Heure Bleue Palais - Relais & Châteaux

Hotels
Relais & Châteaux
9.1 (688 reviews)
2 Rue Ibn Babouta - Bab M Rrakech , Essaouira , ma

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Comfortable accommodation
Beautiful ambiance
Cons:
Noise from nearby events
Some maintenance issues
Tight parking view from the room

Categories

Cleanliness
8.43
The room was very clean, but some reviews noted concerns about noise and minor issues.
Service
9.9
Staff were consistently mentioned as friendly and accommodating.
Location
9.44
Location in the medina was highlighted as great and convenient.
Room Quality
8.39
Rooms were described as comfortable but some had noise issues.
Amenities
9.42
Great rooftop pool and comfortable sunbeds, adding to the overall ambiance.
Value for Money
8.38
Some reviews felt services did not match the high price.
Food and Beverage
9.43
Breakfast and dinner options received positive comments.
Overall Experience
9.4
Overall stay was enjoyable, with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Terrace with Panoramic Views
Experience luxury at its finest with our hotel's terrace boasting a heated outdoor pool overlooking the Medina and the sea. Just a stone's throw away from the beach, revel in the breathtaking views right at the heart of central Essaouira.

Elegant Rooms and Dining Options
Indulge in our spacious rooms and suites adorned with an elegant decor, flat-screen TVs, and marble bathrooms. Choose from various dining experiences, including international and gourmet Moroccan cuisine at our outdoor Courtyard Patio and Moroccan Restaurant. Enjoy light lunches on the panoramic terrace while soaking in the picturesque surroundings.

Cozy Bar and Relaxing Amenities
Unwind at our English Lounge with a piano and fireplace, or opt for entertainment in our cinema room. Pamper yourself at the hammam and massage room for the ultimate relaxation. Plus, enjoy free Wi-Fi, room service, and currency exchange for a hassle-free stay.

Book now for an unforgettable stay at Heure Bleue Palais!

Important information:

Please note that for the Half-Board Formula guests can choose between Lunch and Ftour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 688 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
F
Frederic couple ma
10
L’excellence dans la simplicité
Pros:

Un séjour sans faute dans un cadre magnifique. La beauté du lieu s'accompagne d'une rigueur de gestion et d'une propreté exemplaires. Le personnel est hautement professionnel et anticipe les besoins avec discrétion. Une expérience solide que je recommande sans hésiter

Cons:

Rien

2026-06-18 via Nuitee
S
Sumit couple sg
1
Pls never book this hotel for the price of 400 dollars per night
Pros:

Nothing

Cons:

It had a bad pool, short room, super high price

2026-06-17 via Nuitee
D
Daniele couple tr
10
Perfect stay in Essaouira
Pros:

Beautiful hotel!

2026-06-12 via Nuitee
S
serena extended_group gb
10
2026-06-11 via Nuitee
D
Daniela couple de
10
Pros:

Der Heure Bleue Palais ist eine historische Ikone, den wir auf Empfehlung von Freunden als etwas Besonderes gebucht haben. Der beheizte Pool auf dem Dach ist ein Highlight. Wir haben sogar ein Zimmerupgrade bekommen!
Die Freundlichkeit und Fürsorge des gesamten Personals ist hervorzuheben! Ich hatte eine spezielle Anfertigung zu nähen und ein Mitarbeiter hat mich auf seinem Moped mitgenommen um den richtigen Schneider zu finden und auch, um den korrekten Preis zu verhandeln. Da aufgrund der Feiertage die Arbeit erst nach unserer Abreise fertig wurde, wir waren dann bereits in Marrakesch, hat das Hotel einen zuverlässigen Fahrer organisiert, der uns das dorthin geliefert hat! Herzlichen Dank noch einmal dafür an alle Beteiligten!
Sehr gut hat uns auch die Qualität der Live Musik gefallen. Wer sich einmal etwas gönnen möchte, ist hier genau richtig!

2026-06-04 via Nuitee
M
Mehdi couple fr
9
2026-06-04 via Nuitee
D
dermot solo_traveller ie
10
Pros:

Pool on roofcosy

Cons:

Cost of meals

2026-05-29 via Nuitee
Éric couple gg
5
Beaucoup trop cher pour la qualité proposée
Pros:

La gentillesse du personnel

Cons:

Vétusté de l’établissement,prix excessif,petit déjeuner en dessous de tout

2026-05-29 via Nuitee
H
Henry solo_traveller gb
7
2026-05-28 via Nuitee
D
David couple gb
8
2026-05-26 via Nuitee
P
Peter couple gb
10
Great insight into local live. Highly recommend
Pros:

Excellent service, beautiful location. Great breakfast

Cons:

No dislikes... just need to be aware that it's a windy town

2026-05-25 via Nuitee
D
dermot solo_traveller ie
10
Pros:

Pool

Cons:

Noise from construction

2026-05-23 via Nuitee
C
Catherine extended_group nz
9
2026-05-22 via Nuitee
D
Didar solo_traveller kz
8
2026-05-19 via Nuitee
A
angelique couple be
8
Heel warm ontvangst
Pros:

De locatie, het zonneterras en de service

Cons:

Je hebt er geen warme plaats wanneer het buiten fris is

2026-05-15 via Nuitee
D
Daria couple ru
3
Не понравилось
Cons:

Накрученные отзывы, так как за такие большие деньги ожидаешь +- хороший уровень проживания и питания, а получаешь ровно только большой минус. Завтраки никакие, мы не смогли поесть ровно ничего, тк еда самого простого уровня, выбора нет и невкусная. Приготовили для нас омлет, он был холодный, неприятный. Номер уже устарел и к тому же по углам пыль везде. Вечером была приятная живая музыка, это плюс. Очень жаль, что отель не оправдал ожидания с картинки.

2026-05-15 via Nuitee
A
Anneso solo_traveller fr
8
Très bel hôtel
Pros:

Magnifique hôtel avec un personnel formidable et très attentionné.
Beau petit déjeuner et accueil très à l'écoute de vos besoins.

Cons:

Le bruit sur rue et le bruit des valises à roulettes très tôt le matin dans les couloirs empêchent vraiment de se reposer. Cela pourrait être corrigé par du double vitrage et un joli tapis étroit.

2026-05-14 via Nuitee
A
Adriana solo_traveller ch
9
Pros:

Très beau patio et hall d'entrée elegant
Chambre de luxe avec du caractère,
Service restaurant très attentionné
Service général très accueillant

2026-05-12 via Nuitee
D
Darmon extended_group fr
9
2026-05-11 via Nuitee
Y
Yuliia couple ae
10
A truly beautiful and atmospheric property full of colonial charm and character. The design, courtya
Pros:

I honestly think the pictures do not do justice to this beautiful property at all. The whole colonial style of the hotel makes you feel like you are a heroine from a 1920s movie. Yes, the property was renovated quite a while ago, but somehow that does not spoil the atmosphere whatsoever — if anything, it adds even more charm and authenticity to the place.
We absolutely loved the rooms, the design, the restaurant and especially the courtyard. The entire property feels incredibly atmospheric and elegant. The staff was amazing throughout our stay, and the food was genuinely great as well.
If I had to mention anything that could be improved, I would say the pool area could use a little refresh, and the rooftop terrace was not really up to par with the rest of the hotel. However, honestly, we were not planning to use the rooftop anyway, so it was very easy to overlook considering how beautiful the overall experience was.

Cons:

Everything was amazing

2026-05-11 via Nuitee