Facilities

Television in common areas
Express check-in
Free wired internet
Golfing on site
Self parking (surcharge)
Beach umbrellas
Pool sun loungers
Offsite parking discounted rates available
Internet access
Private picnics
See all facilities

Review Highlights

Pros:
Clean rooms
Great service
Excellent location
High-quality rooms
Cons:
Initial room allocation issues
Mixed feedback on amenities and pricing

Categories

Cleanliness
8
Guests consistently mentioned cleanliness as a positive aspect.
Service
8.2
Service was generally appreciated, with some guests mentioning quick response times while others noted minor delays.
Location
8
The hotel is located in close proximity to key areas of interest and public transport.
Room Quality
8.2
Rooms were comfortable and of high quality, with a few guests reporting initial room allocation issues that were quickly resolved.
Amenities
7.7
The amenities provided were satisfactory, with some guests praising the recreational facilities while others mentioned areas for improvement.
Value for Money
7.2
Mixed feedback on pricing, with some guests feeling it was a bit high for the services offered, while others perceived it as reasonable given the location.
Food and Beverage
7.6
Breakfast and dining services received positive feedback overall, with minor suggestions for more variety.
Overall Experience
8.7
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-04 15:40

Property Description

Convenient Location
Located in the Encanto district of Phoenix, ASH and KO offers easy access to popular attractions such as Copper Square, Phoenix Convention Center, and Heard Museum.

Comfortable Accommodation
Each unit at the aparthotel is well-equipped with modern amenities including air conditioning, a kitchen, flat-screen TV, and a private bathroom. Guests can also enjoy views of the garden and inner courtyard from their patio.

Outdoor Recreation Options
With mini-golf, sun terrace, outdoor fireplace, and barbecue facilities, guests have plenty of opportunities to relax and soak up the warm weather during their stay at ASH and KO.

Ready to experience the perfect blend of comfort and convenience at ASH and KO? Book now for a memorable stay!

Important information:

Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property will not accommodate hen, stag or similar parties.
Please inform ASH and KO in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
If you cause damage to the property during your stay, you could be asked to pay up to USD 250 after check-out, according to this property's Damage Policy.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.8
Based on 27 reviews
Cleanliness: 8
Service: 8.2
Location: 8
Room Quality: 8.2
Amenities: 7.7
Value for Money: 7.2
Food and Beverage: 7.6
Overall Experience: 8.7
G
Gary • solo traveller • us
10
Exceptional
2025-06-15 • via Nuitee
M
Minovar • family with young children • us
8
Very good
Pros:

Easy contacts with owner/property manager

Cons:

It's too pricy for the studio, especially for two not full days of stay

2025-04-28 • via Nuitee
J
Jamil • solo traveller • us
10
Exceptional
Pros:

Great place. Very clean .

Cons:

Nothing.

2025-04-28 • via Nuitee
G
Grace • family with young children • us
10
Great place for your stay in Phoenix
Pros:

The facilities and setting were excellent, everything was high quality and fresh.

Cons:

We were given a room smaller than we had booked for the first night of our stay but were upgraded to a superior suite for the remainder which was more than aceptable.

2025-04-14 • via Nuitee
F
Frank • young couple • us
7
Good
2025-03-28 • via Nuitee
K
Ketterhagen • young couple • us
7
Good
2025-03-05 • via Nuitee
T
Tipton • young couple • us
7
Good
2024-12-07 • via Nuitee
A
Andrew • review category business travellers • us
10
Exceptional
2024-12-03 • via Nuitee
T
Tabitha • young couple • us
7
The courtyard is super cozy
Pros:

Very clean!!

Cons:

Window between kitchen and bathroom lol

2024-10-02 • via Nuitee
L
Lorenzo • young couple • us
9
Superb
2024-09-08 • via Nuitee
B
Brittanie • young couple • us
10
Exceptional
2024-08-12 • via Nuitee
D
David • young couple • us
8
Very good
2024-07-09 • via Nuitee
H
Hennix • young couple • us
10
Exceptional
2024-05-26 • via Nuitee
R
Russell • young couple • us
10
Exceptional
Pros:

Very clean and secure.

2024-04-28 • via Nuitee
D
Donald • with friends • us
9
Superb
2024-04-10 • via Nuitee
P
Philip • review category business travellers • us
10
Exceptional
2024-03-06 • via Nuitee
E
Erica • young couple • us
10
Exceptional
Pros:

Very nice stuff studio, clean & comfy. Convenient location.

2024-03-02 • via Nuitee
A
Amanda • solo traveller • us
10
Perfect. I will be back
Pros:

I felt at home the moment I arrived. I will definitely be back.

2024-02-27 • via Nuitee
J
Ja’twan • young couple • us
7
My stay was nice and comfortable for the most part the manager I met was cool and helpful.
Pros:

The space was nice and clean. Very comfortable to say the least. I also liked the binder/guide that was provided in the space as it had information on the surrounding area which made it much easier to find fun things to do in the area!

Cons:

I didn’t like how their were no cups although there was a lot of cooking utensil's, pots , and pans. I also think you guys should inform people that the location is in alley way behind a dentist office cause I drove past the place twice before I found it lol. Lastly, one of three nights I had to wait around a bit for a parking spot to open up because all the spots were taken so I’m assuming somebody was parked in a spot that they weren’t supposed to be in. I didn’t want to risk just parking in a random spot and getting towed.

2024-02-23 • via Nuitee
C
Crystal • young couple • us
9
Better than a hotel room
Pros:

Very clean, comfortable bed. Decent place if you have pets (we did not bring ours this trip). Although the pets cannot use the courtyard for bathroom services, there was a fenced grass area just outside the front gate.

Cons:

There was an extra fee for the deposit that I did not see mentioned prior to booking. I paid $15 for the option of a refundable $500 deposit. The other option was a non refundable $35 fee.
Taller vehicles will not fit under the parking structure.

2024-02-21 • via Nuitee