Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Cons:
Old rooms
Terrible food

Categories

Cleanliness
7.95
Reported issues with old and dirty rooms, although some mention cleaning was acceptable.
Service
8.95
Staff were friendly and helpful, though some pressure to leave positive reviews noted.
Location
9.45
Many reviews highlighted the fantastic location close to the beach and attractions.
Room Quality
7.45
Rooms described as old and noisy, impacting overall enjoyment.
Amenities
8.45
Amenities like shuttle services were appreciated, but some issues with towel exchange noted.
Value for Money
8.45
Overall perceived to be worth the money, but could be better.
Food and Beverage
6.95
Breakfast and restaurant options were described as terrible and very basic.
Overall Experience
8.75
Enjoyable stay with noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 12:09

Property Description

Luxurious Suites with Stunning Views

At Cassia Phuket, indulge in the ultimate relaxation with spacious suites offering separate bedrooms, living areas, and private balconies overlooking the sea. The fully equipped kitchen allows for convenient indoor cooking, while the hot shower facilities provide a touch of luxury in the private bathroom.

Convenient Services and Amenities

Enjoy housekeeping services every two days, complimentary shuttle service, and round-the-clock assistance from the front desk. The outdoor pool and sun terrace offer the perfect spots to unwind, and the bar serves refreshing drinks for a leisurely evening.

Delicious Dining Options

Savor a variety of culinary delights at Vista Gastro - Pub, where you can enjoy coffee, snacks, and meals with a breathtaking view. Don't miss the buffet breakfast to start your day on a delicious note.

Experience luxury and comfort at Cassia Phuket - book now for an unforgettable stay!

Important information:

Please note that the free shuttle service only operates within the Laguna Phuket resort complex.

Cleaning services are provided once every 2 days.

Guests are kindly requested to provide their names in English during the booking process.

Extra adult and child aged 12 years old and above charge at THB 1,187 net per person per day inclusive of breakfast and extra bed
Child aged 4-11 years old charge at THB 350 net per day inclusive of breakfast, without extra bed
Child aged 0 - 3 years old stay and eat free ,without extra bed

Pets friendly additional charge (per night): 500 baht per room per night
1,500 baht per room for 30 nights
Insurance fee 2,000 baht per room
Other additional details
• Pets totaling no more than 10 kilograms can be accommodated in all room types.
• Pets weighing more than 10 kilograms together can be accommodated in rooms with two bedrooms or more.
• Total weight not more than 20 kilograms.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People 4 years old and over stay for THB 1,187 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 1227 reviews
Cleanliness: 7.95
Service: 8.95
Location: 9.45
Room Quality: 7.45
Amenities: 8.45
Value for Money: 8.45
Food and Beverage: 6.95
Overall Experience: 8.75
C
charlotte • family_with_children • gb
10
Traveling as a family of 4, such good value for money. The facilities were fab and the staff were incredible they could
Pros:

So practical, clean and convenient.

Cons:

Nothing really, everything we needed was there and the staff made it feel so special.

2026-07-10 • via Nuitee
I
IRRA • family_with_children • es
10
2026-07-09 • via Nuitee
I
Issa • couple • ps
10
2026-07-09 • via Nuitee
T
Tayaba • family_with_children • ae
8
2026-07-09 • via Nuitee
I
Inessa • couple • tr
10
2026-07-07 • via Nuitee
A
Aneel • couple • gb
7
Great value for money
Pros:

Location,

Cons:

Clean

2026-07-05 • via Nuitee
T
Thariya • extended_group • no
7
2026-07-04 • via Nuitee
C
Chilly • family_with_children • se
6
Except for the problem with room was smell, we have no complaints
Pros:

The location is good, food is good, staffs ware pleasant and helpful.

Cons:

Our room smelled of urine but we got a new room the next day.

2026-07-03 • via Nuitee
A
Ashish • solo_traveller • in
10
2026-07-03 • via Nuitee
T
Tritoby • family_with_children • au
8
It's ok
Pros:

Nice big rooms. Beds are comfortable.

Cons:

Breakfast is not good quality - especially the bread basket. The warm food is actually cold. Too much outside light shining into the room at night time.

2026-07-02 • via Nuitee
T
Tiwonge • solo_traveller • gb
9
Beautiful place, very convenient and spacious room. Great and very helpful staff
2026-07-01 • via Nuitee
D
DMITRIY • solo_traveller • ru
9
2026-06-29 • via Nuitee
A
Andrew • solo_traveller • gb
10
2026-06-29 • via Nuitee
A
Amal • extended_group • ae
7
2026-06-28 • via Nuitee
A
Amal • couple • ae
7
2026-06-28 • via Nuitee
N
Natalya • couple • kz
10
Pros:

Очень хорошее местоположение рядом с морем

Cons:

Невероятно внимательный и отзывчивый персонал

2026-06-27 • via Nuitee
S
Sultan • couple • th
8
2026-06-26 • via Nuitee
L
lysiane • solo_traveller • fr
1
Pros:

Nous avons commencé sur de très mauvaises bases .
J'avais réservé cet hôtel car je pouvais emmener mon chat finalement après paiement on m 'annonce que je dois payer 13 euros par chat et par nuit !
Bien évidemment aucune annulation possible j 'ai du laisser mes animaux chez nous .
Pour parler de l 'hotel de façon objective .
Cela n'a rien d 'un cinq étoiles .
Le lieu est bien placé si on compte faire les magasins chic .
Le personnel est sympathique et serviable .
Mais leur politique un désastre ainsi que la musique trop forte.
Il manque clairement une âme et un peu plus de classe pour employer le termes 5 étoiles .

2026-06-22 • via Nuitee
M
Mahesh • couple • gb
1
2026-06-21 • via Nuitee
C
Chaichayut • couple • th
6
2026-06-20 • via Nuitee