ONE18 Boutique Hotel Self Check In

Hotels
7.7 (272 reviews)
160 Jalan Tun H S Lee , Kuala Lumpur , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Room service
Family rooms
Luggage storage
Non-smoking throughout
Daily housekeeping
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Convenient location
Polite staff
Cons:
No elevator
Cleanliness issues

Categories

Cleanliness
6.66
Some reviews mentioned small mould and general cleanliness issues in certain areas.
Service
8.63
Staff were consistently described as polite, helpful, and efficient.
Location
9.17
The hotel is conveniently located in the heart of the city, close to many attractions.
Room Quality
7.12
Rooms varied in quality; some were clean while others felt damp and stuffy with no windows.
Amenities
6.65
Lacked important amenities like an elevator and refrigerators.
Value for Money
8.11
General sentiment suggested good value for the price paid, despite some drawbacks.
Food and Beverage
7.66
Breakfast not available; market nearby for meals.
Overall Experience
7.63
Overall satisfactory experience with certain positive highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:54

Property Description

Convenient Location
Situated close to KL Sentral and Berjaya Times Square, our hotel provides easy access to major attractions and transportation hubs.

Modern Amenities
Enjoy a comfortable stay with our 24-hour front desk, airport transfers, shared lounge, and free WiFi throughout the property.

Nearby Attractions
Explore popular landmarks such as Pavilion Kuala Lumpur and Kuala Lumpur Convention Center just a short distance away from our boutique hotel.

To book your stay at ONE18 Boutique Hotel and experience the best of Kuala Lumpur, make your reservation now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.7
Based on 272 reviews
Cleanliness: 6.66
Service: 8.63
Location: 9.17
Room Quality: 7.12
Amenities: 6.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 7.63
M
Meidilyna • couple • my
10
2026-09-17 • via Nuitee
N
Nurul • couple • my
10
Beautiful place to stay
Pros:

I like everything

Cons:

No towel provided

2026-09-14 • via Nuitee
M
Mimi • couple • my
1
Poor.
Cons:

Very disappointed with my stay at One18 Hotel. The biggest issue is that there is no lift, which was not clearly explained before booking. Having to carry luggage up the stairs was very inconvenient, especially when this is something guests should be informed about upfront.

There was also no proper receptionist/front desk, which made the check-in process confusing and inconvenient. No worker is reachable too.

I strongly feel that these important details should be clearly stated in the hotel information and booking listing. If I had known beforehand that there was no lift and no proper reception, I would have reconsidered my booking. Overall, the experience was quite disappointing.

2026-09-13 • via Nuitee
D
Daan • couple • nl
10
Top!
Pros:

Locatie, in Chinatown. Self check in en erg schoon.

Cons:

Geluidsoverlast van de buren ‘s nachts

2026-09-09 • via Nuitee
L
Lucy • family_with_children • au
5
Convenient but not amazing.
Pros:

Location was convenient to be in the hustle and bustle of chinatown, but the room was not noisy. The staff I met were nice and helpful. They brought me extra towels when asked and helped me change rooms.

Cons:

The rooms all have no windows, which is not clear when booking. I also got low water pressure being on the top floor.

2026-08-31 • via Nuitee
K
Kiki panesa • couple • my
9
Pros:

Sangat suka

2026-08-30 • via Nuitee
Y
Yao • solo_traveller • cn
10
2026-08-29 • via Nuitee
F
Federica • couple • it
3
Struttura pessima
Pros:

Niente

Cons:

Camera microscopica, senza finestra, doccia senza acqua, reception inesistente

2026-08-18 • via Nuitee
R
Rumeysa • solo_traveller • tr
10
Pros:

Konumu harika. Personel güler yüzlü. Yardım sever. Temiz düzenli oda ve harika duş

Cons:

Ortak alanlar geliştirilebilir. Ütü masası yenilenmeli.

2026-08-16 • via Nuitee
D
Dadandi • couple • tr
8
Pros:

Online check in olması geç saatte geldiğimiz için iyidi ve konum olarak çok iyidi

Cons:

WiFi kötü çekmedi internet almak zorunda kaldık

2026-08-10 • via Nuitee
V
Vera • solo_traveller • ru
7
Pros:

расположение хорошее, персонал отличный, чисто

Cons:

отсутствие окна, маленький номер

2026-08-08 • via Nuitee
S
Syakirah • solo_traveller • my
8
Pros:

The hotel is in the best location, easy to access the public transport.

Cons:

The water pressure. I was stay at the level 2.

2026-08-06 • via Nuitee
S
syafika • couple • my
10
2026-08-02 • via Nuitee
.
. _ • couple • my
10
2026-07-12 • via Nuitee
J
JB • solo_traveller • be
9
Bijna een 10 op 10 !
Pros:

Heel net. Lijkt behoorlijk nieuw allemaal. Het inchecken en uitchecken verliep vlot via de kiosk. Het was aangenaam dat bij onze aankomst de airco reeds opstond! Bedankt!

Cons:

De waterdruk (3de verdieping) was heel zwak. Anders had ik met veel overtuiging een 10/10 gegeven.

2026-07-09 • via Nuitee
L
Lanny • family_with_children • id
5
Cons:

No elevator , theres a cocroach in my room … and a little bit noisy coz there is a lion dance at market beside the hotel in the morning.

2026-07-06 • via Nuitee
H
Holly • solo_traveller • au
5
2026-06-29 • via Nuitee
M
mr faisal • solo_traveller • pk
10
Pros:

Location is class every thing is here few landmarks also there shopping experience all shops china town metro station bus station just on walking distance

Cons:

I like it very much

2026-06-29 • via Nuitee
K
Kate • couple • au
8
2026-06-19 • via Nuitee
S
Siti Alia Najwa • couple • my
10
2026-06-16 • via Nuitee