Hotel Sentral Pudu @ City Centre / Bukit Bintang

Hotels
6.8 (1435 reviews)
No.310 Jalan Pudu, Bukit Bintang City Centre , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Location
Breakfast
Cons:
Cleanliness
Service

Categories

Cleanliness
5.44
Several reviews noted issues such as dirty rooms and pests.
Service
7.41
Mixed feedback on service; mentioned bad service but also some helpful staff.
Location
8.95
Convenient location with easy access to city attractions and transport.
Room Quality
6.4
Rooms were reported as small and some issues with furnishings.
Amenities
5.43
Amenities lacking, with complaints about towels and toiletries.
Value for Money
7.89
Average experience for the price; location offsets some drawbacks.
Food and Beverage
5.94
Breakfast received positive reviews, but other food services received mixed feedback.
Overall Experience
6.91
Mixed feelings overall; location praised but issues reported concerning cleanliness and service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:48

Property Description

Prime Location in Kuala Lumpur
Located on Jalan Bukit Bintang, Hotel Sentral Pudu is just a short stroll away from popular attractions like Times Square and Pavillion Mall.

Modern Rooms with Essential Amenities
Enjoy comfortable stays in air-conditioned rooms featuring flat-screen TVs, free Wi-Fi, and private bathrooms with all necessary amenities.

Convenient Dining Options
Indulge in a variety of local and international cuisines at Lime Light Café or opt for in-room dining. The bar serves up light snacks and refreshing beverages for your enjoyment.

Book your stay at Hotel Sentral Pudu now for an unforgettable experience in Kuala Lumpur!

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.

Please note that all early check-in and late check-out requests are subject to room availability on the date of arrival/departure. Availability cannot be guaranteed and is subject to change without prior notice.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.8
Based on 1435 reviews
Cleanliness: 5.44
Service: 7.41
Location: 8.95
Room Quality: 6.4
Amenities: 5.43
Value for Money: 7.89
Food and Beverage: 5.94
Overall Experience: 6.91
Y
YING • family_with_children • cn
1
卫生差，早餐差
Pros:

没什么满意的

Cons:

卫生太差

2026-07-21 • via Nuitee
F
Faraz • solo_traveller • pk
6
Pros:

Location of the hotel and room size etc.

Cons:

Pathetic breakfast. Late response back time by the staff

2026-07-19 • via Nuitee
R
rahman • family_with_children • my
1
2026-07-17 • via Nuitee
T
THESIGAN • solo_traveller • my
10
2026-07-09 • via Nuitee
H
Harman • extended_group • in
1
Frauds app ha hotel
Pros:

Nothing both are fake booking.com and hotel

Cons:

I pay extra money for the stay i also email to booking.com but no response

2026-07-08 • via Nuitee
M
mickael • solo_traveller • fr
7
2026-07-06 • via Nuitee
B
Bernard Raj • couple • my
3
2026-06-08 • via Nuitee
B
Bernard Raj • solo_traveller • my
3
normal
Pros:

Front desk do not request before hand.
The front Desk Staff not proficient in english and she pretends like she understands.

Cons:

Front Desk staff do not how to communicate properly in english. Gives false information.

2026-06-06 • via Nuitee
C
Chong • solo_traveller • my
4
Pros:

找东西吃很容易

Cons:

他的冷气很吵

2026-06-04 • via Nuitee
M
Mohd Affandi • solo_traveller • my
7
2026-06-03 • via Nuitee
N
Nur • solo_traveller • my
7
Clean Hotel but Bedding Needs Attention
Pros:

"The hotel was clean, comfortable, and the staff were friendly. The shopping mall is nearby and easily accessible. However, Malay food restaurants and local eateries are a bit farther away. Overall, it was a pleasant and enjoyable stay."

Cons:

Unfortunately, my stay was not very comfortable. The mattress and bedsheets caused itchiness, and I was concerned there might have been bed bugs or hygiene issues. I hope the hotel will inspect and improve the cleanliness of the bedding for future guests."

2026-06-01 • via Nuitee
N
Nur • solo_traveller • my
7
2026-06-01 • via Nuitee
T
TAI • couple • my
1
没有下次
Pros:

都不好

Cons:

卫生很糟糕

2026-05-25 • via Nuitee
M
MOHMED SHAHIM • couple • my
7
2026-05-22 • via Nuitee
M
Muhammad Shuharmin Farouk • couple • my
10
2026-05-18 • via Nuitee
C
Chris • couple • gb
8
Stop over on my way to another part of Malaysia
Pros:

It is conveniently located every thing is close by

Cons:

It’s a little dated needs some tlc

2026-05-18 • via Nuitee
M
Mohd • couple • my
7
2026-05-12 • via Nuitee
M
Mehala • solo_traveller • my
1
2026-05-05 • via Nuitee
A
Arisz • solo_traveller • hu
7
Pros:

internet is slow

Cons:

slow internet

2026-05-04 • via Nuitee
K
Karim • solo_traveller • my
8
Hôtel bien situé et on recommande
Pros:

Établissement simple rapide et petit déjeuner compris dans la prix.

2026-05-04 • via Nuitee