The Ardens Hotel - Taman Sentosa, Johor Bahru

Hotels
6.2 (68 reviews)
No 40, Jalan Sutera 3, Taman Sentosa , Johor Bahru , MY

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Children allowed

Facilities

WiFi available
Free WiFi
Air conditioning
24-hour front desk
Non-smoking throughout

Review Highlights

Pros:
Location
Close to amenities
Cons:
Cleanliness issues
Expensive for what was provided

Categories

Cleanliness
4.05
Multiple mentions of cleanliness issues, especially concerning the air conditioning and ant problem.
Service
7.05
Standard service quality for a hotel of this rating, but could have been better given the complaints.
Location
8.55
Close proximity to various amenities and restaurants, highly rated.
Room Quality
5.05
Room described as small and issues with air conditioning indicated low satisfaction.
Amenities
7.05
Amenities such as food options nearby and spa services, but also complaints about the room's conditions.
Value for Money
5.05
High prices relative to the experience provided, with notable complaints about room quality.
Food and Beverage
6.55
Some food options mentioned, but no specific reviews to suggest high quality or satisfaction.
Overall Experience
6.25
Overall mixed feelings with more negatives than positives, leading to a just acceptable experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 06:16

Property Description

Convenient Location
Located just 13 km from Night Safari and 25 km from Holland Village, our hotel offers easy access to popular attractions in Johor Bahru.

Comfortable Rooms
Enjoy a comfortable stay in our air-conditioned rooms with private bathrooms and free WiFi. Relax and unwind with a flat-screen TV and complimentary toiletries.

Friendly Staff
Our multilingual staff are available around the clock at the reception to assist you in English and Malay, ensuring a pleasant and hassle-free stay.

Ready to experience the best of Johor Bahru? Book your stay at The Ardens Hotel - Taman Sentosa now!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

6.2
Based on 68 reviews
Cleanliness: 4.05
Service: 7.05
Location: 8.55
Room Quality: 5.05
Amenities: 7.05
Value for Money: 5.05
Food and Beverage: 6.55
Overall Experience: 6.25
M
Maran • couple • my
5
Cons:

Your staff come open the door 😳,why?
i think around 7:40am to 8:00pm
That is so bad 👎👎👎👎👎
I am regular customer.
This is first time,befor staff so good 👍👍👍👍👍
Now staff so bad 👎👎👎

2026-09-10 • via Nuitee
P
Punitha Malar • solo_traveller • my
1
Cons:

i was given capsule 36, when i want to enter already someone used. How others key can be opened while that was assigned for me? Then, i try to go in my opposite dorm 35, when i just wanna give access its open?? my key is for 36, how the damn can open dorm number 35??? I was very tired because i had a long day. Then i contacted the property to complaint while I’m in dorm 35. They said i shouldn’t enter for my wish just because “it’s not my house”. I mean in the first place i asked how can someone’s key is accessible for my dorm? No answer for that but keep on blamed on me. Then they texted me to go dorm 27 while this was for somebody. I said just changed to me while i’m here and give that dorm to that person. They said that’s not how worked. I mean?? hello? We have to think which is easier way to solve the problem. I’m also in hotel line as a receptionist. Then i have to move again to another dorm. No apologies were asked. Terrible experience!

2026-08-29 • via Nuitee
S
Soon Kiat • solo_traveller • my
7
2026-08-17 • via Nuitee
S
Saiful Rizal • solo_traveller • sg
6
Pros:

Location, Value for Money stay. Friendly helpful Staff.

Cons:

Toilet Seat not installed properly. Water pressure not strong.

2026-08-10 • via Nuitee
S
Sugumaran • couple • my
8
2026-08-02 • via Nuitee
M
Munib • couple • sg
8
2026-07-23 • via Nuitee
T
Tcm • solo_traveller • my
1
Pros:

都不行

Cons:

全部

2026-07-19 • via Nuitee
L
LING • solo_traveller • my
9
2026-07-11 • via Nuitee
W
Waran • solo_traveller • my
10
No
Pros:

Good 👍

Cons:

Love 💕

2026-07-09 • via Nuitee
Y
Yau Weng • solo_traveller • my
10
2026-06-04 • via Nuitee
A
Azlan Illias • extended_group • my
6
Menarik dan harga bajet
Pros:

Suasana lokasi yang menarik setiap penginap bujang

Cons:

tiada

2026-06-01 • via Nuitee
L
Liong • solo_traveller • my
7
2026-05-26 • via Nuitee
S
Syazani • couple • sg
7
2026-05-23 • via Nuitee
R
Roziah • solo_traveller • my
6
Pros:

Easy and early check in

Cons:

No parking and have to tolerate with restaurant downstairs which doing booking parking lot by putting chairs/polistrine box.

2026-05-04 • via Nuitee
K
King Sing • solo_traveller • my
8
2026-05-03 • via Nuitee
N
Nityarasan • solo_traveller • my
1
2026-04-26 • via Nuitee
V
V • solo_traveller • sg
8
2026-04-22 • via Nuitee
L
lim • couple • sg
7
2026-03-08 • via Nuitee
V
Vincent • couple • my
2
2026-03-08 • via Nuitee
L
Liang Kee • couple • my
5
酒店附近难没有停车位，晚上白天都被霸位了
Pros:

床睡了非常舒服

Cons:

酒店前面的停车非常困难，酒店没有向市议会申请预订公共车位。都是被附加的按摩院或是cafe 霸去车位了。晚上回到酒店还要看看看守霸位停车的人的脸色。

2026-03-03 • via Nuitee