Holiday Inn Express & Suites College Park - University Area by IHG

Hotels
Holiday Inn Express
8.4 (723 reviews)
9020 Baltimore Avenue , College Park , us

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great breakfast
Convenient location
Cons:
Cleanliness issues
Room comfort problems

Categories

Cleanliness
7.6
There were mentions of cleanliness issues, particularly in terms of mold and unclean sheets.
Service
9.1
The staff were consistently described as friendly and helpful.
Location
9.1
Positive comments highlighted the hotel's convenient location.
Room Quality
7.1
Some reviews mentioned issues with room quality, including uncomfortable beds and run-down conditions.
Amenities
8.6
Amenities like the breakfast and workout room received favorable comments.
Value for Money
8.1
Overall value was debated, with some considering a refund due to certain shortcomings.
Food and Beverage
9.1
Breakfast received positive feedback, with many guests enjoying the options available.
Overall Experience
8.5
Overall experience was mostly positive despite specific complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:38

Property Description

Convenient Location & Nearby Attractions:
Holiday Inn Express & Suites College Park - University Area is ideally situated less than a mile from the University of Maryland and a short 10-mile drive from Washington, D.C.

Complimentary Amenities & Leisure Facilities:
Enjoy a range of free perks including breakfast, parking, local calls, and weekday newspapers. Take advantage of the fitness center, seasonal outdoor pool, and cozy accommodations equipped with modern amenities.

Ideal for Business Travelers:
Business guests will find free high-speed Internet, a business center, and convenient copy/fax services. After work, unwind in well-appointed rooms featuring essentials like coffee makers, safes, and cable TV with HBO.

Book now to experience a seamless blend of comfort and convenience at Holiday Inn Express & Suites College Park - University Area.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Sep 7, 2026 until Mon, May 24, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 723 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 7.1
Amenities: 8.6
Value for Money: 8.1
Food and Beverage: 9.1
Overall Experience: 8.5
C
Christopher Hoff family_with_children us
9
This was a clean, quiet, and comfortable hotel with a friendly staff.
Pros:

The breakfast was a standard hotel continental breakfast. Everything was hot and tasty with a decent array of choices.

Cons:

There was nothing wrong with anything so I don't have any complaints.

2026-07-25 via Nuitee
J
johnny couple gb
8
2026-07-21 via Nuitee
M
Marilou extended_group us
6
Good
Pros:

The location

Cons:

The breakfast room too small

2026-07-21 via Nuitee
K
Kenneth couple us
10
I really enjoyed my stay at the Holiday Inn.
2026-07-19 via Nuitee
T
TEA_PeterLee couple us
4
In need of maintenance and design ergonomics for disabled persons.
Pros:

Positives begin with the breakfast, while I missed the DIY Belgian waffles available at some hotels this hotel provided a respectable offering of warm breakfast daily. Biscuits & gravy, eggs, warm cinnamon buns, sausage or bacon . Bed was comfortable and the staff tried to be accommodating. Location is great if you are going to visit the University of Maryland or the National Archives (Site 2). I stayed a week to do research at the Archives. If you are a Costco member you can fuel up 2.5 miles up the street and there is an Aldis across the street from the Costco for inexpensive general provisions.

Cons:

I use a wheelchair. My reservation clearly stated this. The hotel is not setup to accommodate. 1) There was only one elevator working on day one. I discovered later the elevator had been broken for months. 2) The second, and last, elevator broke down on the first day of our stay and remained broken for several days. I was able to use my own crutches which I thankfully brought to get to & from my room, but that meant I needed a staff member to haul my wheelchair up and down the stairs every time I needed to go somewhere. 3) There are no rooms suitable for wheelchair guests on the ground floor, a potential hazard in an emergency situation. 4) The room I received was poorly designed with the bathroom light switch behind the large door on the outside of the bathroom. Turning the light on and off required the door to be mostly closed. flipping the switch, backing up to open the door, backing up over the one inch high transition into the bathroom (seriously the front wheels of my chair were stopped dead by the height). Then once you managed to get into the bathroom the door handle was so far away that it took several minutes to convince the door to shut. 5) The first shower stool I requested was delivered with only three legs. The second was dirty. 6) The thin shower curtain was not long enough to reach both walls of the shower 7) As further evidence of the lack of maintenance, the shower nozzle which is designed to adjust for height was only useful as a handheld device since it was left broken hanging over its armature.

2026-07-19 via Nuitee
V
Velimir Loncar extended_group us
10
2026-07-14 via Nuitee
K
Kiana couple us
10
2026-07-13 via Nuitee
R
Richard solo_traveller us
3
Pros:

Across from pizza hut

Cons:

Paying to park

2026-07-13 via Nuitee
D
Donato Exequiel solo_traveller us
8
2026-07-09 via Nuitee
T
theresahF2504FL Couples
6
Not So Great Stay
Pros:

Three stars because they gave away my handicap room the night before I was due to check-in. The room size was ok but in a handicap room you should have a lower bed and higher toilet which they had neither. Had to sleep on the sofa which was really uncomfortable.

2026-07-08 via Tripadvisor
W
Wendy family_with_children us
8
Pros:

Easy to check in and out. Was able to get a late checkout when requested

Cons:

Breakfast was limited. Pancake maker was not working. Ice machine on floor 4 was out of ice

2026-07-08 via Nuitee
P
Phillip family_with_children us
10
2026-07-07 via Nuitee
P
PURNIMA couple us
7
2026-07-06 via Nuitee
T
Tillery family_with_children us
8
2026-07-03 via Nuitee
T
Teresa family_with_children us
6
2026-07-03 via Nuitee
D
Dario solo_traveller us
9
2026-07-02 via Nuitee
Ходжиматов solo_traveller uz
10
Pros:

Ожидания оправдались

2026-06-27 via Nuitee
M
MASSIMO solo_traveller it
10
Tutto pulito e ben organizzato.Ottimo il servizio di navetta e la colazione
Pros:

L’organizzazione

2026-06-27 via Nuitee
R
Richard couple us
9
2026-06-18 via Nuitee
S
Syrika solo_traveller jm
5
The stair was OK not exceptional
Pros:

I like the hotels location. The breakfast is great and the beds are confortable.
The gym is a plus

Cons:

Price was too high for this class, Hotel.
The room floors are dirty.

2026-06-14 via Nuitee