Children allowed

Facilities

Health or beauty spa nearby
Nightclub
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Spacious and clean rooms
Friendly and helpful staff
Great location and facilities
Cons:
Repetitive breakfast options
High charges for additional services
Limited seating at the fireplace

Categories

Cleanliness
8.65
Rooms are clean and well-maintained with daily cleaning.
Service
8.95
Staff are friendly and helpful, eager to assist guests.
Location
8.85
Convenient location close to restaurants and main street.
Room Quality
8.85
Rooms are spacious, bright, and comfortable.
Amenities
8.65
Good facilities including spa and pool.
Value for Money
8.45
Some services like espresso incur extra charges, but overall good value.
Food and Beverage
8.35
Breakfast offerings were repetitive and some meals disappointing.
Overall Experience
8.85
A pleasant and relaxing stay overall, though some amenities could improve.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 01:21

Property Description

Luxurious Apartments at the Foot of Pirin Mountain
Regnum Bansko Aparthotel & SPA offers beautifully appointed apartments with stunning views, just a short distance from the gondola lift and the town center.

Thermal Mineral Water and Aqua Park
Indulge in the unique experience of Regnum Banya Thermal, featuring thermal mineral water pools, a restaurant, massages, and a free shuttle to Banya Village. In summer, enjoy the "Regnum" Aqua Park with pools, water slides, and entertainment for all ages.

Relaxation and Recreation
Unwind at the spa after a day of activities like skiing, hiking, or cycling. Enjoy live jazz music at the lobby bar, complimentary fruits and water, and a range of outdoor amenities including a gym, children's room, and gardens.

Book your stay at Regnum Bansko Aparthotel & SPA for a memorable mountain retreat!

Important information:

Please note that the quoted prices are for the standard room occupancy, shown on your confirmation. If you travel with more children above the age of six or more adults, additional charges apply (as per hotel policies).

Please note that basic kitchenette utensils, suitable for light cooking are available in some rooms. Please inform the property in advance, if you would like to request such a room. A prior confirmation by the hotel is needed.

Please note that the on-site Aqua Park is opened from the middle of June until 2nd September.

Please note that the suites are fitted with either king size beds or twin beds.

Please note that VIP ski pass is available for purchase at the property.

Interruption of the stay during the stay - The prepaid amount won't be refunded.Swimming pool: Closed from Mon, Sep 8, 2025 until Sun, Jun 14, 2026

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs BGN 10 per day.

Location

Guest Reviews

8.7
Based on 1036 reviews
Cleanliness: 8.65
Service: 8.95
Location: 8.85
Room Quality: 8.85
Amenities: 8.65
Value for Money: 8.45
Food and Beverage: 8.35
Overall Experience: 8.85
N
NURİ KEREM • family_with_children • tr
10
2026-05-22 • via Nuitee
M
Mark • family_with_children • gr
9
2026-05-21 • via Nuitee
J
jv • solo_traveller • il
10
Pros:

הכל

2026-05-20 • via Nuitee
A
ANGELOS • family_with_children • gr
10
Pros:

Great spa commodities, kozy suite, rich breakfast, polite personnel.

2026-05-20 • via Nuitee
Θάνος • couple • gr
5
Κακή εμπειρία. Σίγουρα δεν πρόκειται για ένα πραγματικό ξενοδοχείο πέντε αστέρων
Pros:

Μας επέτρεψαν να κάνουμε early check in και late check out. Το δωμάτιο ήταν αρκετά μεγάλο και άνετο. Το προσωπικό αρκετά εξυπηρετικό.

Cons:

Το φαγητό ήταν κάτω του μετρίου. Ο πρωινός μπουφές της πρώτης ημέρας ήταν ο μόνος που ήταν οκ. Το πρωινό της δεύτερης μέρας καθώς και ο μπουφές του δείπνου ήταν απαράδεκτα. Πολύ μικρή ποικιλία για ξενοδοχείο, πόσο μάλλον 5 αστέρων. Τα μισά φαγητά ήταν κρύα και τα άλλα μισά άνοστα. Το χειρότερο δε ήταν ότι παρήγγειλα από το μενού δύο μερίδες σνίτσελ και στην μία από αυτές υπήρχε μια πλαστική διαφάνεια μέσα στο πιάτο! Επισκέφθηκα αυτό το ξενοδοχείο λόγω της διαφήμισης του για τις υπηρεσίες του spa. Ακόμα και εκεί απογοητεύτηκα. Ήταν γεμάτο με μωρά που έκλαιγαν και ούρλιαζαν, ενώ στους κανόνες χρήσης του τζακούζι ανέφερε ότι απαγορεύεται η είσοδος σε παιδιά κάτω των 12 ετών. Επίσης το χαμάμ ήταν κλειστό χωρίς να το γνωρίζουμε πριν την επίσκεψη μας, καθώς μια κυρία μας είπε ότι είναι ανοιχτό μόνο τους χειμερινούς μήνες

2026-05-19 • via Nuitee
M
mordechai • solo_traveller • il
10
2026-05-17 • via Nuitee
P
Petya • couple • bg
8
Много добро!
Pros:

Размера на помещението. Изгледа към планината от терасата. Кафе и чай във всекидневната.

Cons:

Липса на яснота за блокове и разположение на стаята в която си настанен. Ранното освобождаване до 10.00 часа и късното настаняване след 16.00ч, което е условие от хотели за настаняване и освобождаване.

2026-05-16 • via Nuitee
E
Eve Wiser • solo_traveller • il
9
Welcoming hotel in Bansko
Pros:

Regnum Hotel was a very interesting and enjoyable stay. I booked a single room and was kindly upgraded, and the room was excellent - spacious, comfortable, with a large bathroom and a breathtaking view. The Wi-Fi was also excellent, reaching over 100 Mbps, which made the stay even better.

Cons:

The hotel layout felt a bit confusing, and I had to use two separate elevators to reach my room in one of the sections. The receptionist was very kind, but spoke quite quickly, so it was sometimes hard to fully understand the instructions. The bathroom was modern, but the shower head was small and the water pressure was not very strong, although there was hot water.

2026-05-16 • via Nuitee
F
Filip • solo_traveller • mk
10
Pros:

great kids corner, and spacious rooms

2026-05-15 • via Nuitee
A
Arie • solo_traveller • il
10
Pros:

Very nice and comfortable and clean room. Good breakfast and excellent team.

2026-05-15 • via Nuitee
R
Rosen • solo_traveller • bg
10
2026-05-13 • via Nuitee
D
DANIEL • couple • fr
10
Très bel hôtel confortable
Pros:

Le confort des chambres
L’emplacement un peu à l’écart avec vue sur la montagne

Cons:

Ouverture du petit déjeuner trop tard ( 8h ).

2026-05-13 • via Nuitee
J
jv • solo_traveller • il
9
Pros:

הכל

Cons:

מיקום

2026-05-13 • via Nuitee
T
THEODOROS • couple • gr
10
2026-05-10 • via Nuitee
A
Anton • couple • bg
10
2026-05-10 • via Nuitee
A
Alex • family_with_children • il
10
2026-05-09 • via Nuitee
D
Dimitar • solo_traveller • bg
8
2026-05-09 • via Nuitee
G
Gergana • couple • bg
9
Няколко дни уют и чудесно настроение
Pros:

Перфектна закуска. Нямам забележка. Персоналът бе внимателен и отзивчив. Храната - разнообразна. Особено ме впечатлиха турските продукти - колбаси, кашкавал. Впечатлиха ме и котките, които се разхождат в двора. Те са неописуемо богатство към интериора и допринасят за чудесното настроение.

Cons:

Няма какво да се добави повече. Нашето семейство е обиколило света - били сме във всички европейски столици, в Азия, Северна и Южна Америка. Толкова спокойно и уютно никъде не е било. Стаята - широка, чиста, топла, просторна. Дизайнът отморява. Обслужването - ненатрапчиво, перфектно. Цените - нормални. Вече препоръчахме хотела на наши роднини. При първия удобен случай ще дойдем отново.

2026-05-08 • via Nuitee
G
Goce • solo_traveller • mk
10
Pros:

everything

Cons:

N/A

2026-05-07 • via Nuitee
V
Violeta • family_with_children • bg
10
Lovely hotel.
Pros:

I had a really wonderful stay at your hotel. The location was perfect—very close to the ski lift, which made everything so convenient. The views were absolutely amazing, and the rooms were kept in excellent condition thanks to the fantastic housekeeping team.
The restaurant staff were always smiling and provided very good service, which made every meal even more enjoyable. The breakfast was also amazing—such a great start to the day.
I especially enjoyed the massage from Tony—very professional and relaxing. I would also like to highlight the lovely receptionist, Elena Mishcheva, who was incredibly kind, professional, and welcoming. She recommended the best massages, and her warm attitude really made a difference to our stay.
The soft play area for children was a great addition, and the spa was very, very nice—perfect for relaxing after a day on the slopes.
Overall, a fantastic experience. Thank you for such a memorable stay!

Cons:

There were just a couple of small things that could be improved. I felt that the reception team could be a bit more welcoming and provide more information to guests upon arrival.
Additionally, I had to change rooms during my stay. I had initially booked three nights, but after enjoying the hotel so much, I decided to extend our stay. There was a small issue with the new room, which caused a bit of inconvenience. However, I would like to highlight that the manager responded promptly and resolved the situation, which made me feel that the hotel truly cares about its guests.
Overall, these were minor points in an otherwise very enjoyable stay.

2026-05-06 • via Nuitee