Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Delicious meals
Cons:
Poor cleaning
Worn-out facilities

Categories

Cleanliness
6.76
Cleaning of the room was not done properly on some days and there were issues with cleaning during the stay.
Service
8.23
Staff were friendly and helpful, though there were mentions of disorganization.
Location
8.77
The hotel has a great location for accessing tourist attractions.
Room Quality
7.22
Some rooms were very small and had issues with cleanliness and maintenance.
Amenities
7.75
Facilities were noted, but there were concerns about the maintenance of the pool and lack of amenities like bidets.
Value for Money
7.71
Generally good value given the services provided, but some areas felt overpriced.
Food and Beverage
8.26
Restaurant meals and breakfast received positive reviews, especially regarding allergy accommodations.
Overall Experience
7.73
Mixed feedback but overall satisfactory experience with potential for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 00:30

Property Description

Beachfront Luxury with Spectacular Views

Direct Beach Access and Complimentary Shuttle Service
Enjoy beach-side and roof-deck pools along with a shuttle to top attractions.

Dining Options and Relaxation Amenities
Indulge in 3 restaurants, pool-side bar, and beach bar with ocean views. Unwind at the outdoor pool or pamper yourself at the Camelot Spa.

Ready to experience luxury by the beach? Book your stay at Lagoon Beach Hotel now for an unforgettable Cape Town getaway.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children from 3 years old to 11 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.8
Based on 6613 reviews
Cleanliness: 6.76
Service: 8.23
Location: 8.77
Room Quality: 7.22
Amenities: 7.75
Value for Money: 7.71
Food and Beverage: 8.26
Overall Experience: 7.73
M
Mbuyazi • extended_group • za
5
It was a good stay. I enjoyed the location.
Pros:

Location is the best. Breakfast was very good

Cons:

My room the next day was not really cleaned, they just made up the bed that was it.

2026-05-30 • via Nuitee
K
Kelumetse • couple • za
10
2026-05-30 • via Nuitee
K
Kelumetse • couple • za
10
Beautiful
Pros:

Clean rooms

Cons:

Breakfast buffet was not the best

2026-05-30 • via Nuitee
S
Sandra • couple • gb
7
2026-05-29 • via Nuitee
T
Tatenda • couple • gb
10
Awesome
Pros:

It was good and smart

Cons:

The side I was out there where some renovation going on so a bit noisy

2026-05-29 • via Nuitee
M
Moshweu • extended_group • za
7
Pros:

CHECK IN WAS DELAYED BY A WHOLE HOUR BUT OTHER THAN THAT ALL WAS GREAT

2026-05-29 • via Nuitee
J
Janse van Vuuren • couple • za
1
2026-05-29 • via Nuitee
L
Lawrence • couple • gb
4
Pros:

Good location, but doesn’t meet the expectations

Cons:

The concierge and the door men was not helpful at all. From all the hotels use this service wasn’t pleased

2026-05-28 • via Nuitee
Z
Zweni • solo_traveller • za
8
2026-05-28 • via Nuitee
M
Mpho • family_with_children • za
10
My stay was perfect because I was with my family, they experienced a lot I never get to do went ther
Pros:

Lots of activities to attend

Cons:

Everything requires transport to get to

2026-05-28 • via Nuitee
E
elena • couple • it
9
Vista incantevole
Pros:

La vista dalla camera su Table Mountain e tramonto sull’oceano, la cucina

Cons:

Distante dal centro, strada trafficata per arrivarci

2026-05-28 • via Nuitee
D
Devashinee • couple • mu
8
2026-05-28 • via Nuitee
N
Ncebakazi • couple • za
5
2026-05-28 • via Nuitee
T
Thabani • solo_traveller • za
10
Enjoyable Stay
Pros:

We recently had a wonderful stay at Lagoon Beach Hotel & Spa, while travelling for the Sanlam Cape Town marathon. The hotel offers beautiful ocean views, a relaxing atmosphere, and excellent service from the staff. The rooms were comfortable and well maintained, and the location made it easy to enjoy both the beach and nearby attractions. A great choice for anyone looking for a peaceful and enjoyable getaway in Cape Town.

I won't hesitate to go back.

Cons:

Not much to dislike.

2026-05-27 • via Nuitee
H
Hailu • extended_group • zm
4
2026-05-27 • via Nuitee
R
Rosanna • solo_traveller • za
1
Rude Staff
Pros:

Beautiful place however we had such poor and rude service from staff that it made our experience so bad.

Cons:

The rude staff. Very unhelpful and just rude

2026-05-27 • via Nuitee
T
Tladi • solo_traveller • za
9
Pros:

The staff and the breakfast was exceptional

Cons:

Nothing

2026-05-27 • via Nuitee
I
Ian Otto • solo_traveller • ug
10
Marvellous
Pros:

The cool breeze

Cons:

All was good

2026-05-27 • via Nuitee
P
Patronella • couple • za
10
2026-05-27 • via Nuitee
A
Angélique • couple • re
7
Pros:

Proximité

Cons:

Pas de netflix dans toute les chambres

2026-05-27 • via Nuitee