The ORCHID PREMIUM Hotel

Hotels
9.3 (490 reviews)
27 Đường Nguyễn Lương Bằng , Hue , vn

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Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Business center
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Helpful staff
Comfortable rooms
Good location
Delicious breakfast
Cons:
Humidity issues in rooms
Wet bathroom floors

Categories

Cleanliness
8.65
Mixed reviews, with mentions of humidity and wet floors in bathrooms.
Service
9.99
Staff described as extremely helpful, friendly, and accommodating.
Location
9.66
Guests enjoyed the location with easy access to nearby attractions.
Room Quality
9.11
General praise for room comfort but some issues with humidity.
Amenities
9.14
Amenities were generally satisfactory, but some minor issues noted.
Value for Money
9.1
Perceived as good value given the quality of service.
Food and Beverage
9.15
Breakfast was well-received with positive comments.
Overall Experience
9.62
Overall positive feedback expressing satisfaction with the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 15:00

Property Description

Luxurious Amenities & Services

Indulge in our concierge services, seasonal outdoor pool, and free WiFi throughout the property. Relax on our terrace and enjoy a memorable stay.

Comfortable & Well-Equipped Rooms

Experience air-conditioned rooms with modern amenities like a flat-screen TV, minibar, and private bathroom. Rest assured with a safety deposit box and enjoy a good night's sleep on our cozy bed linens.

Delicious Dining Options

Start your day with a buffet breakfast or savor American, Vietnamese, and Asian cuisine at our on-site restaurant. Enjoy a culinary journey during your stay.

Book your stay at The ORCHID PREMIUM Hotel & Spa for an unforgettable experience in Hue.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

9.3
Based on 490 reviews
Cleanliness: 8.65
Service: 9.99
Location: 9.66
Room Quality: 9.11
Amenities: 9.14
Value for Money: 9.1
Food and Beverage: 9.15
Overall Experience: 9.62
L
Liam • solo_traveller • nz
10
Absolutely incredible
Pros:

Fantastic all round. Excellent staff greeting on arrival. Seamless check out. Fantastic breakfast. Amazing room. Good location.

2026-07-05 • via Nuitee
S
Sjoerd • solo_traveller • nl
10
Pros:

De vriendelijkheid van de mensen en de kamer is groot en schoon! Topservice, alles wat we vroegen konden ze mee helpen, fijne tour via hun geboekt en onze was laten doen.

Cons:

Niks

2026-07-04 • via Nuitee
T
Tracey • solo_traveller • ca
9
Pros:

Amazing staff. The room and the pool were lovely. Breakfast was a mix of buffet and order to your specification. Location was great as it was quiet, but with convenience shops and restaurants with the block. About a 10 to 15 walk to the market area.

Cons:

AC in the breakfast area would be appreciated!

2026-07-02 • via Nuitee
L
Lauri Oskari • extended_group • fi
7
2026-07-01 • via Nuitee
N
nguyen • extended_group • vn
10
Pros:

Các bạn nhân viên cực nhiệt tình và hổ trợ tích cực

2026-06-29 • via Nuitee
P
Pekka • couple • vn
8
Awesome central location to explore Hue!
Pros:

The location was good, very central. The staff were very friendly. The breakfast was good for the price.

Cons:

The fridge was not very cold, and was disabled when room was empty. The views were not great, basically just staring another wall and roof of another building. The sheets had a few stains, though they had been washed.

2026-06-25 • via Nuitee
Q
Quang Cường • solo_traveller • vn
10
2026-06-22 • via Nuitee
S
Sarah • solo_traveller • fr
10
Pros:

Très bien situé, accueil parfait, chambre agréable, moment au spa privilégié. Beaucoup d'explications sur la ville et des conseils pour des activités

Cons:

Rien, le séjour était parfait

2026-06-18 • via Nuitee
C
clatoy • family_with_children • it
9
2026-06-16 • via Nuitee
H
Hang • solo_traveller • vn
8
Pros:

Căn hộ tiện nghi và mới. Nhưng cảm giác việc vệ sinh chưa được sạch, vd, sàn nhà. Toilet có mùi từ ống thoát nước. Buffet sáng hơi đơn điệu, ít món.

2026-06-15 • via Nuitee
N
Nina • family_with_children • ru
10
Pros:

Понравился уютный отель с интересным дизайном. Вкусные завтраки в формате шведского стола. Приятно было получить холодные полотенца при заселенении и вкусный манговый сок. Девушка с ресепшена очень подробно все рассказала и дала рекомендации по экскурсии.

Cons:

Далековато от набережной, только на такси туда. Остальное все отлично.

2026-06-10 • via Nuitee
T
Truong • couple • vn
10
2026-06-08 • via Nuitee
N
Nguyen Duong • couple • vn
8
2026-06-06 • via Nuitee
M
Marie • solo_traveller • cz
10
2026-06-01 • via Nuitee
M
Martin • extended_group • cz
10
2026-06-01 • via Nuitee
N
Ngọc Thiện • solo_traveller • vn
10
Pros:

Nhân viên thân thiện, nhiệt tình, chu đáo, chuyên nghiệp, phòng sạch sẽ, chăn ga rất êm, điều hòa cực kỳ mát

Cons:

Không có điều gì cả

2026-05-25 • via Nuitee
M
Marion • couple • au
10
2026-05-20 • via Nuitee
P
Paul • extended_group • au
9
Staff were excellent
Pros:

Easy to find, close but far enough away from the hectic parts

Staff were great - especially Lucy!!

Cons:

Nil

2026-05-17 • via Nuitee
T
Tracey • solo_traveller • au
10
A gem in Hue
Pros:

We were very happy with our recent stay. We had a lovely room over looking the street which was a small court, so not too busy. The position was great, fantastic food & coffee right at the doorstep & a short grab ride to everything else. The staff are super friendly & accommodating. They were happy to recommend some great places to eat. The bed was a little soft for me but my husband loved it. Awesome pillows. The shower was nice & roomy, was really had to fault the facilities.

Cons:

We struck sore milk on the first morning at breakfast but that was quickly rectified. Scrambled eggs were great & we could see them being cooked.

2026-05-16 • via Nuitee
M
Marie Pierre • couple • fr
9
Un hôtel propre bien équipé, bien situé avec un excellent rapport qualité prix
Pros:

Le personnel très agréable, la qualité des lits. La propreté de la chambre. Le petit-déj’ l’offre de choix et son offre de choix illimité.

Cons:

La vue sur un mur depuis notre chambre.

2026-05-14 • via Nuitee