Heure Bleue Palais - Relais & Châteaux

Hotels
•
Relais & Châteaux
9.1 (654 reviews)
2 Rue Ibn Babouta - Bab M Rrakech , Essaouira , ma

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly service
Delicious food
Comfortable accommodation
Beautiful ambiance
Cons:
Noise from nearby events
Some maintenance issues
Tight parking view from the room

Categories

Cleanliness
8.43
The room was very clean, but some reviews noted concerns about noise and minor issues.
Service
9.9
Staff were consistently mentioned as friendly and accommodating.
Location
9.44
Location in the medina was highlighted as great and convenient.
Room Quality
8.39
Rooms were described as comfortable but some had noise issues.
Amenities
9.42
Great rooftop pool and comfortable sunbeds, adding to the overall ambiance.
Value for Money
8.38
Some reviews felt services did not match the high price.
Food and Beverage
9.43
Breakfast and dinner options received positive comments.
Overall Experience
9.4
Overall stay was enjoyable, with several highlights mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:21

Property Description

Luxurious Terrace with Panoramic Views
Experience luxury at its finest with our hotel's terrace boasting a heated outdoor pool overlooking the Medina and the sea. Just a stone's throw away from the beach, revel in the breathtaking views right at the heart of central Essaouira.

Elegant Rooms and Dining Options
Indulge in our spacious rooms and suites adorned with an elegant decor, flat-screen TVs, and marble bathrooms. Choose from various dining experiences, including international and gourmet Moroccan cuisine at our outdoor Courtyard Patio and Moroccan Restaurant. Enjoy light lunches on the panoramic terrace while soaking in the picturesque surroundings.

Cozy Bar and Relaxing Amenities
Unwind at our English Lounge with a piano and fireplace, or opt for entertainment in our cinema room. Pamper yourself at the hammam and massage room for the ultimate relaxation. Plus, enjoy free Wi-Fi, room service, and currency exchange for a hassle-free stay.

Book now for an unforgettable stay at Heure Bleue Palais!

Important information:

Please note that for the Half-Board Formula guests can choose between Lunch and Ftour.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 11 years old stay for € 30 per person per night when using an available extra bed.
    People 12 years old and over stay for € 60 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 654 reviews
Cleanliness: 8.43
Service: 9.9
Location: 9.44
Room Quality: 8.39
Amenities: 9.42
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.4
Éric • couple • gg
5
Beaucoup trop cher pour la qualité proposée
Pros:

La gentillesse du personnel

Cons:

Vétusté de l’établissement,prix excessif,petit déjeuner en dessous de tout

2026-05-29 • via Nuitee
D
dermot • solo_traveller • ie
10
Pros:

Pool on roofcosy

Cons:

Cost of meals

2026-05-29 • via Nuitee
H
Henry • solo_traveller • gb
7
2026-05-28 • via Nuitee
D
David • couple • gb
8
2026-05-26 • via Nuitee
P
Peter • couple • gb
10
Great insight into local live. Highly recommend
Pros:

Excellent service, beautiful location. Great breakfast

Cons:

No dislikes... just need to be aware that it's a windy town

2026-05-25 • via Nuitee
D
dermot • solo_traveller • ie
10
Pros:

Pool

Cons:

Noise from construction

2026-05-23 • via Nuitee
C
Catherine • extended_group • nz
9
2026-05-22 • via Nuitee
D
Didar • solo_traveller • kz
8
2026-05-19 • via Nuitee
A
angelique • couple • be
8
Heel warm ontvangst
Pros:

De locatie, het zonneterras en de service

Cons:

Je hebt er geen warme plaats wanneer het buiten fris is

2026-05-15 • via Nuitee
D
Daria • couple • ru
3
Не понравилось
Cons:

Накрученные отзывы, так как за такие большие деньги ожидаешь +- хороший уровень проживания и питания, а получаешь ровно только большой минус. Завтраки никакие, мы не смогли поесть ровно ничего, тк еда самого простого уровня, выбора нет и невкусная. Приготовили для нас омлет, он был холодный, неприятный. Номер уже устарел и к тому же по углам пыль везде. Вечером была приятная живая музыка, это плюс. Очень жаль, что отель не оправдал ожидания с картинки.

2026-05-15 • via Nuitee
A
Anneso • solo_traveller • fr
8
Très bel hôtel
Pros:

Magnifique hôtel avec un personnel formidable et très attentionné.
Beau petit déjeuner et accueil très à l'écoute de vos besoins.

Cons:

Le bruit sur rue et le bruit des valises à roulettes très tôt le matin dans les couloirs empêchent vraiment de se reposer. Cela pourrait être corrigé par du double vitrage et un joli tapis étroit.

2026-05-14 • via Nuitee
A
Adriana • solo_traveller • ch
9
Pros:

Très beau patio et hall d'entrée elegant
Chambre de luxe avec du caractère,
Service restaurant très attentionné
Service général très accueillant

2026-05-12 • via Nuitee
Y
Yuliia • couple • ae
10
A truly beautiful and atmospheric property full of colonial charm and character. The design, courtya
Pros:

I honestly think the pictures do not do justice to this beautiful property at all. The whole colonial style of the hotel makes you feel like you are a heroine from a 1920s movie. Yes, the property was renovated quite a while ago, but somehow that does not spoil the atmosphere whatsoever — if anything, it adds even more charm and authenticity to the place.
We absolutely loved the rooms, the design, the restaurant and especially the courtyard. The entire property feels incredibly atmospheric and elegant. The staff was amazing throughout our stay, and the food was genuinely great as well.
If I had to mention anything that could be improved, I would say the pool area could use a little refresh, and the rooftop terrace was not really up to par with the rest of the hotel. However, honestly, we were not planning to use the rooftop anyway, so it was very easy to overlook considering how beautiful the overall experience was.

Cons:

Everything was amazing

2026-05-11 • via Nuitee
D
Darmon • extended_group • fr
9
2026-05-11 • via Nuitee
C
Claire • couple • fr
9
2026-05-02 • via Nuitee
T
Thomas • family_with_children • fr
9
Pros:

La beauté du lieu
La gentillesse et le professionnalisme du staff incarné par son Directeur
La qualité des soins du spa
Le petit déjeuner
L’emplacement dans la médina

2026-04-28 • via Nuitee
E
Erica • solo_traveller • gb
10
2026-04-27 • via Nuitee
C
Christine • solo_traveller • us
10
2026-04-25 • via Nuitee
A
Angelique • family_with_children • fr
10
2026-04-24 • via Nuitee
A
Anne • couple • gb
10
2026-04-20 • via Nuitee