Shenzhen Novotel Watergate

Hotels
•
Novotel
7.7 (614 reviews)
1019 Shennan Zhong Road. , Shenzhen , cn

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Helpful staff
Good location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
6.95
Several reviews mentioned cleanliness issues including odors in rooms.
Service
8.95
Mixed reviews; some staff were found helpful, but issues with communication were noted.
Location
8.95
Convenient locations mentioned, though access to the hotel was challenging.
Room Quality
6.95
Comments on aging facilities and inadequate privacy in room design.
Amenities
6.95
Amenities like the pool were criticized for being unusable or inadequate.
Value for Money
7.45
Mixed sentiment; reasonable pricing but some guests felt it didn't meet expectations.
Food and Beverage
6.95
Multiple mentions of poor breakfast quality and limited food options.
Overall Experience
8.45
Positive experiences from specific guests, despite individual issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:41

Property Description

Convenient Location
Novotel Watergate Shenzhen is strategically situated just a 10-minute drive from the City Centre, offering easy access to popular attractions such as Happy Valley and Window of the World within a short 20-minute drive.

Modern Amenities
Enjoy a comfortable stay in the tastefully decorated modern rooms equipped with air conditioning, minibar, and cozy seating area. The hotel also boasts an outdoor pool, fitness center, and two dining options serving Asian and international specialties.

Environmental Consciousness
In addition to its array of facilities, Novotel Watergate takes pride in its eco-friendly initiatives by reducing single-use plastics in toiletries.

Book your stay at Novotel Watergate Shenzhen for a memorable and sustainable experience.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 614 reviews
Cleanliness: 6.95
Service: 8.95
Location: 8.95
Room Quality: 6.95
Amenities: 6.95
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 8.45
C
CHIANG • solo_traveller • au
8
2026-07-04 • via Nuitee
N
Nikolay • family_with_children • ru
1
2026-07-02 • via Nuitee
N
Nikolay • couple • ru
1
Pros:

Расположение

Cons:

Нет дополнительных кроватей. Нет диалога с объектом в букинге. Пытаешься узнать про размещение, молчат. Пришлось снимать дополнительный номер, т.к невозможно расположиться в особом люксе с ребенком

2026-07-02 • via Nuitee
C
Chuluunbat • extended_group • mn
10
2026-07-01 • via Nuitee
I
Ikrom • solo_traveller • uz
10
Можете смело брать этот отель!
Pros:

Всё было супер! Уборка каждый день очень хорошая женщина такая добрая просто слов нету! Вообщем всё было супер! Я отдыхал с семьёй и все довольны!

Cons:

Всё супер!

2026-06-26 • via Nuitee
M
Mistura • solo_traveller • hk
8
2026-06-24 • via Nuitee
B
Biji • couple • hk
5
For foreigners who want to enjoy local food, it is better to check and find out address in advance.
Pros:

They offered to change room the next day and upgraded to a higher floor.

Cons:

The wifi connection was literally non-existent. For some reason, the browser that you use have matters. The technical staff was not able to resolve and so they recommended change of room.

2026-06-21 • via Nuitee
M
Musa • couple • ru
10
2026-06-20 • via Nuitee
E
Elena • solo_traveller • be
10
Pros:

Cameră spațioasă, personal amabil, mic dejun bun

2026-06-17 • via Nuitee
V
Víctor • solo_traveller • es
8
Pros:

Tiene cerca varios centros comerciales y zonas de restauración

Cons:

El desayuno tenia muy pocas opciones de dulce

2026-06-08 • via Nuitee
A
Ahmet • couple • tr
10
Pros:

Good

2026-06-05 • via Nuitee
A
avijeet • couple • sg
9
2026-06-02 • via Nuitee
M
MANAT • solo_traveller • th
7
Pros:

Good location

Cons:

Location

2026-06-01 • via Nuitee
S
Samaru • family_with_children • ae
9
2026-05-31 • via Nuitee
A
ATHIT • solo_traveller • th
8
2026-05-26 • via Nuitee
G
Gurbinder • family_with_children • hk
10
Pros:

It’s really good place to stay. Very close to food and shopping places

2026-05-25 • via Nuitee
G
Goran • extended_group • rs
8
2026-05-19 • via Nuitee
J
Janaina • solo_traveller • us
10
2026-05-16 • via Nuitee
J
Janaina • solo_traveller • us
10
2026-05-16 • via Nuitee
J
Janaina • solo_traveller • us
10
2026-05-16 • via Nuitee