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Facilities
Property facilities
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Health or beauty spa nearby
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Parking
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Non-smoking rooms
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Swimming pool
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Restaurant
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Room service
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Terrace
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Family rooms
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BBQ facilities
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Car hire
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Sauna
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Massage services
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Packed lunches
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Currency exchange
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Non-smoking throughout
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Private check-in/check-out
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Shared lounge/TV area
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Outdoor furniture
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Shallow end
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Fence around pool
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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24-hour security
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Delivered food - securely covered
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Security alarm
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Happy hour
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Free wired internet
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Snack bar/deli
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Golfing on site
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Playground on site
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Self parking (surcharge)
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Offsite parking discounted rates available
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Fitness facilities (surcharge)
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Health or beauty spa nearby
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Swimming nearby
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Vegetarian menu options available
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Accessible shuttle
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No accessible shuttle
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Muthu Sovereign Suites & Spa in Nairobi offers spacious colonial-style suites with modern amenities, including flat-screen TVs and minibars. The rich decor and chandeliers add an elegant touch to your stay.
Relaxing Spa and Fitness Facilities
Indulge in relaxation at the fully equipped spa with a large whirlpool or stay active at the fitness centre. Whether you prefer unwinding or working out, the hotel caters to your wellness needs.
Dining and Leisure Options
Savor a variety of cuisines at the à la carte restaurant, from local dishes to Asian and Continental fare. After a delicious meal, unwind in the outdoor swimming pool or enjoy a drink at the bar.
Experience luxury and comfort at Muthu Sovereign Suites & Spa - book your stay now for a memorable Nairobi getaway.
due to the ongoing maintenance, the gym facility will not be available until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children from 5 years old to 12 years old stay for US$30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
This property is the perfect relaxing getaway in Limuru. The rooms are very luxurious and spacious, and the staff goes above and beyond to make your stays amazing. They even left something special in my room while I was getting a massage. Special shoutout to Mary from reception and the general manager, they were the best!
The food could be better but still delicious.
The radio silence, how comfortable and clean the room was, the shower and hot water were heaven, the staff were very kind and supportive, and the meals were very good.
Nothing.
The place is easily accessible and set in a great location with beautiful green gardens and impressive architecture that gives it a charming colonial-era feel. The rooms were also clean and well maintained.
The staff seemed quite confused and uncoordinated. We were initially told dinner would be à la carte, but after ordering and waiting for about an hour, we were informed it would be a buffet instead, which had limited options. Dinner also took much longer than the 15 minutes we had been told.
素晴らしい施設、美しい芝生。こどもと一緒にたくさん走って遊ぶことができました。プールも楽しめました。
夕食の提供に大変時間がかかった。スタッフはとても親切だった。夜間に騒ぐお客さんがいましたが、これはホテルのせいではありません。
Breakfast was superb, well done and served by a calm waiter. The timing for breakfast was ideal. The location is great, next to the highway, enough parking space and a clean swimming pool. The garden is big and the structures looks good.
It's cold at night but there are room heaters provided, dress warm for the night.
the place is beautiful, could be more alive with the lights swiched on
For this price, I was expecting more equipments (towels at the swiming pool, proper gym...)
We stayed in the courtyard rooms which you could tell were recently renovated to a high standard. the bed was comfy, the shower was hot and pressure was great. The grounds are beautiful and you could tell that there is a lot of history that the building holds. the staff were very friendly and helpful especially the day staff who were always on hand to help with any queries we had.
Whilst the rooms were recently redone, the window blinds were shorter/smaller than the window size. this meant that even when the blinds were closed, someone from outside could still see inside and light was coming in to the room. The layout of the room meant that this issue meant that we had no privacy. their remedy was to put additional towels on the windows, whilst this is a temporary solution, I found out that this was a common complaint from previous guests which meant that this had been an ongoing issue that the hotel clearly knew about.
Another thing that was not great was the service, as much as the staff were great and pleasant, the service was quite slow. on the two occasions that we ordered an evening meal, it took an hour, on the first night we thought it was because it was room service so the next day we dined in and it was just as slow. unfortunately, the last evening meal also gave us food poisoning which we did inform the staff.
the breakfast times said from 7 but when we go there at 7, nothing was ready. you would need to get there at around 8 for you to see that the breakfast bar was ready. If you have an early morning and you are pressed for time please factor this in. we were attending weddings on each of the days of our stay and waiting for the breakfast service did take a significant chunk of time of our morning.
it looked at though they were short staffed and stretched as it was always the same members of staff dealing with several requests at the same time from several guests.
The Breakfast was average, the dinner was great and the ambiance was excellent. The place is classic, and they could use better Christmas decorations.
Response time by the staff on food order was delayed
It was amazing. Had excellent staff. The was one specific one. The rental manager. Prawan. He quite intentional in ensuring we felt at home. He personally carried our largage to the taxi. Amazing environment.
The bed was comfortable and the toiletries all well replenished.
Nothing
The breakfast is perfect and well presented
All was good
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