The Greenway Hotel & Spa

Hotels
9.2 (843 reviews)
Shurdington, Cheltenham , Cheltenham , gb

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great food
Outstanding staff
Spacious rooms
Relaxing spa
Cons:
Cleanliness issues
High prices
Inconsistent service atmosphere

Categories

Cleanliness
7.84
Rooms were not clean and there were stains all over the carpet and hair on the floor.
Service
9.81
Staff were outstanding and very friendly and helpful.
Location
9.85
Nice and quiet location, beautiful building and grounds.
Room Quality
8.8
Room was spacious, well furnished, but some reviews mentioned firm beds.
Amenities
9.83
Spa facilities were appreciated, but some areas needed improvement.
Value for Money
8.79
Prices are high, with some reviews indicating it felt overpriced for the service provided.
Food and Beverage
8.84
Food offerings were good, but pricing was a concern; some inconsistency in experience.
Overall Experience
9.81
Overall enjoyable stay with many positives, despite some disappointments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:07

Property Description

Luxurious Accommodation
Experience a unique blend of traditional elegance and modern luxury in our rooms, furnished with original wooden furniture and vibrant decor. Enjoy complimentary amenities like cosy bathrobes and luxury toiletries for a truly relaxing stay.

Award-Winning Dining
Indulge in exquisite fine dining at our award-winning restaurant, or opt for a more casual meal at The Front Row Brasserie. Both venues offer chic and elegant settings with stunning views over the Cotswold Hills, ensuring a memorable culinary experience.

Relaxation and Recreation
Unwind in style at the Elan Spa with a hydrotherapy pool and outdoor hot tub, or pamper yourself with a rejuvenating treatment. For outdoor enthusiasts, our landscape gardens are perfect for a leisurely game of croquet.

Book now for a luxurious getaway at our Elizabethan manor and spa in the heart of the Cotswolds!

Important information:

Please note that children aged between 4 and 16 years can only access the spa and pool facilities between 07.00 and 09.00 in the morning and 16.30 to 18.00 in the afternoon. Unfortunately children under the age of 4 years of age are not permitted to use the spa or pool facilities at any time.

There is capacity for extra beds in some rooms, charges may apply.

Pets are only permitted in some rooms on request, please contact the hotel directly prior to arrival for more information. Charges are applicable.

There is a charge of GBP 25.00 per person, per day for guests wishing to use the Elan Spa facilities (treatments not included). This will be valid for use between the stated arrival time of 15:00 and departure time of 11:00. Must be booked in advance and will be subject to availability.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 16 years old stay for £35 per person per night when using an existing bed.
    People no matter the age stay for £35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 843 reviews
Cleanliness: 7.84
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 9.83
Value for Money: 8.79
Food and Beverage: 8.84
Overall Experience: 9.81
A
Andrew couple gb
10
5th visit and nothing has changed, top class
2026-07-14 via Nuitee
N
Nattapong family_with_children th
10
2026-07-12 via Nuitee
G
Gas couple gb
10
Superb
Pros:

Beautiful hotel and the grounds are stunning

2026-07-11 via Nuitee
S
Sabine couple de
10
Superschön. Immer wieder
Pros:

Ein wunderschönes Hotel.
Außen historisch, aber toll renoviert

Cons:

Es gab keinen richtigen Ruheraum im Spa

2026-07-08 via Nuitee
H
Hendrik couple nl
9
2026-07-03 via Nuitee
C
Chioma couple gb
8
Amazing, will definitely revisit
Pros:

It was so beautiful and serene with lots of open space to explore. The staff were super nice, friendly and helpful, they were able to set up surprise birthday decorations (sourced by me) for my boyfriend’s birthday which was amazing. Breakfast was amazing and served to the table (only buffet style for the pastries, cereals and yogurt)

Cons:

We visited during the heatwave and there was no air con. Appreciate it’s an older building but the fan just wasn’t cutting it in 30°+ degree heat

2026-07-02 via Nuitee
M
Maria Letizia solo_traveller it
9
Pros:

Accoglienza fantastica. Stanza bellissima e molto spaziosa. Parco meraviglioso con animali. Ristorante e servizio raffinato. Bella spa molto pulita

Cons:

Nulla

2026-07-01 via Nuitee
A
Angitha solo_traveller in
1
Cons:

It was very hot day, and we got the most upper room. The team I think should have minimum kept a cooler considering paying such a price.

2026-06-27 via Nuitee
W
William couple us
10
2026-06-26 via Nuitee
C
Charlotte extended_group gb
10
2026-06-25 via Nuitee
N
Nikolai couple ae
8
Beautiful country house, but the lack of air conditioning
Pros:

The hotel is set in a beautiful historic mansion surrounded by stunning grounds, perfect for long walks and relaxing in nature. The gardens and outdoor areas are exceptionally well maintained and create a very peaceful atmosphere.

Breakfast on the terrace was lovely, especially in good weather. I didn't have the opportunity to use the spa facilities, but they appeared clean, modern, and well maintained. Dinner was pleasant, although it wasn't particularly memorable given the overall standard of the property.

Overall, a beautiful countryside retreat with exceptional grounds, though room comfort during hot weather could be improved.

Cons:

Unfortunately, I was allocated a room in one of the outbuildings rather than the main house. During the heatwave, the room became extremely hot, with very little airflow and no air conditioning, which made it difficult to sleep comfortably. I imagine the rooms in the main mansion, with its thick stone walls, are much cooler.

2026-06-23 via Nuitee
G
Gina couple gb
10
Our stay was brief but delightful.
Pros:

The hotel and grounds are exceptional. It’s a lovely building and the food was delicious. Loved everything.

Cons:

Nothing to not like about it.

2026-06-18 via Nuitee
F
Federica family_with_children it
10
Bellissima struttura nel cuore delle Cotswold.
Pros:

La location è bellissima, dalla ogni finestra dell'hotel c'è una vista meravigliosa. Colazione al ristorante meravigliosa e varia con piatti sia freddi che caldi per soddisfare ogni aspettativa.

Cons:

Viaggiavamo con un bambino di 3 anni e al ristorante a cena non c'era molta alternativa come piatti da mangiare. Inoltre il lettino da campeggio fornito non aveva il materasso e abbiamo dovuto sopperire utilizzando i nostri cuscini.

2026-06-17 via Nuitee
S
Sherring solo_traveller gb
9
Pros:

Lovely hotel with some aged charm. The food was lovely and the spa was a nice extra

2026-06-16 via Nuitee
K
Kar Yee couple hk
7
Relax and comfortable stay
Pros:

Massage and SPA are excellent. Breakfast is good but not too many choice.

Cons:

Their system on payment is strange. I got a £5 voucher but finally they charged me £5 more. It takes me back and forth on email to clarify it. It is really a stupid mistake. Be careful to check the bill.

2026-06-14 via Nuitee
A
Amanda solo_traveller gb
10
2026-06-11 via Nuitee
M
Michael couple gb
9
2026-06-06 via Nuitee
L
Laura couple gb
10
Beautiful, relaxing stay
Pros:

The hotel was beautiful, we completely relaxed as soon as we arrived!! Our room was perfect, really spacious, calm, great view... The spa was really lovely, plus the massage we both had was amazing... The grounds were stunning and the breakfast was delicious...

Cons:

The evening meal was quite pricey and limited for the type of stay we were there for (complete relaxation!), however we went into Cheltenham both nights and found some lovely restaurants, which was a bonus!!

2026-06-06 via Nuitee
H
Hayley couple gb
8
Relaxing
Pros:

It’s a beautiful setting and we really enjoyed ourselves. The drinks at the bar were overpriced - I was shocked at £19 for a glass of medium whispering angel. No bar menu was given to us so we didn’t know the price, and only two beers were available out of the beer & cider spa drink list. The spa was smaller than I thought it would be and thought the treatment was over priced for what it was - although, we both enjoyed them.

Cons:

Beautiful building and our room was a lovely size. It did need a little sprucing up you f the edges like the bathroom skirting. The room would have been better with an air con unit as very warm and fan was loud. The restaurant food was exquisite and the breakfast was lovely too. The wine list was a bit too pricey.

2026-06-04 via Nuitee
P
PHILIPPE extended_group be
10
2026-06-04 via Nuitee