons:

Unacceptable Treatment During Check-Out – I Do Not Recommend This Hotel!

Our experience at Cleopatra Luxury Resort left us with a very negative impression, especially because of what happened on the day of check-out.

A staff member named Shrouk asked us to wait while our room was inspected. At first, she spoke to us in Turkish and behaved in a very friendly manner. However, after keeping us waiting, the staff told us that there was a small chip on the edge of the iron and held us responsible. We did not break the iron, and we do not accept being blamed for something we did not do.
Even after repeatedly explaining that our taxi had arrived and that we needed to leave, they continued to keep us waiting. The situation became so stressful that I felt helpless and pressured and ended up crying in front of other guests. No guest should have to experience this kind of treatment on the last day of their holiday.
Eventually, a manager named Alfred came. He asked us not to leave a negative review and had us write and sign a statement saying that we had found the iron in that condition. Our taxi was waiting while we were forced to deal with this stressful situation. The way the issue was handled was extremely unprofessional and upsetting.
I especially advise Turkish guests to be cautious during interactions with Shrouk. Initially, speaking Turkish and acting friendly seemed reassuring, but the subsequent experience left us feeling unfairly treated and pressured. A friendly attitude does not necessarily mean that everything will be handled fairly. Be careful when room damage is alleged, and always make sure you understand exactly what you are being asked to sign.
We did not break the iron and did not make any payment. Any claim of damage should be handled fairly, transparently, and based on evidence. Keeping guests waiting for an unreasonable amount of time and then asking them not to leave a negative review is unacceptable.

2026-10-29 • via Nuitee
M
Mohamed • couple • eg
10
Pros:

جميل جدا

2026-10-29 • via Nuitee
M
MAJED • solo_traveller • sa
10
كانت جميله
Pros:

متعامل طاقم العمل الي يشكرو عليه

2026-10-29 • via Nuitee
J
Jersey • couple • gb
8
Relaxing!
Pros:

Liked the resort atmosphere - staff were friendly and the selection of food in the Palmetto was vast! The foods were hot and tasty!

Cons:

N/A

2026-10-29 • via Nuitee
M
Marinov • couple • bg
9
2026-10-28 • via Nuitee
L
Lee • solo_traveller • gb
10
Amazing experience 10/10
Pros:

Everything 10/10 stunning resort

Cons:

Just the shower was very low power which was disappointing but that was the only minor issue

2026-10-26 • via Nuitee
A
Anna • couple • ru
10
Pros:

I liked everything, very good hotel and perfect value for money 👍
Thank you M Gad
Shourok
Sayed ezzat

2026-10-26 • via Nuitee
B
Badreddine • extended_group • dz
10
2026-10-26 • via Nuitee
T
Temur • couple • ge
10
Pros:

had a wonderful experience at this hotel. The room was extremely clean, comfortable, and beautifully designed. The staff were exceptionally friendly and attentive, always ready to help with a smile.
The breakfast was delicious with a great variety of options. The location is also perfect for exploring the area. I would highly recommend this hotel to anyone and will definitely be returning!❤️

2026-10-25 • via Nuitee
B
Brenda • couple • au
10
Alfred, Shrouk, Mohamed and Mohamed in reception were amazing during the check-in & check-out, they were always read
Pros:

The best part was the Palmetto Restaurant, Figo and Ramon made us feel like we were royalty. If we come back it will be because of Figo and Ramon’s great hospitality.
The property was very well maintained and very clean, allll of the staff was very welcoming and we greatly enjoyed our stay.
There were so many activities in the place that we didn’t feel like we had to leave the resort at all.

2026-10-24 • via Nuitee
I
Ilyesse • couple • dz
10
Pros:

We had a lovely stay at Cleopatra Adults Only for our honeymoon. The hotel was beautiful and we really enjoyed our time there.

A special thank you to the lovely girl who welcomed us when we arrived. She was so kind and helpful, and thanks to her we got upgraded to a swim-up room, which made our honeymoon even more special. 🥰

We really appreciated the gesture and would definitely recommend the hotel

2026-10-24 • via Nuitee