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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Restaurant
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Heating
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Terrace
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Family rooms
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Garden
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Luggage storage
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Bar
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Non-smoking throughout
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Daily housekeeping
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Designated smoking area
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Kid meals
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Outdoor furniture
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Picnic area
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Wine/champagne
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Fruits
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Beach
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Key access
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CCTV outside property
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CCTV in common areas
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Access to health care professionals
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Delivered food - securely covered
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Security alarm
Review Highlights
Categories
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Property Description
Charming Garden Oasis and Culinary Delights
Experience a serene stay at The George & Heart House, nestled in Kent's picturesque setting. Indulge in the lush garden, unwind on the terrace, and savor delectable meals at the on-site restaurant and bar.
Cozy Rooms with Kitchen Amenities
Select rooms feature a convenient kitchen equipped with a fridge and toaster, providing a home-away-from-home experience. Enjoy the comfort of quality bed linen and fluffy towels during your stay.
Convenient Location and Nearby Attractions
Situated near Walpole Bay Beach and Granville Theatre, this non-smoking property offers proximity to local attractions. Explore the area with ease, with Sandwich Railway Station and Sandown Castle a short distance away.
Secure your spot at The George & Heart House for a delightful getaway.
A deposit may be required at the property.
Location
Guest Reviews
The location was perfect, the hotel was quirky and the staff were all brilliant
The only issue for us was that the toilets were not inside each room, however, we were told of the reasons for this.
Slightly quirky historic pub with rooms, might not be for everyone but I liked it. Exceptionally helpful and friendly staff.
Not great value; room was small and not ensuite.
Everything
There wasn’t anything
The decor was absolutely beautiful and the staff were very friendly and helpful
'Reggies' is so lovely, again the decor is amazing. There are teas, coffees, snacks and a mini bar in the room with a sofa and chairs.
I didn't like that we had to share a bathroom. My own fault as I didn't check the room description properly but we never had to wait to use the bathroom which was good.
The room was HOT but there was a fan in the room thank god!
Vi hadde egentlig bare booket for to netter, men vi likte oss så godt at vi ba om å utvide til en ekstra natt. Frokosten var sunn, god og mettende. Dekoren var tydelig godt gjennomtenkt og gjorde hele stedet innbydende og vennlig.
Fordi det var veldig varmt i været de dagene vi har vært her ble rommet svært varmt. Selv ikke en liten vifte som måtte stå på hele natten kunne gjøre noe varmen.
I loved all the little touches. The products. The decor. The character of the rooms and building. The supply of ear plugs with the sweet explanation note of it being an old building. The water filter so we could get as much water as we needed. (Great to have the bottle in our rooms full upon arrival.) Ben, who greeted us, was beyond charming and great at carrying my suitcases up the winding stairs.
The bedding was seriously luxurious, but I would have appreciated a less bulky pillow option! Though I get that pillows are very subjective so one size will never fit all.
And I kept forgetting to ask about the internet so that when I needed it in a rush, I had to hot spot. I wonder if the wifi set up could be more visible in the rooms?
Such a gorgeous place, stunning old building and luxe room! Lovely bath. Tasty brekkie. Super close to Margate old town and a great place for a drink too.
Breakfast was delicious !
Nothing
Lets start with the positives-
Great Location close to the sea and in the old town.
Lovely pub with plenty of outdoor seating.
Really friendly staff and easy check in.
Great food in the pub and the continental breakfast was adequate with great coffee.
We stayed in the two bed apartment which you basically have the whole floor to yourself. Absolutely massive living space.
The bathroom lets it down as its small and not that interesting apart from the amazing swan tap.
The double bedroom is very dark and tbh a little creepy at night. The twin room....the beds are obviously for children rather than adults and would be good to know that before.
Due to the age of the building theres lots of creaking floorboards etc and the way in and out after the pub closed is a bit convuluted also you get noise from people walking up the fire escape.
Sadly due to it being a sunny day and even though we were told the pub shut at midnight there were still people drinking in both front and back gardens till past 1am so it was very noisy in the bedrooms. Do not expect to get much sleep.
Also they only had one set of keys which wasn't ideal for a group of friends staying.
Ultimately though I would stay here again as the place has a charm to it and i want to see what a normal double room is like...
Too much noise till late from the pub gardens
Its location, its quirkiness, the staff were very friendly, the history of the building was interesting.
The shower in the room didn’t have a shower curtain to cover the shower which would be fine if you were a couple in a room but not so much with friends or family.
The staff were wonderful, very friendly, welcoming and helpful.
The decor of the hotel was very appealing, with thoughtful, quirky little touches everywhere.
We paid almost £400 for 2 nights in a double en-suite room. We needed an en-suite as my husband has severe Crohn's disease and often needs frequent/quick access to a toilet during the night.
We assumed that we would have a toilet in the ensuite, but it turned out that the 'ensuite' was a walk-in shower and small handbasin in the corner of the bedroom. To use the toilet we needed to go a short way down the corridor, including down 4 stairs, to a room containing 3 toilets.
The manager was very apologetic and explained that the toilets in this room were labelled with the names of the three bedrooms they served. By way of an apology he kindly gave us a bottle of wine.
Although attractive the room was quite small. There was no room for a wardrobe or set of drawers, or even a small chair, so the only place to sit in the room was on the bed.
There was no TV or radio, and there was no room for a mini-fridge or for a tray with a kettle, cups, tea and coffee, etc.
To compensate for this there is another small and very attractive room close by in the corridor called Reggie's Bar. Here there are snacks and alcoholic and non-alcoholic drinks, with an honesty box, and tea and coffee making facilities and biscuits, which are freely available. This is a lovely little room, but for us, we would have preferred a kettle and cups in our room, for a late night and early morning cuppa.
If we has read the listing more thoroughly, we would have understood that there was no toilet in the 'en-suite' and since this mattered a great deal to us, we would not have booked the hotel, so we do appreciate that this was a mistake on our part. Having said that, we think that when a room is described as 'en-suite', most people would expect a toilet.
Everything
Brilliant location, excellent food, staff extremely accommodating and helpful. The courtyard at the back was beautiful and each bedroom was uniquely designed by local designers.
Brilliant
Own bathroom but close and very nice
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