Hanoi Plaza Suite Hotel & Spa

Hotels
9.4 (700 reviews)
13 Đào Duy Từ , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Weak toilet water pressure
Slightly noisy area

Categories

Cleanliness
9.43
Rooms were beautifully designed and very clean.
Service
9.9
Staff were super friendly and very efficient, providing excellent help.
Location
9.94
Perfect location in the middle of the old quarter with many amenities nearby.
Room Quality
9.39
Great quality rooms, spacious and well-maintained.
Amenities
8.92
Basic amenities provided, with excellent breakfast options.
Value for Money
8.38
Good value for the level of service and location.
Food and Beverage
9.43
Breakfast options were diverse and satisfying.
Overall Experience
9.8
Overall stay was very pleasant with no notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:03

Property Description

Luxurious Rooms and Amenities

Indulge in our air-conditioned rooms with modern amenities and a touch of elegance, ensuring a comfortable stay.

Delectable Dining Options

Start your day with a delicious breakfast buffet, offering a variety of options to suit every taste and preference.

Prime Location and Nearby Attractions

Explore the vibrant city of Hanoi with ease as popular attractions and landmarks are just a short distance away.

Experience luxury and convenience at Hanoi Plaza Suite Hotel & Spa. Book your stay with us now for an unforgettable experience.

Important information:

Please note that the Economy Double Room doesn't have windows.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 700 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.8
E
Ege • couple • de
9
2026-10-30 • via Nuitee
K
Karmen • couple • at
8
2026-10-26 • via Nuitee
S
Soukaina • family_with_children • ma
10
2026-10-26 • via Nuitee
S
Simone • family_with_children • de
10
2026-10-21 • via Nuitee
D
David • solo_traveller • au
2
2026-10-19 • via Nuitee
L
Lex John • solo_traveller • gb
10
2026-10-15 • via Nuitee
H
Habiiba • extended_group • eg
7
Pros:

Room is spacious and the staff are nice.

Cons:

The breakfast was so bad and there was no variety at all. I honestly wouldn’t recommend staying in the old quarter in general, streets are too crowded and smelly.

2026-10-13 • via Nuitee
L
Lisa • extended_group • au
10
Loved it again this year.
Pros:

Second time staying here.Great location and friendly staff. They arranged our transfers and private taxis. Happy to assist with any requests. Will definitely be back.

Cons:

Nothing

2026-10-12 • via Nuitee
美娟 • extended_group • tw
10
Pros:

早餐豐盛，每天都有些變化，美味極了!!

2026-10-09 • via Nuitee
K
Kwok Leung Lewis • extended_group • hk
9
十分滿意及方便的酒店👍🏼
Pros:

家庭房間寬躺舒適，位置佳，早餐美味，酒店員工服務十分好及友善。

Cons:

沒有

2026-09-10 • via Nuitee
M
Matthias • extended_group • at
10
Great hotel to explore Hanoi
Pros:

great location in the old quarter, very clean and friendly staff

Cons:

Nothing

2026-09-06 • via Nuitee
I
Itxaso • family_with_children • es
9
Hotel bonito, con maravillosas vistas y muy buena ubicación
Pros:

El hotel nos encantó, porque tuvimos la suerte de estar en la planta 8 con unas vistas increibles de todo Hanoi. Esto fue el punto fuerte de nuestra estancia. Además estábamos en dos habitaciones comunicadas y muy espaciosas. Estuvimos muy a gusto!

Cons:

No tengo nada que comentar.

2026-08-29 • via Nuitee
P
Phoenix • couple • au
10
2026-08-26 • via Nuitee
L
Lisa • solo_traveller • ie
10
Pros:

From the minute we arrived the staff were so welcoming and always happy to share local knowledge and recommendations. Perfect location in the Old Quarter, we walked easily to all of the attractions in the area. Triple room was perfect for our stay. Beds were comfortable and so quiet even being for such a central location. Spotlessly clean 😊. Nice simple breakfast with options for everyone. Freshly made to order omlettes and pancakes.
💯 would stay again 😊

2026-08-21 • via Nuitee
A
Ander • solo_traveller • es
10
Pros:

Hotel céntrico, personal atento, la habitación amplia, desayuno abundante, importante, no se oía el ruido de la calle y el jacuzzi en la última planta espectacular. Miramos muchos hoteles en Hanoi y fuimos sin saber que nos íbamos a encontrar después de ver muchas reseñas negativas sobre los hoteles. Este hotel fue un acierto.

Cons:

Nada.

2026-08-17 • via Nuitee
T
TN • solo_traveller • vn
10
Merci pour ce séjour agréable!
Pros:

Le personnel est très sympatique, agréable avec de bons conseils rt aux petit soins! =)

Cons:

Quand on sort de la chambre la clim s'éteint et il fait trop chaud, heureusement que ça marche super mais on préfère que ce soit frais constamment

2026-08-17 • via Nuitee
S
Saar • extended_group • il
9
Very good. Would definitely recommend.
Pros:

Very clean room. Nice and responsive staff.
An overall positive experience.

Cons:

While the hotel itself felt safe and was very good, the neighbourhood was less appealing at night.

2026-08-16 • via Nuitee
D
Daniela • family_with_children • fr
9
Séjour très agréable
Pros:

Hôtel central. Qualité / prix très correct.

Cons:

Dommage qu’il ne dispose pas d’une petite piscine mais le jacuzzi permet quand même de se rafraîchir le soir.

2026-08-15 • via Nuitee
T
Thi Cuc • extended_group • se
10
Tóm tắt mà mình rất thích khách sạn này điểm 10 không có gì che trách cả
Pros:

Chỗ nghỉ sạch sẽ phòng thoáng nhân viên dễ thương rất nhiệt tình và giúp đỡ mình rất thích khách sạn này có cơ hội quay lại mình vẫn ở đây cảm ơn các nhân viên trong khách sạn nhiều hẹn gặp lại

2026-08-12 • via Nuitee
P
Philippe • solo_traveller • ca
8
2026-08-12 • via Nuitee