فندق الاندلس الماسي - Alandalus Diamond Hotel

Hotels
6.4 (2630 reviews)
المدينة المنورة طريق قربان النازل مقابل هيرفى , Al Madinah , sa

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Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Room service
Family rooms
Safety deposit box
Hot tub/Jacuzzi
Spa/wellness center
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Bus service available
New hotel
Cons:
Lack of cleanliness
Rude staff
Inaccurate booking information

Categories

Cleanliness
4.61
Multiple reviews mentioned lack of cleanliness, dirty rooms, and unclean bathrooms.
Service
7.58
Service was noted as rude or lacking, but some positive feedback was given about the bus service.
Location
6.62
Location was described as far from Haram and not convenient for travelers.
Room Quality
7.07
Rooms are noted as good but many mentioned the need for improvements and cleaning.
Amenities
6.1
Amenities were lacking as noted by the absence of necessary facilities and cleanliness.
Value for Money
5.56
Considered not worth the price according to multiple reviews.
Food and Beverage
7.11
No specific comments on food, assumed standard for similar hotels.
Overall Experience
6.58
General dissatisfaction with multiple aspects of the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-19 04:27

Property Description

Prime Location:
The hotel is conveniently situated near major attractions such as Al-Masjid an-Nabawi and Quba Mosque, offering guests easy access to key landmarks.

Modern Amenities:
Enjoy comfortable rooms equipped with essential amenities like air-conditioning, flat-screen TVs, and private bathrooms, ensuring a relaxing stay for all guests.

Exceptional Service:
With a 24-hour front desk, shuttle service, and free WiFi, guests can expect top-notch service and convenience throughout their stay.

To book your stay at Al Andlus Palace Hotel 2 and experience these features yourself, reserve now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM

Location

Guest Reviews

6.4
Based on 2630 reviews
Cleanliness: 4.61
Service: 7.58
Location: 6.62
Room Quality: 7.07
Amenities: 6.1
Value for Money: 5.56
Food and Beverage: 7.11
Overall Experience: 6.58
عباس • solo_traveller • sa
10
Pros:

السلام عليكم ورحمة الله وبركاته
كيف الحال
المكان حلو وممتاز والموظفين قمه في الأخلاق والتعامل مع الجميع
انصح فيه بقوه واسعاره في متناول الجميع
وقريب من الحرم النبوي الشريف
والنظافة لايعلو عليها
الموقع استراتيجي بالمره وقريب من مسجد قباء بالمره
لو ان شاءالله الله وفق وسهل الأمور ماراح اجي واسكن الا عندهم الصراحه
وحتى الاهل جدا جدا جدا مبسوطين
من بداية ماجيت اشوف الغرفه بالعاده اشوف انا بالأول بعدين اذا كنت ارتحت لها نزلت الاهل يشوفونها
هذي المره ومن غير تردد على طول حجزت اول ماشفت الغرفة حتى العيال ماشاف ها من كثر ماهي حلوه ونظيفة
الله يعطيك العافيه يارب العالمين

Cons:

لايوجد اي شي ماقصرتو وبيض الله وجهك

2026-07-25 • via Nuitee
M
M Badshah • family_with_children • sa
1
Pros:

Size of the room was good

Cons:

WiFi not working all the time
Hotel reception took a lot of time in finding my booking.com reservation in their system

2026-07-25 • via Nuitee
M
Mohammed Saleh • solo_traveller • bh
10
2026-07-24 • via Nuitee
M
Maoulana • couple • fr
8
L’emplacement aussi, c’est proche du mosquée al haram avec un bus mis à disposition pour les heures de prière.
Pros:

Les équipements

Cons:

Rapport qualité prix

2026-07-24 • via Nuitee
A
Amir • solo_traveller • us
10
Pros:

Close to Haram Almadani. Very nice.

2026-07-23 • via Nuitee
طلال • family_with_children • sa
2
اتمنى المزيد من النظافه والاهتمام بالمكان
Pros:

لا. شي

Cons:

النظافه سيئه

2026-07-22 • via Nuitee
A
Ahmad • solo_traveller • sa
4
2026-07-21 • via Nuitee
ابواحمد الفلاحي • solo_traveller • iq
1
2026-07-21 • via Nuitee
A
Ahmed • couple • sa
9
2026-07-20 • via Nuitee
I
ibrahim • extended_group • sa
9
2026-07-18 • via Nuitee
M
Mohammed • couple • sa
8
2026-07-14 • via Nuitee
S
Sahibzada Hizb • extended_group • qa
7
Pros:

Property is very good

Cons:

The staff was on counter one of lady she was very rude very very rude but they acting director one of egyptian guy he is very good and supportive…

2026-07-14 • via Nuitee
M
Mahmoud • solo_traveller • sa
5
مقبول كمكان سكن فقط
Cons:

المرافق بالصور مثل الاسبا والجاكوزى لا يعملو

2026-07-14 • via Nuitee
الرمضان • solo_traveller • sa
5
Pros:

الموقع والاستقبال

Cons:

ابواب الغرف غير جيدة وغير عازلة للصوت ازعاج غير طبيعي

2026-07-12 • via Nuitee
محمد • extended_group • sa
9
انصح فيه لو يضبط بعض الملاحظات في دورة المياه فقط
Pros:

قريب من الحرم جميع الخدمات بجانبه

Cons:

الحمام الدش الترويش ضعيف

2026-07-12 • via Nuitee
A
ABDULELAH • family_with_children • sa
3
2026-07-12 • via Nuitee
J
Jawad • solo_traveller • sa
10
2026-07-10 • via Nuitee
A
amjad • couple • sa
2
2026-07-10 • via Nuitee
A
Ahmed Shuja • solo_traveller • ie
3
Not value for money
Pros:

Nothing

Cons:

Cleaning, location was too far, not even a basic thing like oven, no towels

2026-07-07 • via Nuitee
الناجعي • couple • sa
10
2026-07-06 • via Nuitee