La Nueva Boutique Hotel Hanoi & Spa

Hotels
9.2 (2372 reviews)
32 Lo Su Street , Hanoi , vn

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Exceptional staff
Cons:
Higher price compared to similar hotels

Categories

Cleanliness
9.19
The room was clean and well-equipped with all the usual amenities.
Service
9.66
The staff were warm and attentive, going above and beyond to ensure a comfortable stay.
Location
9.7
The hotel is excellently located near shops, cafés, and restaurants.
Room Quality
9.15
The bed was super comfy and the room was generally well-maintained.
Amenities
9.18
The gym was well-equipped, and everything was kept very clean.
Value for Money
8.14
The hotel is pricier than others in Hanoi, but still warranted due to its quality.
Food and Beverage
9.19
The breakfast had plenty of options and was delightful.
Overall Experience
9.36
An all-around enjoyable experience with attentive service.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 20:57

Property Description

Prime Location in Hanoi's Old Quarter Area

La Nueva Boutique Hotel Hanoi & Spa offers a tranquil retreat in the heart of Hanoi's Old Quarter, just a short walk from the picturesque Hoan Kiem Lake.

Comfortable Rooms with Modern Amenities

The well-appointed rooms at the hotel are designed for comfort, featuring wooden furnishings, air conditioning, and flat-screen TVs. Some rooms even offer iron facilities, tea/coffee makers, and scenic views.

Relaxation and Convenience at Your Fingertips

Guests can unwind with a massage or sauna session, explore the city with the tour desk's assistance, or enjoy a quiet read in the hotel's library. With 24-hour room service and an on-site restaurant serving delicious meals, every need is catered to at La Nueva Boutique Hotel Hanoi & Spa.

To experience luxury and convenience in Hanoi, book your stay now at La Nueva Boutique Hotel Hanoi & Spa.

Important information:

Once you spend your night at the hotel on 24 and 31 December, we will arrange and set up activities for Christmas and New Year's Eve. We highly welcome everyone to join. The charge is VND 1,200,000 per person for Christmas or New Year's Eve. This is an extra charge only.

Please note that the 'Standard Double or Twin Room' doesn't have windows.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Public parking is possible on site (reservation is needed) and charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 5 years old and over stay for VND 500,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2372 reviews
Cleanliness: 9.19
Service: 9.66
Location: 9.7
Room Quality: 9.15
Amenities: 9.18
Value for Money: 8.14
Food and Beverage: 9.19
Overall Experience: 9.36
R
Rudolf • family_with_children • nl
10
2026-07-24 • via Nuitee
C
Christian • family_with_children • lu
10
Super Preis Leistung im Old Quarter
Pros:

Top Lage im Old Quarter
Sehr gutes Frühstück
Nettes Personal
Grosse Zimmer

Cons:

Nichts

2026-07-23 • via Nuitee
S
Soon • solo_traveller • my
9
2026-07-21 • via Nuitee
A
Ana • extended_group • es
10
Un oasis en en centro de Hanoi. Atención extrema, limpieza y comodidad
Pros:

La amabilidad de su personal

Cons:

Todo estuvo bien

2026-07-20 • via Nuitee
S
Serena • solo_traveller • nl
9
2026-07-20 • via Nuitee
J
Jan Selles • solo_traveller • nl
10
Pros:

Personeel doet hun stinkende best om je te helpen en het je naar de zin te maken. Lokatie is top, ontbijt is top en de bar op het dak echt goed.

2026-07-20 • via Nuitee
J
Johan • family_with_children • fr
8
2026-07-20 • via Nuitee
J
June • solo_traveller • gb
10
2026-07-18 • via Nuitee
D
Didier • extended_group • fr
10
Formidable
Pros:

Excellent accueil et personnel au petit soin ! Très bonne literie ! Très bon petit déjeuner ! Très bonne réactivité à chaque demande et enfin très bonne situation ! Je recommande vivement !!

Cons:

Rien

2026-07-18 • via Nuitee
S
Sandra • family_with_children • de
9
2026-07-17 • via Nuitee
M
MAURICIO • couple • cl
8
2026-07-16 • via Nuitee
M
Melanie • couple • at
8
2026-07-15 • via Nuitee
J
June • solo_traveller • gb
10
Great staff and lovely boutique hotel in good location
Pros:

Exactly as described

Cons:

Nothing

2026-07-14 • via Nuitee
R
Rudolf • family_with_children • nl
10
Fantastic!
Pros:

Rooftop, beds and rooms

Cons:

No pool

2026-07-13 • via Nuitee
P
Patricia • solo_traveller • au
10
Pros:

This hotel was a pleasure to stay in. The rooms are great with very comfortable beds. We had the deluxe room with a window. The bathroom was big with a great shower and loads of hot water. But what really makes this hotel is the staff. They are amazing. Genuinely kind,
caring and helpful. An enormous shout out to Emily at breakfast in the restaurant a champ above all champs. Just an amazing, genuinely kind person an honour to have met. And equally at dinner in the restaurant, the amazing

2026-07-12 • via Nuitee
P
Patricia • solo_traveller • au
10
2026-07-12 • via Nuitee
A
AMANDA • solo_traveller • in
9
A very good and comfortable stay
Pros:

The service by the staff,the location everything was very good. I want to specially mention Jenny who was very sweet and helped us with all our requirements.

Cons:

Nothing

2026-07-10 • via Nuitee
C
cosimo Damiano • solo_traveller • it
10
Pros:

Posizione dell' hotel, praticamente in centro,e la camera veramente silenziosa

Cons:

Niente

2026-07-09 • via Nuitee
P
Patricia • solo_traveller • au
10
2026-07-09 • via Nuitee
U
Ulrike • solo_traveller • at
10
2026-07-08 • via Nuitee