The Regency Hotel Apartment

Hotels
27 Matroosberg Road 403 , Pretoria , za

Free
Children allowed

Facilities

Self parking (surcharge)
Free pool cabanas
Pool sun loungers
Offsite parking discounted rates available
Exercise/lap pool
Japanese garden
Swimming nearby
Offsite parking discounted rates available
Parking
Non-smoking rooms
See all facilities

Review Highlights

Pros:
Everything
Standard service standard for a hotel of this rating
Cons:
Roaches
Dirt
Smelly couches
Poor cleanliness

Categories

Cleanliness
3.48
Reported a significant issue with cleanliness, including roaches and dirt.
Service
9.99
General service felt adequate, but refund policy could be better.
Location
9.99
Location was not specifically mentioned but assumed standard for travel.
Room Quality
6.44
Had issues with the room quality due to cleanliness concerns.
Amenities
9.97
Amenities were not mentioned but assumed standard for this hotel tier.
Value for Money
8.43
Given the issues, value for money is considered below expectations.
Food and Beverage
9.98
Food and beverage options were not mentioned but assumed standard.
Overall Experience
8.95
Overall experience impacted negatively by cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 10:30

Property Description

Luxurious Accommodation with Stunning Views
Experience air-conditioned comfort in this 1-bedroom apartment with a pool view balcony and free parking. Enjoy the modern amenities including a fully equipped kitchen and flat-screen TV.

Delicious Dining Options
Start your day right with a Full English/Irish breakfast and unwind at the on-site bar. The perfect way to relax after a day of sightseeing.

Tranquil Garden Setting
Escape the bustling city life and unwind in the peaceful garden surroundings. Perfect for a leisurely stroll or simply enjoying the fresh air.

Book now for an unforgettable stay at The Regency Hotel Apartment in Pretoria.

Important information:

Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

Cleanliness: 3.48
Service: 9.99
Location: 9.99
Room Quality: 6.44
Amenities: 9.97
Value for Money: 8.43
Food and Beverage: 9.98
Overall Experience: 8.95
M
meisie solo_traveller za
9
Pros:

I liked the fact that the apartment had everything and convinient.

2026-06-18 via Nuitee
N
Neo Cannon couple za
10
Great stay highly recommend
Pros:

Beautiful building and apartment. It was very clean and literally opposite Menlyn Park Mall

2026-06-07 via Nuitee
K
Kabelo couple za
7
It was good
Pros:

Didn't have breakfast

Cons:

bed was not comfortable to sleep on

2026-06-04 via Nuitee
I
Isaac solo_traveller za
5
2026-05-25 via Nuitee
B
BHEKi couple za
10
I only had a problem with mopping the floor because there was no mop
Pros:

Clean and enough space

Cons:

None

2026-04-28 via Nuitee
C
Cheyne couple nz
8
It was very good apart from the few minor issues we definitely plan on staying again on our return from our self drive a
Pros:

We are return guests from last year because It’s a great place to stay comfortable, good location

Cons:

The only complaint I have this time was the room wasnt the cleanest we were left a wet tea towel not sure if it was clean or not and there was still washing left in the dryer from the cleaners, and the air conditioning wasn’t working

2026-04-13 via Nuitee
K
Katlego solo_traveller za
8
Pros:

Near city center and malls.
Clean and not noisy.
Pictures are true representation of the place.
Friendly recommendation ( Please add full body mirror)

2026-04-13 via Nuitee
S
Silere couple za
7
2026-03-31 via Nuitee
L
Lesego couple za
10
2026-03-31 via Nuitee
T
Thato couple za
10
2026-03-30 via Nuitee
C
Colleen solo_traveller za
5
Average
Pros:

Located in a calm area

Cons:

It was dirty under the bed and all the aircons were not working, the Wi-Fi was also terrible

2026-03-26 via Nuitee
M
Mfundo solo_traveller za
1
Pros:

Not much really

Cons:

I don't understand why I'm finding someone else's hair when I open the sheets. And when I ask for cleaning, I'm told it gets done once a week. And what on earth is a refresher? Just clean the place

And the roaches 🤢

2026-03-09 via Nuitee
N
Nyiko Mathonsi couple za
10
2026-03-08 via Nuitee
K
Khanyisile extended_group za
2
2026-03-02 via Nuitee
P
Puseletso couple za
10
2026-01-26 via Nuitee
K
Koketso solo_traveller za
8
Excellent
Pros:

Everything

Cons:

There was a toothpick inserted in the pillow . Luckily I did not use the pillow otherwise I could have been injured . I saw it in the morning when I was rearranging the bed . Otherwise everything is Spot on 👌🏽

2026-01-19 via Nuitee
M
Millicent couple za
8
2026-01-19 via Nuitee
M
Martin couple za
8
2026-01-19 via Nuitee
M
Monique couple za
8
Pros:

The Apartment is really spacious and luxurious

Cons:

Side lamps didn't work
Chair dirty marks on it

2026-01-19 via Nuitee
M
Mahlaola couple za
5
2026-01-05 via Nuitee