Deck Quarters - Mansfield, VIC

Hotels
8.7 (476 reviews)
Corner High and Highett Streets , Mansfield , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Heating
Pets allowed
Luggage storage
Express check-in/check-out
Skiing
See all facilities

Review Highlights

Pros:
Great location
Comfortable bed
Good amenities
Cons:
Cleanliness issues
Noise from plumbing
Value for money concerns

Categories

Cleanliness
7.94
Several reviews mentioned cleanliness issues, including dirty tea cups, stained towels, and dust.
Service
9.41
The manager was responsive and accommodating with guests' needs.
Location
9.45
Multiple reviews praised the hotel's great location close to attractions.
Room Quality
8.4
Rooms were mostly comfortable but there were mentions of issues with specific amenities.
Amenities
8.93
Amenities like the spa bath and kitchen were appreciated, despite some issues.
Value for Money
7.89
Some reviews cited the price as too high given the issues faced during the stay.
Food and Beverage
8.44
Overall feedback on coffee amenities and lack of sufficient tea was noted.
Overall Experience
9.11
Despite some issues, guests enjoyed their overall experience and praised the location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:13

Property Description

Luxurious Boutique Accommodation

Spa Bathrooms and Amenities
Indulge in relaxation with private bathrooms featuring spa baths, plush bathrobes, and complimentary toiletries.

Modern Comforts
Each room is equipped with air-conditioning, heating, and conveniences like refrigerators, kettles, and tea/coffee making facilities.

Ready to experience luxury and comfort at The Deck Quarters? Book now for an unforgettable stay!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 476 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 7.89
Food and Beverage: 8.44
Overall Experience: 9.11
J
Julia • couple • au
8
Cosy stay very centrally in Mansfield
Pros:

Great location, comfy room

Cons:

No teabags!

2026-09-05 • via Nuitee
G
Georgina • family_with_children • au
9
2026-09-05 • via Nuitee
C
Coady • solo_traveller • au
9
A surprisingly magical, romantic stay
Pros:

I loved how central it was and the beautiful, French themed styling of the room but most of all the large spa bath.

Cons:

I wasn't a fan of the parking situation which I understand can't be helped.
One has to park on the street although I was lucky to have found parking not far from the building. Although you need to keep in mind it is primarily 2 hr parking.

2026-08-31 • via Nuitee
V
Victor • couple • au
7
2026-08-31 • via Nuitee
K
Ka Hou • couple • au
5
2026-08-30 • via Nuitee
H
Haiti • couple • id
6
Pros:

The location is good

Cons:

The room was nice overall, but unfortunately we were quite disappointed with the bathtub. We specifically booked this king suite room because we wanted to use it, but there was no plug/stopper, which meant we couldn’t fill the bathtub and use it properly. We contacted the property and were told that the previous guests may have taken the plug, but unfortunately no alternative solution was provided during our stay.

It was disappointing as this was one of the main facilities we were looking forward to when booking the room. Hopefully this can be checked before future guests arrive.

2026-08-23 • via Nuitee
B
Bryan • couple • au
8
Was excellent and will book again when next come to Mansfield.
Pros:

Excellent location - couldn’t be more central but was quiet after pubs finished up at 11. Bed was v comfortable.

Cons:

Plusher towels required.

2026-08-23 • via Nuitee
R
Rose • solo_traveller • au
6
average
Pros:

position is good although noisy

Cons:

had to call for fresh towels for second day .. old bottles of shampoo in shower , no pressure volume to flush toilet .. no soaps new shampoos or tissues or fresh handwash in bathroom ..stairs very steep up to rooms .. could do with deep cleaning to bring up to standard for the price

2026-08-20 • via Nuitee
R
Ralph YG • couple • au
7
Could be better
Pros:

Great location.
Good bed and doona.

Cons:

I prefer not to post reviews, and to give feedback direct to the owner/manager if there are any issues. But, given the underwhelming response I received, I will give some of my feedback publicly and perhaps it will get more attention.
This property could be so much better. Clean the cobwebs from the windows. Replace the worn out towels and provide more of them. The bathroom heater didn't work and looked like it hadn't for some time. In this day and age, a smart TV and Wi-Fi that is strong enough to enable it to work. All things that could be easily fixed and would make guests' stays so much better.

2026-08-19 • via Nuitee
H
Hannah • family_with_children • au
10
2026-08-13 • via Nuitee
E
Erin • family_with_children • au
9
2026-08-07 • via Nuitee
T
Tai • solo_traveller • au
7
Great location! Needs improvement in some areas.
Pros:

Great location. located on the Heart of the town

Cons:

First night, we didnt have a microwave. and the kettle was leaking. Contacted property via booking.com, no response. second night, microwave turned up but it was filthy. Had to clean out the leftover soup.

2026-07-24 • via Nuitee
E
ellen • solo_traveller • au
8
great location and pretty place.
Pros:

there was no breakfast. was there supposed to be

Cons:

no coffee provided in room. no housekeeping. telly didn't work but was repaired.

2026-07-23 • via Nuitee
Z
Zi • family_with_children • au
6
2026-07-23 • via Nuitee
V
Vincent • couple • au
9
2026-07-19 • via Nuitee
A
Aussie Mike • extended_group • au
4
could be so much better if the cleaning staff did their job well!!
Pros:

great location

Cons:

no toilet paper and no towels

2026-07-16 • via Nuitee
Z
Zhijiang • couple • au
5
Pros:

Perfect location the the town, all the shops are walkable within 5-10 mins

Cons:

The floor is not clean and a bit dusty, you can feel it after shower while you are stepping on it. Quite a few spider webs in the ceiling lights and the bathroom. Not sufficient lighting in the room, quite dark. No tissue box provided. The bathtub is greasy and sticky inside. The room should have been properly cleaned before next guests’ arrival.

2026-07-16 • via Nuitee
E
Emma • couple • au
9
2026-07-09 • via Nuitee
C
Clint • couple • au
7
It was nice.
Pros:

Location

Cons:

Noisy heater. Lights in the entry way. Shined through the door all night. I Didn’t realise you could turn them off until next day. Need to be sensor so they automatically turn off

2026-07-09 • via Nuitee
S
Samantha • couple • au
9
Pros:

Location

Cons:

Shower head

2026-06-28 • via Nuitee