The Greenway Hotel & Spa

Hotels
9.2 (852 reviews)
Shurdington, Cheltenham , Cheltenham , gb

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great food
Outstanding staff
Spacious rooms
Relaxing spa
Cons:
Cleanliness issues
High prices
Inconsistent service atmosphere

Categories

Cleanliness
7.84
Rooms were not clean and there were stains all over the carpet and hair on the floor.
Service
9.81
Staff were outstanding and very friendly and helpful.
Location
9.85
Nice and quiet location, beautiful building and grounds.
Room Quality
8.8
Room was spacious, well furnished, but some reviews mentioned firm beds.
Amenities
9.83
Spa facilities were appreciated, but some areas needed improvement.
Value for Money
8.79
Prices are high, with some reviews indicating it felt overpriced for the service provided.
Food and Beverage
8.84
Food offerings were good, but pricing was a concern; some inconsistency in experience.
Overall Experience
9.81
Overall enjoyable stay with many positives, despite some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Luxurious Accommodation
Experience a unique blend of traditional elegance and modern luxury in our rooms, furnished with original wooden furniture and vibrant decor. Enjoy complimentary amenities like cosy bathrobes and luxury toiletries for a truly relaxing stay.

Award-Winning Dining
Indulge in exquisite fine dining at our award-winning restaurant, or opt for a more casual meal at The Front Row Brasserie. Both venues offer chic and elegant settings with stunning views over the Cotswold Hills, ensuring a memorable culinary experience.

Relaxation and Recreation
Unwind in style at the Elan Spa with a hydrotherapy pool and outdoor hot tub, or pamper yourself with a rejuvenating treatment. For outdoor enthusiasts, our landscape gardens are perfect for a leisurely game of croquet.

Book now for a luxurious getaway at our Elizabethan manor and spa in the heart of the Cotswolds!

Important information:

Please note that children aged between 4 and 16 years can only access the spa and pool facilities between 07.00 and 09.00 in the morning and 16.30 to 18.00 in the afternoon. Unfortunately children under the age of 4 years of age are not permitted to use the spa or pool facilities at any time.

There is capacity for extra beds in some rooms, charges may apply.

Pets are only permitted in some rooms on request, please contact the hotel directly prior to arrival for more information. Charges are applicable.

There is a charge of GBP 25.00 per person, per day for guests wishing to use the Elan Spa facilities (treatments not included). This will be valid for use between the stated arrival time of 15:00 and departure time of 11:00. Must be booked in advance and will be subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

9.2
Based on 852 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.81
D
Daniel solo_traveller de
6
2026-08-29 via Nuitee
M
Matilde couple it
8
2026-08-28 via Nuitee
M
Maria couple gb
5
2026-08-27 via Nuitee
V
Vergette family_with_children gb
9
Close to visiting family. Well looked after and friendly efficient staff. Good breakfast.
Pros:

Room breakfast ambiance

2026-08-27 via Nuitee
S
Sharon couple gb
10
Pros:

Really helpful staff, lovely room , enjoyed the spa and the food. Will be back.

2026-08-26 via Nuitee
I
Ian couple gb
8
Service, attentiveness and quality
Pros:

Excellent breakfast. Great friendly and attentive service.

Cons:

Your room was in the eves and rather pokey. It would have originally been where the servants slept. There were a lot of stairs. That was the one bit of our visit that disappointed

2026-08-25 via Nuitee
Y
Ypo couple nl
9
Perfect
Pros:

Het is een prachtig hotel met uitstekend zeer vriendelijk personeel. De kamers werden elke dag keurig schoon gemaakt. Zeer lekker eten.

2026-08-23 via Nuitee
J
Jane couple gb
9
Beautiful; a relaxing and welcoming overnight stay
Pros:

Very welcoming staff, incredible building, beautiful room and decor, picture perfect views, good breakfast

Cons:

Pool too small to really swim and outdoor jacuzzi too hot to enjoy and no bubbles - spa a little disappointing but enjoyed relaxing in the saunas.

2026-08-22 via Nuitee
D
David Richard couple gb
10
Such a memorable special stay in a beautiful and characterful hotel and spa in the Cotswolds
Pros:

A memorable anniversary break in a truely characterful and luxurious hotel. Our room was a wonderful size, as was the bathroom. Old period features were enhanced with modern and tasteful decor and furnishings. The views through the mullioned windows, across the rolling Cotswold countryside, were magnificent. The spa facilities were excellent and the food eaten at dinner, was of a very high standard. We will certainly be returning, as this wonderful location is only a hours drive from where we live.

Cons:

The only thing that could have been better were the picturesque grounds surrounding the hotel. As the UK has suffered 5 heat waves this summer, I am sure, under normal circumstances, that the parched grassland would have been even more appealing green as opposed to straw coloured.

This is not a criticism of the hotel, just an observation about 'global warming'.

2026-08-22 via Nuitee
A
Adrian couple gb
8
Lovely hotel with great restaurant
Pros:

Restaurant and dinner in particular were excellent. Nice bar, nice gardens, nice breakfast and good gym.

Cons:

They couldn't deal satisfactorily with the 'twin bed' request. Spa was disappointing, with a small pool.

2026-08-21 via Nuitee
K
Katie couple gb
8
Go again
Pros:

Beautiful place and lovely food
The spa was fab too

Cons:

Our room was lovely however had a fan noise all night

2026-08-21 via Nuitee
M
massimo couple it
8
Bene ma migliorabile
Pros:

Fascino della struttura antica

Cons:

Manutenzione e pulizia non adeguata al livello di un 4 stelle

2026-08-20 via Nuitee
D
Diane solo_traveller gb
10
A dream escape
Pros:

Quality of facilities, food and friendliness of the team. Exceptional.

Cons:

Nothing.

2026-08-18 via Nuitee
S
Svetlana solo_traveller au
8
Gorgeous place but no air conditioning
Pros:

Beautiful rooms and peaceful area, no traffic noise just birds. Nice spa area, great breakfast.

Cons:

No air conditioning

2026-08-18 via Nuitee
G
Greg solo_traveller gb
10
Pros:

The room was very open, airy and beautifully decorated. The staff were lovely and very helpful. Grounds were beautiful

2026-08-17 via Nuitee
N
nicholas solo_traveller gb
10
2026-08-16 via Nuitee
A
Alison family_with_children gb
10
2026-08-10 via Nuitee
G
Georgiana couple ro
10
2026-08-10 via Nuitee
G
Giorgio family_with_children it
9
Relaxing stay
Pros:

Beautiful park surrounding the hotel, very quiet and nice walk, the spa is a plus, breakfast super good and also the restaurant was good and fairly priced

Cons:

Nothing

2026-08-09 via Nuitee
J
Júlia solo_traveller gb
10
Amazing hotel with a lovely garden and a nice Spa
Pros:

I had a wonderful stay! The hotel looked so charming. I loved my room, the spa, and the beautiful garden. The surrounding area was lovely, and I really enjoyed going for a hike nearby. A peaceful and relaxing experience — I would definitely stay again!

2026-08-07 via Nuitee