Santa Eulalia Hotel & Spa

Hotels
8 (2247 reviews)
Estrada De Sta. Eulália , Albufeira , pt

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and modern facilities
Great location
Lovely food
Cons:
Poor service
Room issues

Categories

Cleanliness
8
Many reviews mentioned cleanliness positively, but some indicated issues with room quality.
Service
7
Numerous comments about unhelpful and rude reception staff affect this score.
Location
9
Several reviews highlighted the great location as a significant positive aspect.
Room Quality
7.5
Some complaints regarding room comfort and issues with room assignments.
Amenities
8
Mentioned positively in several reviews, with some amenities like the pool and bar appreciated.
Value for Money
8.5
Consistently mentioned as good value, especially considering the clean rooms and service.
Food and Beverage
8
The food quality was noted as good in several reviews, although some expressed dissatisfaction with evening meals.
Overall Experience
8
General satisfaction with the stay, but impacted by service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 12:49

Property Description

Luxurious Accommodation near Stunning Beaches

Indoor and Outdoor Pools - Enjoy a refreshing dip in our indoor and outdoor swimming pools, perfect for relaxation and fun under the sun.

Gourmet Dining and Free WiFi - Indulge in delicious buffet meals at our restaurant and stay connected with complimentary WiFi available throughout the property.

Comfortable Rooms with Private Balconies - Unwind in our air-conditioned rooms, each equipped with a private balcony, LCD satellite TV, and modern amenities for a comfortable stay.

Experience the perfect blend of luxury and convenience at Santa Eulalia Hotel & Spa. Book now for an unforgettable stay near Albufeira's stunning beaches.

Important information:

Please note that when booking 8 people or more and 3 rooms or more, different policies and additional supplements may apply.

The credit card used for the reservation must be presented upon check-in.

Half board rates on 24 and 31 December include a gala dinner.

Please note, that Half board rate does not include drinks.

Any guests in excess of the maximum occupancy of the room, including children, will be charged separately.

Under aged children not accompanied by their parents must provide an authorization signed by their tutors.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 2247 reviews
Cleanliness: 8
Service: 7
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 8
Overall Experience: 8
P
Pedro couple pt
9
2026-08-16 via Nuitee
K
Kat Wit solo_traveller fr
5
Pros:

Chambre spacieuse

Cons:

Très déçu du rapport qualité-prix

Le rapport qualité-prix est, selon moi, totalement injustifié. L’établissement est présenté comme un 4 étoiles, mais les prestations sont loin d’être à la hauteur et correspondent davantage à un 3 étoiles, voire moins sur certains aspects.

L’appartement était partiellement propre et les équipements de cuisine sont vieillissants. Deux ventilateurs/climatiseurs étaient installés sur le balcon, ce qui rendait impossible de profiter de celui-ci ou même de laisser la porte ouverte en raison du bruit important.

La piscine manquait également de propreté. Nous avons demandé qu’un parasol soit installé et que soient retirés des boissons et emballages alimentaires laissés par d’autres clients. Malheureusement, aucun personnel ne semblait être présent en journée pour assurer ce type d’entretien et de service.

Autre problème important : le portail du parking était bloqué, ce qui nous empêchait de sortir directement avec notre voiture. Pour pouvoir récupérer notre véhicule, nous devions passer par la réception, faire tout le tour de l’établissement, entrer puis ressortir afin d’accéder au parking. Une situation particulièrement contraignante. À un moment, nous avons même été obligés de prendre un Uber pour pouvoir nous déplacer.

Au petit-déjeuner, notre table était située juste à côté d’un ventilateur et d’une enceinte, ce qui était particulièrement désagréable. Lorsque nous avons demandé à changer de place, cela nous a été refusé.

Au final, les prix pratiqués ne correspondent absolument pas au niveau des prestations proposées. Pour un établissement affiché 4 étoiles, nous nous attendions à un bien meilleur niveau de service, de propreté et d’équipement.

Une expérience très décevante et un séjour qui ne justifie clairement pas le prix payé.

2026-08-15 via Nuitee
S
Sérgio couple pt
4
Não volto
Pros:

Limpeza

Cons:

Muitas mordomias para o meu gosto. Desconfiança da funcionária da recepção

2026-08-15 via Nuitee
B
beatriz couple pt
10
confortavel, calma e muito satisfatória
Pros:

qualidade geral

2026-08-15 via Nuitee
D
Duarte family_with_children ch
10
2026-08-15 via Nuitee
A
AG solo_traveller pt
8
Pros:

Quarto bastante espaçoso, confortável e limpo.
Pequeno almoço

Cons:

Acesso do estacionamento ao quarto apenas estava disponível através da porta principal do hotel, existem vários acessos mas não estão abertos, o que nos obrigava a dar uma grande volta até ao quarto.

2026-08-15 via Nuitee
T
Thomas solo_traveller fr
10
2026-08-15 via Nuitee
B
Bridgette family_with_children gb
10
2026-08-14 via Nuitee
B
Bradley couple gb
8
2026-08-14 via Nuitee
C
Catarina solo_traveller pt
9
2026-08-14 via Nuitee
F
Fernández Salvador solo_traveller es
8
Pros:

La comodidad de tener el coche en el mismo hotel. Y sus instalaciones muy buenas 🤗

Cons:

Que no se veía el mar y nada cerca de playas.

2026-08-14 via Nuitee
N
Natalia solo_traveller ua
10
Pros:

Я ставлю хорошую оценку отелю исключительно за персонал (особенно кухня). Завтраки ооочень вкусные, есть выбор блюд для каждого гостя, вкусно, много, разнообразно. Спасибо. Уборка- супер, постельное чистое, пахнет, полотенца- приятный запах , чистые. Кровать максимально удобная, шумоизоляция отличная! У нас был поздний заезд(незапланированый)- все прошло отлично, огромное Вам спасибо за понимание ❤️❤️❤️.

Cons:

Не нашла в порядке проживания информацию, но имейте ввиду , что при регистрации вам нужно оставить залог в размере 150 евро( желательно указать это в порядке проживания). В номере есть сейф, но за пользование нужно платить 😉(есть, стоит , но хочешь пользоваться- плати, ну такое....., обычно, это услуга включена в стоимость номера). Указано, что есть сушка - ее не было, сушили одежду на креслах на балконе. Ну все же я ставлю высшую оценку за персонал- умнички- пчёлки трудяжки ❤️

2026-08-14 via Nuitee
H
Helen solo_traveller gb
10
Pros:

The hotel was spotless, immaculate and the cleaners came daily. All the staff especially, the gentleman in the dining room showing us to our seat every morning, were brilliant.
Live music on a Saturday evening and Sunday afternoon was perfect.
The snack food and drink prices were good and not OTT.

Cons:

I would have preferred a pool view hiwever ither than that we liked everything about this beautiful accommodation.

2026-08-13 via Nuitee
C
Cynthia couple ch
1
Honteux
Pros:

Une réclamation vous a été transmises nous vous remercions d’en prendre compte

Cons:

Cafards dans les chambres, personnels irrespectueux et méchant, directrice et réceptionniste menteuses.
Merci de prendre en compte notre réclamation

2026-08-13 via Nuitee
M
Manuel extended_group es
8
2026-08-13 via Nuitee
A
Alexandra couple pt
10
2026-08-13 via Nuitee
L
Leire solo_traveller es
8
Pros:

La habitación es muy amplia. La zona de la piscina, da el sol desde la mañana hasta las 19h. El personal es muy amable. La ubicación es adecuada, cerca de restaurantes y bares pero a la vez es muy tranquilo.

Cons:

Aunque ya pone que el gimnasio es de pago, me sorprendió ya que en las que he estado estaba incluido este servicio.

2026-08-13 via Nuitee
P
prytz58 couple it
7
molto positivo
Pros:

La prima Colazione è veramente molto ricca e varia . Personale simpatico e disponibile . Complesso elegante e pulito . Parcheggio ampio a disposizione

Cons:

Non c'è una rete internet capiente . In tutto il periodo non ho potuto usare la wi fi della struttura per assenza di segnale ed ho dovuto fare hot spot col mio telefono personale sul mio pc

La Spa non la abbiamo utilizzata mai , ma ci è parso di capire che i prezzi siano poco incoraggianti

2026-08-13 via Nuitee
A
Ana couple pt
3
2026-08-12 via Nuitee
R
Rita extended_group pt
7
For 2 nights, 800€ , it should have more amenities
Pros:

The beds and cleanliness

Cons:

To have to pay to go to the spa and to pay 150€ as a caution . The pool is between buildings and our room was a long way from the entrance

2026-08-12 via Nuitee