Holiday Inn & Suites Vientiane by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.9 (102 reviews)
Building B, 20, Samsenthay Road , Vientiane , LA

listing image 1
Show all photos
Free
Children allowed

Facilities

Fitness facilities
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Very friendly and helpful staff
Consistently clean and modern rooms
Excellent breakfast / strong F&B
Good pool and sauna area
Quiet rooms
Kid-friendly policies (children <12 stay/eat free)
Upgraded rooms available
Cons:
Pool often cold / not heated
Occasional power cuts reported
Some rooms felt small and overpriced
One report of inefficient staff
Not the most convenient location for some guests
Unattractive/muddy view from some rooms

Categories

Cleanliness
9.5
Repeatedly described as new, very clean and odor-free in multiple reviews ("new and clean", "chambres propres", "lovely, clean").
Service
9.9
Strongly positive across many reviews ("personnel vraiment très gentil", "staff 10 out of the 10", "very friendly and helpful"); one isolated comment about staff inefficiency, but overall service is a standout.
Location
8.4
Mixed mentions: some guests call it ideal for a stop in the capital or say location is great, while others find it not the most convenient.
Room Quality
8.3
Rooms are often described as clean, quiet and upgraded, but there are isolated complaints about small size and being overpriced.
Amenities
8.2
Good amenities noted (sauna, pool areas), but several guests mention the pool is cold or not heated despite being well kept.
Value for Money
7.6
Mixed to slightly negative: some guests note good value (children under 12 stay/eat free), while at least one guest explicitly calls rooms overpriced.
Food and Beverage
9.3
Very positive: breakfast repeatedly praised ("petit déjeuner de folie", "pretty good"), and restaurant comments are favorable.
Overall Experience
10
Overall very positive impression across reviews: excellent staff, cleanliness, good breakfast and pleasant facilities lead to strong overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:32

Property Description

Luxurious Accommodation
Indulge in 5-star comfort with air conditioning, flat-screen TV, and a minibar in every room. Some rooms even boast stunning pool views.

Exceptional Amenities
Enjoy a fitness center, indoor pool, and on-site restaurant during your stay. Plus, benefit from free private parking and a 24-hour front desk for ultimate convenience.

Convenient Location
Explore nearby attractions such as Wat Sisaket and Hor Phra Keo, with Wattay International Airport just 3 km away.

To experience luxury and convenience in Vientiane, book your stay at Holiday Inn & Suites Vientiane today!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 102 reviews
Cleanliness: 9.5
Service: 9.9
Location: 8.4
Room Quality: 8.3
Amenities: 8.2
Value for Money: 7.6
Food and Beverage: 9.3
Overall Experience: 10
A
Abegail • couple • sg
10
2026-10-30 • via Nuitee
A
Anousith • family_with_children • fr
10
Pros:

Le personnel était agréable 👍

Cons:

Dommage que la piscine n’était pas chauffer. Mais sinon elle reste impeccable 👌

2026-10-26 • via Nuitee
M
Moune • family_with_children • la
9
Pros:

Swimming pool and upgraded room.

2026-10-23 • via Nuitee
D
Denisa • couple • cz
10
2026-10-21 • via Nuitee
T
TOMOAKI • solo_traveller • la
9
2026-09-08 • via Nuitee
N
Naveed • family_with_children • gb
9
2026-08-31 • via Nuitee
Y
YURY • solo_traveller • vn
10
Pros:

A truly new and clean international five‑star hotel!

2026-08-30 • via Nuitee
N
Ngoc Yen • couple • vn
1
2026-08-29 • via Nuitee
S
Simone • solo_traveller • it
9
2026-08-19 • via Nuitee
F
Fabienne • couple • fr
10
Hôtel idéal pour séjourner dans la capitale
Pros:

Personnel vraiment très gentil et prévenant
Piscine au top
Restaurant très bien et petit déjeuner de folie !
Hôtel aux standards internationaux idéal pour un stop d’une nuit à Ventiane

2026-08-18 • via Nuitee
C
Collins • couple • th
10
Great service, very clean
Pros:

Clean & modern, great smell in lobby area, lovely sauna and pool area

Cons:

Not the most convenient location

2026-08-16 • via Nuitee
P
Pock • solo_traveller • fr
8
Bel hôtel en général
Pros:

L'accueil, les chambres propres sans odeur.

Cons:

Les coupures d'électricité intempestifs, surprenante étant donné le standing de l'hôtel.
Vue peu attrayant, donnant sur un grand plan boueux à l'arrière.

2026-08-14 • via Nuitee
W
Wenke • family_with_children • be
10
Aanrader
Pros:

Alles tip top in orde, lekker en uitgebreid ontbijt, kinderen < 12 verblijven en eten gratis, heel vriendelijk personeel.

Cons:

/

2026-08-02 • via Nuitee
Y
Yeonwook • solo_traveller • jp
9
2026-07-20 • via Nuitee
D
Darrell • solo_traveller • au
5
Room was too small & overpriced
Pros:

Room was quiet

Cons:

Staff were not well versed or efficient

2026-07-09 • via Nuitee
P
PENG • solo_traveller • cn
10
2026-07-01 • via Nuitee
D
Daolouny • solo_traveller • la
10
2026-06-27 • via Nuitee
J
John • solo_traveller • au
7
2026-06-23 • via Nuitee
E
Elena • family_with_children • il
10
Absolutely beautiful
Pros:

The staff 10 out of the 10, super friendly and helpful. Room- lovely, clean and quiet, breakfast- pretty good, location- great. Thank you for wonderful service!

Cons:

The pool is kinda cold, unexposed to sunlight. But small pool for kids was warm and nice.

2026-06-12 • via Nuitee
D
Deuansavanh • couple • la
8
2026-06-08 • via Nuitee