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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Car hire
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Massage services
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Allergy-free room
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Fire extinguishers
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First aid kit available
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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Face masks for guests available
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24-hour security
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Security alarm
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Key card access
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Japanese garden
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Covered parking
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Health or beauty spa nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
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Property Description
Luxurious Accommodation
Experience comfort and style in every room, complete with modern amenities and elegant decor.
Convenient Location
Located near popular attractions like Vietnam Museum of Ethnology and Vincom Center Nguyen Chi Thanh for a perfect stay.
Exceptional Services
Enjoy unparalleled service with a 24-hour front desk, tour desk, airport transfers, and free WiFi throughout the property.
Book your stay at 22Land Cosmos Hotel and indulge in a delightful blend of luxury and convenience.
This property does not accommodate bachelor(ette) or similar parties.
Location
Guest Reviews
The property is much nicer inside than the surrounding area.
I had a mixed experience at this hotel in Vietnam.
When I arrived, I was initially given a room with essentially a wall view despite booking and paying for a better room with a view. Only after I challenged it and was prepared to leave was I eventually given the correct room. That gave a poor first impression.
Later, I accidentally got a small amount of hair dye on a towel. I know from previous experience that alcohol can remove this type of stain, so I suggested they wash it. Staff initially seemed satisfied, but when I checked out, I was still charged 150,000 VND for the towel.
Because I was concerned about being unfairly charged, I recorded the interaction and asked to keep the towel if I was paying for it. My advice to travelers is that if a hotel charges you for a damaged item, ask to keep the item you paid for.
In my opinion, the issue seemed more like staff not understanding that the stain could likely be removed rather than the towel genuinely needing replacement.
The area outside the hotel was also far more run down than I expected. The pavements were damaged and uneven, and at night there were rats around the streets. I was also surprised by the number of cockroaches on the pavements, as I had never seen so many outdoors before. That said, the inside of the hotel itself was clean overall, and during my stay I only saw one spider in the room.
I also found the staff to be quite cold and unfriendly compared with my experience in Da Nang, where people generally seemed much warmer and more welcoming.
The room itself is clean, modern and comfortable. I loved there was a washing machine
On 30th march at 10.45pm, I arrived to check in and there was two young men on reception. When I went to pay for the hotel, the staff member tried to short change me 100,000 dong ($5) when he saw I was counting my change, he hesitated and then gave me correct change. I know he knew what he was doing and he was probably thinking he could get away with it. It felt like his done it before. The other staff member seemed ok.
And THE SMELL of this hotel is so bad, like wow, it’s so strong and bad, they have an extreme, overpowering, air freshener situation that is throughout the building and it is so strong that it literally makes you feel sick. I had to put a towel over the small gap in the bottom of the door just so the smell wouldn’t come into our room. It’s obviously to cover up another smell (maybe mould or sewage) because no one in their right mind would ever put something on so sickening and strong. It’s weird cause it’s yes it’s a beautiful modern building but something isn’t right. I’m being honest here
Overall, everything is good. The price/quality ratio is good.
The staff seemed aloof when it came to handling day-to-day issues. It always felt like you were in their way just by being there.
Rooms and the beds
kitchen and the items .. some were broken
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