voco Gold Coast by IHG

Hotels
•
Voco
8.1 (4909 reviews)
31 Hamilton Avenue , Gold Coast , au

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Good breakfast
Cons:
Cleanliness issues
Parking fees

Categories

Cleanliness
7.49
Several mentions of uncleaned rooms and dirty items, indicating a need for improvement.
Service
8.46
Many reviews highlight friendly and helpful staff.
Location
9
Convenient location frequently praised in multiple reviews.
Room Quality
7.95
Rooms described as nice, though some issues noted such as broken shower heads.
Amenities
7.48
Several amenities are mentioned; however, some areas like the pool need updates.
Value for Money
7.94
Guests feel that the pricing is reasonable considering the location.
Food and Beverage
8.49
Positive remarks about breakfast and dining facilities.
Overall Experience
7.96
Overall enjoyment expressed despite some complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 06:01

Property Description

Breathtaking Views

Luxurious Amenities

Culinary Delights

Experience the stunning ocean or hinterland views at voco Gold Coast in Surfers Paradise. Enjoy 2 outdoor pools, a fitness centre, and modern rooms with essential amenities. Indulge in mouth-watering dishes at Clifford's Grill & Lounge and unwind at the Social House with tempting cocktails. With a 24-hour business centre, meeting rooms, and tour assistance, your stay will be seamless and memorable. Book now for an unforgettable Gold Coast getaway.

Important information:

Please note that there is a 1.9% charge when you pay with a Visa, MasterCard or American Express credit card and a 3% charge when you pay with a Diners Club credit card.

Please note that this property does not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual 'Schoolies Week' period. It does not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period.

Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.

Guests under the age of 21 staying during the 'Schoolies Week' period can only check in with a parent or official guardian. The legal guardian must provide a current photo ID or proof of guardianship if requested upon check-in.

All rates including breakfast are valid for up to 2 pax in the room. Any additional children or adults will incur an extra fee for additional breakfasts and bedding if required.

Please note bookings of 5 or more rooms different policies and procedures apply. For more information, please contact the property using the contact details found on the booking confirmation.

Parking is limited and subject to availability. Please note the property is unable to accommodate oversize vehicles.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.1
Based on 4909 reviews
Cleanliness: 7.49
Service: 8.46
Location: 9
Room Quality: 7.95
Amenities: 7.48
Value for Money: 7.94
Food and Beverage: 8.49
Overall Experience: 7.96
C
Celine • solo_traveller • au
4
2026-07-25 • via Nuitee
S
Sabine • couple • fr
10
Une échappée de quelques jours formidable
Pros:

Emplacement super, lits absolument divins ! Beau, propre et personnel très sympa

Cons:

Ras

2026-07-25 • via Nuitee
K
Kosuke • solo_traveller • au
10
2026-07-22 • via Nuitee
W
Wilaiwan • couple • au
10
2026-07-22 • via Nuitee
B
Bradley • family_with_children • au
9
all was excellent
Pros:

Transport connections

Cons:

nil

2026-07-21 • via Nuitee
N
Naomi • family_with_children • au
6
We had a comfortable stay
Pros:

Great location, good amenities, clean but not updated.

Cons:

Small room and minimal facilities in comparison to other like properties for a similar price

2026-07-21 • via Nuitee
K
kevin • solo_traveller • au
9
2026-07-20 • via Nuitee
K
Kalala • solo_traveller • au
10
Pros:

My kids loved everything. From the pools to games room, the gym and the chill out area. The bonus hit for us was the breakfast 🤤

Cons:

I don't think there was anything to fault.

2026-07-20 • via Nuitee
K
k • solo_traveller • th
8
Pros:

Location was prime and clean

Cons:

Room was very small

2026-07-20 • via Nuitee
D
Deng • family_with_children • au
10
2026-07-20 • via Nuitee
A
Angela • extended_group • au
9
2026-07-20 • via Nuitee
H
Heit • solo_traveller • au
10
2026-07-19 • via Nuitee
M
McVey • solo_traveller • au
10
Pros:

the receptionist on arrival .Iriyna

2026-07-19 • via Nuitee
M
McLaughlin • solo_traveller • au
8
Pros:

George was very helpful when checking in.

2026-07-19 • via Nuitee
A
Anthony • couple • au
9
2026-07-19 • via Nuitee
G
Geoff • family_with_children • au
10
2026-07-19 • via Nuitee
M
Mary • family_with_children • au
8
Thank you George for setting the vibe for AMAZING
Pros:

George

2026-07-19 • via Nuitee
R
Rasika • family_with_children • au
9
Wonderful stay at the Voco
Pros:

The location was great. The bed and pillows were super comfortable.

2026-07-19 • via Nuitee
M
Michelle • solo_traveller • au
8
Pros:

Own restaurants and bar in same building

Cons:

Shower over bath

2026-07-19 • via Nuitee
T
Tina • solo_traveller • au
10
2026-07-19 • via Nuitee