Hotel zum Heidkrug & Café Lil

Hotels
8.5 (53 reviews)
Am Berge 5 , Lüneburg , DE

Children allowed
Pets allowed

Facilities

Express check-in
Free wired internet
Internet access
Housekeeping on request
Wine release events
Japanese garden
Vegetarian menu options available
Non-smoking rooms
Room service
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Nice facilities
Cons:
Cleanliness issues
Breakfast cost

Categories

Cleanliness
7.14
Noted concerns about cleanliness with dust and items found under furniture.
Service
9.11
Very friendly and helpful staff.
Location
9.15
Super location and very conveniently located.
Room Quality
8.6
Overall well-maintained but with some issues related to the wall structure.
Amenities
8.63
Nice, up-to-date facilities.
Value for Money
8.59
Breakfasts were good but seemed a bit expensive.
Food and Beverage
8.14
Breakfast quality good; expensive.
Overall Experience
8.61
Pleasant experience with minor cleaning issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:07

Property Description

Charming Hotel in Lüneburg with Excellent Amenities

Convenient Location: Hotel zum Heidkrug & Café Lil is ideally situated near major attractions such as Old Water Tower Lueneburg and Market Square Lueneburg, making it a perfect choice for travelers.

Comfortable Accommodations: The hotel offers allergy-free rooms with modern amenities including a flat-screen TV, private bathroom, and cozy seating area, ensuring a comfortable stay for guests.

Delightful Dining Options: Guests can start their day with a delicious à la carte, continental, or vegetarian breakfast at the hotel, providing a perfect beginning to explore the city.

Experience the best of Lüneburg at Hotel zum Heidkrug & Café Lil. Book your stay now for a memorable and enjoyable visit.

Important information:

Please inform Hotel zum Heidkrug & Café Lil in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    People 7 years old and over stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 53 reviews
Cleanliness: 7.14
Service: 9.11
Location: 9.15
Room Quality: 8.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
S
Sanjay • solo traveller • de
9
Superb
2025-07-26 • via Nuitee
S
Samuel • young couple • gb
7
Good
2025-07-26 • via Nuitee
T
Thomas • solo traveller • dk
9
I recommend the place.
Pros:

Super location. Very friendly and helpful staff. Clean and neat.

Cons:

-

2025-07-23 • via Nuitee
J
Jens • solo traveller • au
10
Great place to stay if you want to visit the East Prussian Museum
Pros:

Very conveniently located.
Nice, up-to-date facilities and nice service

Cons:

Breakfasts were good but seemed a bit expensive

2025-07-15 • via Nuitee
F
Fulvio • solo traveller • au
9
Highly recommended
Pros:

Location

2025-07-09 • via Nuitee
G
Gillian • family with young children • se
9
Superb
2025-07-06 • via Nuitee
C
Cj • solo traveller • de
9
Superb
2025-06-18 • via Nuitee
S
Sandra • family with young children • dk
8
Great value and location
Pros:

Location, style and employees

Cons:

It wasnt cleanin some areas ( that are not typical as under sofa or corners). We saw it by accident as our sons toy fell under. So we were unpleasantly surprised with a hill of dusts and someones lost sock.

Also, the open wall concept is stylish and all. But its awful to wake up covered in the wall particles that are falling from the wall. 🤣

2025-06-12 • via Nuitee
S
Suzanne • solo traveller • gb
8
Brilliant location, very clean and helpful friendly staff
Pros:

Brilliant location, friendly staff member, cleanliness throughout the Hotel

Cons:

The hotel is not staffed after 18.00pm Wed-Sunday and not staffed after 13.00pm on Monday and Tuesdays. I arrived just after 18.00pm, if there had been a staff member on duty, I would have asked for an additional pillow as there was only one pillow in the bedroom and it was not supportive, very flat and lumpy. I would also have asked if there was access to a kettle for making a hot drink and filling a hot water bottle.

The one night I stayed it was a bit noisy as there was a group of 6 sitting in lounge area by the stairs in the evening and the sound travelled upstairs, I was unable to close the door to the landing near where my room was which would have helped block out the noise.

Talking to other guests, the Hotel is usually very quiet.

2025-05-21 • via Nuitee
A
Alexandra • family with young children • sk
10
Exceptional
Pros:

Location, building, equipment, cafee, atmosphere, city. Everything was great.

Cons:

Room was a bit cold and heating was noisy. The water took to long to warm up.

2025-03-03 • via Nuitee
A
Astrakhan • group • dk
9
Charming and comfortable!
Pros:

The location and rooms were amazing!

Cons:

Parking wasn’t easy or cheap and it took about 10 minutes to heat up the water in shower, but I’d still stay again.

2025-01-01 • via Nuitee
R
Rodrigo • solo traveller • de
9
Superb
2024-12-26 • via Nuitee
C
Camilla • family with young children • dk
8
Very good
2024-12-18 • via Nuitee
O
Oliver • review category business travellers • de
9
Superb
2024-12-15 • via Nuitee
D
Daniel • review category business travellers • pt
9
central location with historical charm and quiet bedroom
Pros:

central and charmful location

2024-12-11 • via Nuitee
J
Jeffrey • review category business travellers • au
9
Superb
2024-10-29 • via Nuitee
S
Stephanie • family with young children • us
9
Great location and lovely old building with modern amenities.
Pros:

Loved the ambiance.

Cons:

I wish I could have stayed longer.

2024-08-25 • via Nuitee
U
Uwe • solo traveller • de
10
again!!
Pros:

beautifully renovated, great location, friendly staff, very good coffee and breakfast options

Cons:

parking is a problem

2024-08-12 • via Nuitee
P
Peter • solo traveller • gb
7
Very central and comfortable. Would have been helpful to know in advance that early check out is not possible.
Pros:

Great central location

Cons:

No staff around. I wanted to leave early but no one was there until 8.20 to take payment.

2024-08-08 • via Nuitee
C
Charlotte • solo traveller • au
7
Good
2024-08-06 • via Nuitee