Heye Youth Hostel - Xian Bell Tower

Hotels
8.8 (111 reviews)
No. 28 Nanxin Street, Xincheng District , Xi'an , CN

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Children allowed

Facilities

Air conditioning
24-hour front desk
Room service
Business center
Heating
Terrace
Family rooms
Garden
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Spacious Rooms
Cons:
Cleanliness Issues
Room Maintenance

Categories

Cleanliness
7.91
Several mentions of cleanliness issues, including a dirty room and maintenance problems.
Service
9.38
Staff is consistently described as helpful and friendly.
Location
9.42
Excellent location mentioned multiple times, central and convenient.
Room Quality
8.37
Rooms are spacious and well-equipped, although some mentioned cleanliness issues.
Amenities
8.9
Good amenities like the gym and free washing machine noted positively.
Value for Money
8.86
Described as a good deal for the location and facilities available.
Food and Beverage
8.41
Breakfast and food options generally regarded positively, but some maintenance issues with facilities.
Overall Experience
9.18
Overall, most guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:20

Property Description

Convenient Location

  • 45km from Xi'an Nanlin International Airport
  • Close proximity to Xian Train Station and city area

Amenities Galore

  • Safe deposit boxes, Business Centre, and Meeting Room
  • Enjoy Internet Service, Laundry Service, and Tour Service
  • Relax with Sauna, Massage, and dine at our Chinese Restaurant

Modern Comfort

  • Opened since 2019 with 88 rooms

Book your stay at Heye Youth Hostel - Xian Bell Tower for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.8
Based on 111 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
P
Przemysław • solo_traveller • pl
10
Pros:

Pokój bardzo duży. Standard hotelowy za bardzo korzystną cenę

Cons:

Wszystko było super

2026-09-18 • via Nuitee
A
Antonio • extended_group • it
8
Pros:

Rapporto qualità prezzo super! Nulla da dire, buona posizione, ampia e spaziosa la camera, puliza discreta. Ma considerando il prezzo, non credo si potesse fare di meglio

Cons:

Pulizia della camera non eccellente, ma nulla di grave

2026-09-15 • via Nuitee
S
Samantha • family_with_children • br
9
Pros:

Boa localização, ganhamos upgrade para um quarto família amplo e confortável, banheiro era enorme e tinha até um pequeno espaço kids.

Cons:

O café da manhã opcional é servido em outro local, então poderia ter uma pequena cozinha para fazer/aquecer alimento.

2026-09-15 • via Nuitee
T
Tywy • solo_traveller • it
9
Che camera!
Pros:

Ci tornerei sicuramente. Staff troppo gentile e disponibile! Posizione perfetta per visitare xi'an, mezzi pubblici vicini, camera GIGANTE. Avrei trascorso qui più tempo. Lavanderia interna comodissima.
Ottimo prezzo e possibilità di fare colazione(non in loco, ma a due passi)

Cons:

Nulla

2026-09-14 • via Nuitee
L
Lonigro • solo_traveller • it
10
È un fantastico ostello della gioventù
Pros:

La struttura è molto ben organizzata, accogliente, le stanze sono molto belle e si possono chiudere i propri oggetti personali negli armadietti

2026-09-12 • via Nuitee
A
Ana Maria • solo_traveller • es
9
2026-09-10 • via Nuitee
R
Raffa • solo_traveller • it
8
Pros:

Vicinanza alla metro, al quartiere musulmano, che ti permette di visitare la città al meglio. Ci sono tanti negozi e ristoranti con un cibo

Cons:

La mappa di booking non rispecchia per niente la posizione indicata infatti ci siamo dovuti affidare all App cinese per trovarlo.la foto dell ingresso di booking non rispecchia per nulla la realtà

2026-09-08 • via Nuitee
C
Celentano • solo_traveller • it
9
2026-09-04 • via Nuitee
P
Paige • couple • gb
10
Pros:

Amazing! We were so shocked at how great it was for the price! They have free laundry services and the rooms are so big with huge windows. They even had gym equipment in the room.

Cons:

Nothing!

2026-09-03 • via Nuitee
E
Ece Ceren • solo_traveller • tr
9
Pros:

Thank you

Cons:

Merdivenleri

2026-09-03 • via Nuitee
M
martina • couple • au
10
2026-09-03 • via Nuitee
S
Stefan • solo_traveller • be
10
2026-09-02 • via Nuitee
S
Sanumida • solo_traveller • tr
8
Pros:

Great Hostel, nice facilities in the room, nice bed and comfy. Friendly staff , very welcoming very helpful . Just next door there's a little supermarket and a convenient store.
5 min walking distance to Bell Tower.. and many shops and food locations.
If I go next time to Xian I'll definitely consider this Hostel again.

Cons:

The laundry area could have been a bit more clean. I had to clean the washing machine inside a bit with some tissue paper before I put my clothes in . I even found a cigarette inside :( .

2026-09-01 • via Nuitee
E
Enrique • solo_traveller • es
10
Excelente. El sitio perfecto para quedarse en Xi’an
Pros:

La disponibilidad del personal, la amplitud, dotación y limpieza de la habitación, la calidad-precio. Tienen servicio de lavandería gratuito (usas las maquinas y tiendes tu), el barrio en el que está (con supermercado a la vuelta de la esquina, restaurantes, metro, bicicletas) y está en pleno centro, lo que te permite llegar a pie a todos los monumentos y barrios dentro de las murallas. Cuando vuelva a Xi’an volveré a quedarme aquí.

Cons:

Alguna toalla estaba raída. En todo caso estaban completamente limpias.

2026-08-24 • via Nuitee
R
Richard • couple • fr
7
2026-08-19 • via Nuitee
A
Ana Belen • couple • es
5
Pros:

La ubicacion es excelente. Y el personal amable.
Habia un mini gymnasio en la habitacion

Cons:

La limpieza no cumplia con los minimos. Puertas del baño rotas. El poco gel que habia en los baños estaba relleno con agua.
Las toallas eran trapos desilachados y alguno manchado

2026-08-19 • via Nuitee
M
MAUD • couple • fr
7
Pros:

Hotel correct avec des chambres spacieuses mais avzc des équipements un peu vétuste. L’emplacement est correct mais un peu éloigné du métro.

Cons:

Équipements un peu vétustes

2026-08-19 • via Nuitee
R
Robert • solo_traveller • gb
6
2026-08-16 • via Nuitee
N
NADEZHDA • solo_traveller • ru
1
Грязь и мусор
Pros:

Номер большой, все как на фото. Воду ставят каждый день. Шапочки для душа, расчестка,тапки, зубные щетки ложат каждый день. На этом все плюсы закончились.

Cons:

Очень грязно. За три дня проживания в номере ни разу не убирались. Заселились в грязный номер. Только постельное было поменено. Полотенца все рванные. Но постельное белоснежное. Хотя на пододеяльнике плесневелые пятна. Вся мебель грязная до ужаса, паутина в углах комнаты и в туалете. Полы вообще не подметают и не моют. Не понимаю, откуда такие положительные отзывы.Воняет канализацией из душевой кабинки просто невыносимо.Я закрывала сливные дыры пакетами и резиновыми тапками. Но все равно воняет. Мебель поломанная, в умывальнике просто сломанную переднею часть ящика вставили, когда заселились дочь стала мыть руки, она упала ей на ногу, пробила ногу. Это просто ужасный хостел .

2026-08-10 • via Nuitee
Y
Yair Serge • couple • de
9
Séjour agréable
2026-08-09 • via Nuitee