Hanoi Plaza Suite Hotel & Spa

Hotels
9.4 (691 reviews)
13 Đào Duy Từ , Hanoi , vn

listing image 1
Show all photos

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Weak toilet water pressure
Slightly noisy area

Categories

Cleanliness
9.43
Rooms were beautifully designed and very clean.
Service
9.9
Staff were super friendly and very efficient, providing excellent help.
Location
9.94
Perfect location in the middle of the old quarter with many amenities nearby.
Room Quality
9.39
Great quality rooms, spacious and well-maintained.
Amenities
8.92
Basic amenities provided, with excellent breakfast options.
Value for Money
8.38
Good value for the level of service and location.
Food and Beverage
9.43
Breakfast options were diverse and satisfying.
Overall Experience
9.8
Overall stay was very pleasant with no notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:03

Property Description

Luxurious Rooms and Amenities

Indulge in our air-conditioned rooms with modern amenities and a touch of elegance, ensuring a comfortable stay.

Delectable Dining Options

Start your day with a delicious breakfast buffet, offering a variety of options to suit every taste and preference.

Prime Location and Nearby Attractions

Explore the vibrant city of Hanoi with ease as popular attractions and landmarks are just a short distance away.

Experience luxury and convenience at Hanoi Plaza Suite Hotel & Spa. Book your stay with us now for an unforgettable experience.

Important information:

Please note that the Economy Double Room doesn't have windows.This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.4
Based on 691 reviews
Cleanliness: 9.43
Service: 9.9
Location: 9.94
Room Quality: 9.39
Amenities: 8.92
Value for Money: 8.38
Food and Beverage: 9.43
Overall Experience: 9.8
Y
yingyao • extended_group • tw
10
工作人員非常熱情，讓人有回家的錯覺！
Pros:

房間乾淨明亮
早餐超級豐盛

Cons:

無

2026-07-24 • via Nuitee
A
Abdul rahim • family_with_children • il
7
הכל היה טוב באמת
Pros:

המיקום הצוות מחייך ועוזר

Cons:

חדרים קטנים

2026-07-24 • via Nuitee
A
Antonio • solo_traveller • es
9
Buena experiencia
Pros:

Hotel bien ubicado.cerca de old town (centro ciudad). Buenas instalaciones, el desayuno en la última planta era bueno, tenía bacon y te hacen huevos fritos, tortillas y pancakes al momento.Las habitaciones son grandes y cómodas. Te cambian las toallas todos los días. El personal muy atento y amable. Sin duda repetiria.

Cons:

Lo único que le vi de malo( que le falta) es una piscina

2026-07-21 • via Nuitee
W
Waleed • solo_traveller • sa
10
2026-07-10 • via Nuitee
M
Mohammed • family_with_children • sa
8
2026-07-07 • via Nuitee
A
Alanood • couple • sa
10
Pros:

موقعه وسط المدينة القديمة وقريب من كل شي

Cons:

يعتبر سعره مرتفع بعض الشي والافطار الحلال محدود جدا بيض وخصار وفواكه

2026-07-07 • via Nuitee
S
Saber • extended_group • au
10
Amazing!
Pros:

Very kind helpful staff

2026-06-29 • via Nuitee
D
dror • solo_traveller • il
10
2026-06-15 • via Nuitee
K
Kok Siong • extended_group • my
10
2026-06-08 • via Nuitee
M
Marine_ • solo_traveller • fr
9
Pros:

Comfy and clean room in the heart of Hanoi's old quarter. Service was very friendly and breakfast was good, we also loved the rooftop

2026-05-30 • via Nuitee
I
Ihintza • family_with_children • es
9
2026-05-28 • via Nuitee
A
Anil • family_with_children • au
10
Everything was great. Room was super clean and located in great location
Pros:

Location and cleanliness

Cons:

Nothing

2026-05-26 • via Nuitee
G
giovanni • solo_traveller • it
9
Pros:

Posizione e gentilezza....belle camere

Cons:

Colazione potrebbe essere più varia

2026-05-23 • via Nuitee
M
Margarita • solo_traveller • fr
10
Pros:

It was clean and comfortable.

2026-05-17 • via Nuitee
J
Julien • solo_traveller • de
9
Perfectly located and friendly staff
Pros:

Perfectly located, adorable staff who gives plenty of advice, nice breakfast, jacuzzi on top (but you need to inform in advance for the staff to switch it on).

Cons:

Very expensive compared to the rest of Vietnam. Also, we booked a suite instead of a double room and we did not see any real upgrade... not sure it's worth it.

2026-05-17 • via Nuitee
S
serban alexandru • family_with_children • it
8
Raporto qualità prezzo tutto ok.Magari e di 3,5 no 4 stelle 😂😂😂
Pros:

Non era male.

Cons:

Niente

2026-05-14 • via Nuitee
A
Alexis • extended_group • fr
8
Pros:

The staff was very friendly and helpful.

2026-05-13 • via Nuitee
K
Karayoluk • solo_traveller • tr
10
2026-05-12 • via Nuitee
A
Abdelmalik • couple • fr
10
Super rapport qualité/prix
Pros:

Pareil que notre premier séjour de 3 nuits, nous revenons pour 2 nuits après les excusrsions à Ninh Binh et Baie d'Halong ! L'excellent accueil du personnel serviable, gentil et particulièrement de Julie avec qui on avait échangé par WhatsApp ! La chambre correspondant aux photos est propre, assez grande pour 2 et surtout bien insonorisée, on entendait pratiquement pas la rue du 5ème étage !! Le petit déjeuner est excellent avec du salé ou du sucré selon vos goûts avec là aussi un personnel très sympathique.

Cons:

Pas d'équipements tels que piscine, spa gratuit pour une détente parfaite après une journée de visite sous une chaleur humide et étouffante !

2026-05-12 • via Nuitee
J
JAMES JEFFREYS • couple • us
7
2026-05-11 • via Nuitee