Holiday Inn Express - New Rochelle by IHG

Hotels
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Holiday Inn Express
9 (406 reviews)
43 Church Street , New Rochelle , us

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Spacious room
Comfortable bed
Helpful staff
Good location
Cons:
Cleanliness issues
Small rooms
High costs

Categories

Cleanliness
8.39
Numerous complaints about cleanliness, including stained towels and hair in the shower.
Service
9.86
Staff received positive feedback for helpfulness, with minor issues noted.
Location
9.9
Central location with easy access to transport and amenities.
Room Quality
8.35
Rooms mentioned as small and issues with smell reported.
Amenities
8.88
Good breakfast options and 24-hour beverage service, but limited overall amenities.
Value for Money
8.34
Prices deemed high for room size and overall experience.
Food and Beverage
8.89
Breakfast was good but early cut-off times were a drawback.
Overall Experience
9.36
Overall satisfaction despite some issues; a generally positive stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 17:42

Property Description

Convenient Location

Modern Amenities

24-Hour Front Desk with Bilingual Staff

Experience comfort and convenience at Holiday Inn Express - New Rochelle. Book now to enjoy a relaxing stay with top-notch amenities and excellent service.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 17 per day.

Location

Guest Reviews

9
Based on 406 reviews
Cleanliness: 8.39
Service: 9.86
Location: 9.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Miatta • solo_traveller • us
8
2026-05-27 • via Nuitee
E
Eric • couple • us
10
2026-05-19 • via Nuitee
D
Devonna • couple • us
10
2026-05-10 • via Nuitee
J
Jose • solo_traveller • us
9
2026-05-08 • via Nuitee
R
Rhonda • solo_traveller • us
10
Pros:

huge breakfast, large room with great view, very comfortable and affordable

2026-05-06 • via Nuitee
P
Pamela • couple • us
10
The staff at this location was exceptional, they were very helpful from the time I checked in and checked out.
2026-05-04 • via Nuitee
S
Sriraman • solo_traveller • us
10
2026-04-30 • via Nuitee
C
Cabrera • solo_traveller • us
9
2026-04-28 • via Nuitee
R
RIYAS • solo_traveller • us
10
2026-04-27 • via Nuitee
E
Emma Šillerová • solo_traveller • cz
8
2026-04-24 • via Nuitee
P
Paul • family_with_children • de
10
comfortable clean hotel, very good breakfast
Pros:

comfortable, clean, , kind staff, breakfast excellent, perfect stay

Cons:

n/a

2026-04-12 • via Nuitee
D
Dr. Worley • couple • us
8
Pros:

Cinnamon rolls were the best offering. Coffee was acceptable. Thought it would taste better since fresh ground.

Cons:

Find some salt and spices. The sausage was undercooked looking. Sausage should be browner and more flavorful. Egg whites??? Really? Needed cheese eggs, bacon, no bread was available when we came down.

2026-04-11 • via Nuitee
M
Mathieu • couple • ca
10
2026-04-09 • via Nuitee
F
Fuentes • extended_group • us
10
2026-04-09 • via Nuitee
D
Dr. Alexis • couple • pr
10
Great location and amazing experience.
Pros:

Was a great experience, the best service and facilities.

Cons:

Nothing

2026-04-07 • via Nuitee
D
Daylynn • couple • us
10
Pros:

Location

2026-04-06 • via Nuitee
J
Juliana • family_with_children • us
3
Do not recommend
Pros:

Nothing

Cons:

Staff was rude and didn’t want to give me a receipt

2026-04-05 • via Nuitee
C
Corpus • couple • us
10
2026-04-01 • via Nuitee
R
Romayne • solo_traveller • us
5
2026-03-21 • via Nuitee
P
Pervez Hasan • couple • us
8
2026-03-20 • via Nuitee