Heye Youth Hostel - Xian Bell Tower

Hotels
8.8 (93 reviews)
No. 28 Nanxin Street, Xincheng District , Xi'an , cn

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Children allowed
Pets allowed

Facilities

Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Friendly Staff
Great Location
Spacious Rooms
Cons:
Cleanliness Issues
Room Maintenance

Categories

Cleanliness
7.91
Several mentions of cleanliness issues, including a dirty room and maintenance problems.
Service
9.38
Staff is consistently described as helpful and friendly.
Location
9.42
Excellent location mentioned multiple times, central and convenient.
Room Quality
8.37
Rooms are spacious and well-equipped, although some mentioned cleanliness issues.
Amenities
8.9
Good amenities like the gym and free washing machine noted positively.
Value for Money
8.86
Described as a good deal for the location and facilities available.
Food and Beverage
8.41
Breakfast and food options generally regarded positively, but some maintenance issues with facilities.
Overall Experience
9.18
Overall, most guests had a positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:20

Property Description

Convenient Location

  • 45km from Xi'an Nanlin International Airport
  • Close proximity to Xian Train Station and city area

Amenities Galore

  • Safe deposit boxes, Business Centre, and Meeting Room
  • Enjoy Internet Service, Laundry Service, and Tour Service
  • Relax with Sauna, Massage, and dine at our Chinese Restaurant

Modern Comfort

  • Opened since 2019 with 88 rooms

Book your stay at Heye Youth Hostel - Xian Bell Tower for a memorable experience!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    No parking available.

Location

Guest Reviews

8.8
Based on 93 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 8.41
Overall Experience: 9.18
L
Lusetti • couple • it
10
La posizione era perfetta inoltre abbiamo avuto difficoltà a trovare la struttura ma l’host è stato super disponibile ad
Pros:

Posizione comodissima per il centro. Camera molto spaziosa e letto comodo

2026-05-25 • via Nuitee
C
carles • solo_traveller • mm
5
Millorale
Cons:

Pessim personal a la reciepcio

2026-05-22 • via Nuitee
C
Claudia • couple • de
7
Okay - mit ein paar Ecken und Kanten
Pros:

Gute Lage. Komfortable Zimmer.

Cons:

Niemand hat Englisch gesprochen. Unsere Zimmerkarte hat nicht funktioniert - war ein bisschen Drama. Aus irgendwelchen Gründen hat es im Bad permanent nach Zigarettenrauch gerochen. Handtücher waren total zerschlissen.

2026-05-20 • via Nuitee
A
Anneke • solo_traveller • nl
8
Aanrader!
Pros:

Ruime bedden en ruime kamers. Alle faciliteiten zitten in de kamer en daarnaast is het allemaal ook super schoon. Direct om de hoek zitten supermarkten en restaurantjes. De metro is een klein stukje lopen, maar dat is goed te doen!

Cons:

-

2026-05-20 • via Nuitee
G
Gonzalo • solo_traveller • cl
10
Pros:

Excellent room and well located.

2026-05-14 • via Nuitee
G
Giacomo • solo_traveller • be
8
2026-05-11 • via Nuitee
V
Vladimir • couple • by
10
Pros:

Прекрасное расположение в самом центре города. Просторный и комфортный номер с гардеробной и тренажером. Цена полностью соответствует качеству!

2026-04-17 • via Nuitee
A
Adam • extended_group • ie
8
2026-04-08 • via Nuitee
L
Laura • extended_group • be
7
2025-11-15 • via Nuitee
M
MARYNA • family_with_children • id
10
2025-11-11 • via Nuitee
J
janusz • solo_traveller • pl
9
excellent
Pros:

It was clean and tidy, the staff was helpful. There could be a kitchen area with a fridge and microwave. I remember my stay very well,

2025-11-10 • via Nuitee
G
Grischa • family_with_children • de
9
Pros:

Sehr freundliches und hilfsbereites Personal. Hat sehr gut zuzufügen beraten und bei derOrganisation der Anfahrten geholfen.

2025-11-05 • via Nuitee
A
Arbi • extended_group • ru
10
Pros:

Хороший отель. Очень понравился номер, было чисто, номер убирался, все принадлежности и вода предоставляются. Так же приятный и большой плюс - это бесплатная прачечная
Персонал хороший. Сначала заселили не в тот номер, что я выбрал в приложении, но сразу исправили ошибку и тысячу раз извинились. В последний день прибывания девушка на ресепшене даже помогла мне разменять деньги.
В плане соотношение цена-качество-расположение(отель расположен в самом центре, плюс удобно добираться на метро) наверное лучший вариант который можно найти в Сиане

Cons:

Не мог до конца закрыть окно, так как ручка была сломана

2025-11-03 • via Nuitee
R
Raquel • couple • es
10
2025-11-02 • via Nuitee
P
Pablo • extended_group • es
9
Estancia agradable
Pros:

Buena ubicación, buen desayuno y habitación amplia y con muchos detalles.

Cons:

Presión del agua de la ducha, habitaciones con falta de mantenimiento en algunos detalles, entrada al edificio un poco dejada.

2025-10-30 • via Nuitee
P
Pablo • solo_traveller • es
9
2025-10-30 • via Nuitee
M
Marie Jakobine • couple • dk
6
Pros:

The location, size of the room and the fresh water every day.

Cons:

The room was a bit ditry and had a strange smell

2025-10-27 • via Nuitee
R
Rubén • solo_traveller • ar
10
Uno de los mejores hostels que visité
Pros:

Las habitaciones son excelentes, totalmente equipadas. Lockers individuales con cerradura que se abre con la misma tarjeta de la puerta. Toilet y shower dentro de la habitación.

Cons:

Todo bien.

2025-10-26 • via Nuitee
H
Hugh • solo_traveller • gb
8
Good value. Good staff. And good location. Really good.
Pros:

Brilliantly central but loved the buzzing area for food and market stalls around the hostel. Was great to share a room and also meet others in the communal areas downstairs.

2025-10-25 • via Nuitee
M
Marigold • solo_traveller • ph
9
2025-10-21 • via Nuitee