voco Gold Coast by IHG

Hotels
•
Voco
8.1 (4519 reviews)
31 Hamilton Avenue , Gold Coast , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.49
Several mentions of uncleaned rooms and dirty items, indicating a need for improvement.
Service
8.46
Many reviews highlight friendly and helpful staff.
Location
9
Convenient location frequently praised in multiple reviews.
Room Quality
7.95
Rooms described as nice, though some issues noted such as broken shower heads.
Amenities
7.48
Several amenities are mentioned; however, some areas like the pool need updates.
Value for Money
7.94
Guests feel that the pricing is reasonable considering the location.
Food and Beverage
8.49
Positive remarks about breakfast and dining facilities.
Overall Experience
7.96
Overall enjoyment expressed despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:01

Property Description

Breathtaking Views

Luxurious Amenities

Culinary Delights

Experience the stunning ocean or hinterland views at voco Gold Coast in Surfers Paradise. Enjoy 2 outdoor pools, a fitness centre, and modern rooms with essential amenities. Indulge in mouth-watering dishes at Clifford's Grill & Lounge and unwind at the Social House with tempting cocktails. With a 24-hour business centre, meeting rooms, and tour assistance, your stay will be seamless and memorable. Book now for an unforgettable Gold Coast getaway.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Guests under the age of 21 staying during the 'Schoolies Week' period can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

All rates including breakfast are valid for up to 2 pax in the room. Any additional children or adults will incur an extra fee for additional breakfasts and bedding if required.

Please note bookings of 5 or more rooms different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.

Parking is limited and subject to availability. Please note the property is unable to accommodate oversize vehicles.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4519 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
D
Dona Lhyne • couple • au
5
Pros:

Nearby the beach

2026-05-31 • via Nuitee
L
Lovedeep • couple • au
10
2026-05-30 • via Nuitee
N
Naomi • solo_traveller • au
10
2026-05-30 • via Nuitee
J
Joanna • solo_traveller • au
8
2026-05-29 • via Nuitee
H
Harshubham • solo_traveller • au
10
2026-05-29 • via Nuitee
S
Shaun • family_with_children • au
10
Amazing would do it again
Pros:

Amazing staff

Cons:

Nothing

2026-05-28 • via Nuitee
A
Ash20222 • solo_traveller • au
10
Great stay, close to main street
Pros:

We were able to have a late checkout with no extra charge.

Cons:

There was no extra blankets in the room

2026-05-28 • via Nuitee
C
Courtney • couple • au
10
Pros:

Great location - lovely & modern. Bed was soooo comfy.

Cons:

No negatives.

2026-05-24 • via Nuitee
P
Paul • solo_traveller • au
10
The staff were amazing. They made it such a great stay.
Pros:

The omlet station was wonderful.

Cons:

I wish the room was a bit fancier, but I didn’t pay for fancy. I was very happy.

2026-05-24 • via Nuitee
B
Bella • solo_traveller • au
10
2026-05-24 • via Nuitee
Z
Zaiden • solo_traveller • au
7
2026-05-24 • via Nuitee
T
Therese • couple • au
10
We enjoyed our two day stay and would return again.
Pros:

The location was perfect for our needs

Cons:

Nothing

2026-05-24 • via Nuitee
N
natalie • couple • au
8
pretty good overall
Pros:

Great location, nice breakfast, clean hotel, great service.

Cons:

Didn't like paying extra for parking, didn't like that we had to swap elevators to access the carpark, didn't like how stuffy the room was because there was not enough natural air circulation and there was no way to crack a window.

2026-05-23 • via Nuitee
K
Kaela • couple • nz
10
2026-05-22 • via Nuitee
L
Laura • family_with_children • au
7
2026-05-22 • via Nuitee
S
Snowden • solo_traveller • au
10
2026-05-21 • via Nuitee
D
dennis • couple • au
10
Pros:

Very clean close to beach restaurants and trams breakfast was great with a great selection

Cons:

Can’t complain about anything

2026-05-20 • via Nuitee
B
Bianca • family_with_children • au
10
2026-05-20 • via Nuitee
J
Jynia • couple • au
6
2026-05-20 • via Nuitee
D
Deanne • extended_group • au
10
Could just park the car and enjoy the surrounds
Pros:

Great location and price with great facilities

2026-05-20 • via Nuitee