The Silk Boutique Hotel & Spa - Old Quarter City Center

Hotels
8.7 (1739 reviews)
15E Phố Hàng Cân , Hanoi , vn

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Terrace
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Small rooms
Limited breakfast options

Categories

Cleanliness
8.05
Mixed opinions on cleanliness; some stated rooms were well cleaned, but others noted issues with old and humid conditions.
Service
9.55
Many positives about staff being helpful and accommodating throughout various reviews.
Location
9.55
Excellent location highlighted by multiple guests, central and convenient for exploring.
Room Quality
7.55
Several reviews pointed out that the rooms were small, old, or lacking in amenities like windows.
Amenities
9.05
General positivity about amenities, though some limited choices were noted in the breakfast options.
Value for Money
8.55
Value assessed as fair for location and service but impacted by issues with room quality.
Food and Beverage
8.05
Food options had mixed reviews, with some enjoying the service and others finding choices limited.
Overall Experience
9.25
Overall positive experiences, though with noted drawbacks, ensuring a generally favorable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:59

Property Description

Luxurious Amenities
Experience comfort and style in our air-conditioned rooms with top-notch amenities including a coffee machine, fridge, and flat-screen TV.

Convenient Services
Enjoy the convenience of concierge services, tour desk, and room service available 24/7 for a hassle-free stay.

Prime Location
Explore nearby attractions like Hoan Kiem Lake and Hanoi Old City Gate while enjoying city views from select rooms.

Book now at The Silk Boutique Hotel & Spa for a memorable stay in Hanoi amidst luxury and convenience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.7
Based on 1739 reviews
Cleanliness: 8.05
Service: 9.55
Location: 9.55
Room Quality: 7.55
Amenities: 9.05
Value for Money: 8.55
Food and Beverage: 8.05
Overall Experience: 9.25
C
Charlie • couple • ie
10
2026-07-03 • via Nuitee
R
Ross • solo_traveller • ie
10
2026-07-02 • via Nuitee
Ольга • couple • ru
10
Все супер все молодцы 👏
Pros:

Все вежливые решили наши задачи завтрак был нормальным кондиционер тоже 👍 в центре старого города

Cons:

нет вида с балкона но сам балкон очень большой 👍👍👍

2026-06-29 • via Nuitee
J
Jerome • couple • us
8
2026-06-26 • via Nuitee
T
Thoullieux • couple • fr
10
2026-06-26 • via Nuitee
T
Tracy • couple • au
8
Pros:

Clean

2026-06-25 • via Nuitee
P
Pranisha • couple • nz
8
2026-06-24 • via Nuitee
N
Nawaf • couple • sa
4
لايمكن الرجوع اليه
Pros:

الكويس في المكان الموظفين فقط خدومين ونفوسهم شينه

Cons:

التكييف ضعيف
الغرف قديمة والسرير غير مريح
الصراحة المفترض يكون مستوى الغرفة اعلى من كذا

2026-06-23 • via Nuitee
A
Aarif • couple • sa
10
2026-06-22 • via Nuitee
C
Charlotte • solo_traveller • fr
9
Pros:

The staff was really nice and polite, and the breakfast was really tasty and diverse.

Cons:

The bedroom could be a little bit more modern but overall everything was really nice for the price we paid.

2026-06-19 • via Nuitee
J
Jani • solo_traveller • fi
10
Loistava
Pros:

Henkilökunta aivan mahtavaa. Huoneet siistejä, hyvä ilmastointi sekä sijainti mahtava. Varmasti tulemme uudelleen

2026-06-18 • via Nuitee
K
Kirsty • couple • gb
10
Pros:

Very good location, very nice staff very nice room

2026-06-15 • via Nuitee
S
Sarita • couple • au
9
Jenny was out standing she arranged tours for me
Pros:

Good location

Cons:

Shower was bit low pressure

2026-06-07 • via Nuitee
S
Shylene • couple • vn
10
2026-06-06 • via Nuitee
F
Federica • couple • it
4
Da evitare assolutamente
Pros:

Niente

Cons:

La camera non era assolutamente come nella foto! Molta muffa e molte cose rotte. Ogni doccia era un lago, per via dello scarico malfunzionante. La cosa terribile è che nel controsofitto e nel condotto di arieazione c’erano parecchi tipo che correvano e rosicchiavano; girone e notte (siamo stati svegliati più volte). È stato difficile dormire lì la seconda notte. Reception presente ma assente; 6/8 li abbiamo trovati che dormivano sulla scrivania. La all di ingresso era il salone della famiglia; è un’hote 4 stelle non un’homestay; inaccettabile entrare e sentire un’odore di pesce rancido perché loro mangiavano beati senza nessun accoglienza.

2026-06-05 • via Nuitee
I
Ismael • extended_group • fr
6
Rapide et cours.
Pros:

Le seul bon point de cet établissement est sont tarif . Les photos ne révèlent absolument pas la réalité du lieux

Cons:

L’hôtel est totalement vieillot et mal entretenu. Il mériterait une totale rénovation .

2026-06-03 • via Nuitee
B
bhavya • family_with_children • in
10
Excellent cheap city centre property
Pros:

Everything

Cons:

Nothing

2026-06-03 • via Nuitee
C
Chi • couple • fr
3
Cafard énorme de 7 cm dans le logement
Pros:

L’emplacement uniquement, le reste était à désirer … chambre sale (on est tombé sur un énorme cafard), papier peint qui a jauni, meubles repeints d’une manière négligées.

Cons:

Chambre sale (on est tombé sur un énorme cafard), papier peint qui a jauni, meubles repeints d’une manière négligées.

2026-06-03 • via Nuitee
S
stewart • solo_traveller • ae
10
Would recommend it
Pros:

Great location. Very nice staff. Very clean room

2026-05-31 • via Nuitee
D
Dorian • couple • fr
8
2026-05-30 • via Nuitee