Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
Cleanliness issues
Value concerns
Inconvenient bathroom layout

Categories

Cleanliness
7.8
There were issues with dirty towels, stained bedding, and overall cleanliness concerns noted in the reviews.
Service
9.1
The staff were described as friendly and accommodating, with specific praise for their helpfulness during the stay.
Location
9.3
Multiple reviews highlighted the great location close to local restaurants and the beach.
Room Quality
8.3
The rooms were spacious, modern, and nicely decorated, though some concerns about the layout were mentioned.
Amenities
8.8
Amenities were generally good, but there were complaints about the absence of cooking essentials.
Value for Money
7.3
Some reviewers felt that the price did not match the quality experienced, suggesting a lack of value.
Food and Beverage
7.8
Several issues related to cooking facilities and dining options led to this lower score.
Overall Experience
8.8
Overall positive experiences were reported, with certain drawbacks affecting the overall rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 05:17

Property Description

Luxurious Rooms with Air Conditioning

Indulge in comfort with our elegantly designed rooms equipped with air conditioning and modern amenities. Relax and unwind in style at Casa Aluxes.

Outdoor Pool and Picnic Area

Enjoy a refreshing dip in our year-round outdoor pool or have a leisurely picnic with your loved ones at our well-maintained picnic area. Make the most of your vacation at Casa Aluxes.

Convenient Location and Shuttle Service

With popular beaches and attractions just a stone's throw away, Casa Aluxes offers you the perfect blend of convenience and luxury. Book your stay with us and enjoy a hassle-free experience with our paid airport shuttle service.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.4
Based on 115 reviews
Cleanliness: 7.8
Service: 9.1
Location: 9.3
Room Quality: 8.3
Amenities: 8.8
Value for Money: 7.3
Food and Beverage: 7.8
Overall Experience: 8.8
C
Claudiu • solo_traveller • ro
10
Pros:

Location, close to the ferry to isla mujeres, shops near, quiet area, bus stop 1 minute away, restaurants and only 5 min drive to cancun night life

Cons:

Nothing

2026-07-17 • via Nuitee
S
Simon • extended_group • gb
9
The helpful staff ensured we had a great stay.
Pros:

Our host helped us move room without any issues when we needed an extra bed.

2026-07-13 • via Nuitee
E
Evaristo • couple • us
10
2026-06-29 • via Nuitee
N
neus • couple • es
9
Super comodo y acogedor
Pros:

Un alojamiento muy amplio, limpio, bien equipado y cómodo. La piscina es pequeña pero muy acogedora, estuvimos muy a gusto, ya que no coincidimos con nadie. Es un lugar muy bonito, las hamacas súper cómodas.

Cons:

En el baño hay poca luz y la habitación en la que nos hospedamos no tenía separación con el baño.

2026-06-29 • via Nuitee
B
Bruna Gabrielle • couple • br
7
2026-06-28 • via Nuitee
D
Daniel • couple • cz
7
2026-06-23 • via Nuitee
G
Grisales Gonzalez • solo_traveller • co
10
2026-06-19 • via Nuitee
M
moises • couple • us
8
2026-06-16 • via Nuitee
J
Jean-Baptiste • couple • fr
10
Excellent
Pros:

Le prix, la beauté du lieu

2026-06-10 • via Nuitee
K
Kamilla • solo_traveller • ca
9
2026-06-07 • via Nuitee
N
Nancy • solo_traveller • be
9
Pros:

Tout est impeccable

Cons:

Rien

2026-06-02 • via Nuitee
C
Chintan • solo_traveller • us
8
2026-05-31 • via Nuitee
A
Angelo • couple • be
8
2026-05-30 • via Nuitee
L
Lily • solo_traveller • gb
6
2026-05-28 • via Nuitee
L
Lito • couple • us
7
2026-05-23 • via Nuitee
T
Tamaira • solo_traveller • us
10
Loved my short stay here and will definitely return. It was peaceful and just enough space. Perfect location.
Pros:

Property was clean, all the major amenities were available. Easy to locate and enter the property. Staff was very accommodating. The landscape was beautiful.

Cons:

No issues 💙

2026-05-14 • via Nuitee
K
Kayla • couple • us
10
It was excellent! Would definitely stay here again
Pros:

The property was clean and in the perfect location! Food, mini marts, and the bus stop was all within walking distance

Cons:

I have no complaints about the property

2026-05-12 • via Nuitee
C
Chantal • couple • do
9
Other than that, it's a good place to be in Cancún.
Pros:

Location, near to bus station, oxxo, farmacy, great location. Cleaning was good.

Cons:

The water from the bathroom tap wasn't working; it was uncomfortable to take a bath.

2026-05-10 • via Nuitee
O
Olga • solo_traveller • de
8
Pros:

Es war unkompliziert. Die Anreise war im Prinzip ohne Check in. Nach Anweisung online konnte ich das Zimmer beziehen. Sogar schon vor dem offiziellen Check in.

Das Zimmer und auch der Eingangsbereich sind schön eingerichtet. Eine Mischung aus Boho und Afrika-Stil. Bringt einen gleich in Urlaubsstimmung.

Es war alles da, was man für einen kurzen Aufenthalt braucht. Auch eine kleine Kochnische war vorhanden, die ich nicht benutzt habe. Es gab einen Balkon.

Die Lage ist ok. In der Nähe gibt es ein paar kleine Imbisse, Restaurants. Ansonsten ist noch die Fähre nach Isla Mujeres in der Nähe. Die Strände in Laufnähe fand ich jetzt allerdings nicht besonders schön.

Ich fühlte mich durch den Zaun und das verschließbare Tor nach außen recht sicher.

Cons:

Die Unterkunft hat Potenzial, wenn man an ein paar Kleinigkeiten arbeitet.

Im Bad gab es zum Beispiel nicht viel Ablageflüchen oder Haken, obwohl genug Platz dafür wäre. Auch das Licht im Bad könnte etwas heller sein.
Auch im Zimmer hätte ich mir mehr Platz für Kleidung gewünscht. Auch ein Safe für Wertsachen wäre schön.

Ab und an ist es etwas hellhörig, was mich aber nicht wirklich gestört hat.

2026-04-28 • via Nuitee
E
Eleonora • couple • it
7
Pros:

Posizione

Cons:

Era sporca con animali selvatici e non si poteva aprire la finestra (non ci hanno avvisato) e lo staff entrava e usciva senza avvisare

2026-04-25 • via Nuitee