Arenal Xilopalo

Hotels
8.9 (3577 reviews)
Calle 478 , Fortuna , CR

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Very helpful and friendly staff (assistance, upgrades, tours)
Excellent location and volcano views
Strong nature setting: birdwatching, gardens, wildlife
Spacious rooms with good views
Relaxation amenities (pool, hammocks, garden areas)
Breakfast noted as excellent by multiple guests
Cons:
Some rooms/hotel areas feel old and could use refurbishment
Breakfast quality/portions inconsistent for some guests
A few mentions of rooms needing upgrades
One report of an isolated poor service incident
At least one rate did not include breakfast

Categories

Cleanliness
9.3
Multiple guests note very clean and impeccably maintained rooms and public areas; overall cleanliness is praised.
Service
9.9
Staff repeatedly described as very kind, helpful and attentive (upgrades, assistance with car trouble, guided tours); one isolated report of being ignored, but overall service is a major strength.
Location
9.2
Excellent location — quiet yet close to town, with strong Arenal volcano views and easy walking access to attractions.
Room Quality
8.3
Rooms are frequently described as spacious with great views, but several guests note the property/bedrooms are somewhat old and could use upgrades or refurbishment.
Amenities
9
Strong nature-oriented amenities (gardens, birdwatching areas, pool, hammocks) and activity offerings; restaurant and relaxation areas are highlighted positively.
Value for Money
8
Mostly positive but mixed comments about price vs. what is offered (one guest explicitly expecting better given the price); value is slightly below other strengths.
Food and Beverage
8
Breakfast is described as excellent by some guests but criticized by others for small fruit portions or inconsistent satisfaction; overall F&B is good but variable.
Overall Experience
9.5
Guests frequently call the stay 'genial', 'exceptional' and 'highly recommended' — strong overall positive impressions driven by service, nature, views and atmosphere.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-22 06:08

Property Description

Luxurious Accommodation and Stunning Views

Exquisite Dining and Relaxation
The restaurant offers a variety of breakfast options to start your day right. Enjoy the serene garden, take a refreshing dip in the outdoor pool, or unwind in the shared lounge.

Convenient Amenities and Activities
Stay connected with free WiFi, keep your car safe with private parking, and indulge in modern comforts like air conditioning and a flat-screen TV. For adventure seekers, explore the nearby La Fortuna Waterfall or opt for cycling in the picturesque surroundings.

Experience luxury and comfort at Arenal Xilopalo. Book now for an unforgettable getaway.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.9
Based on 3577 reviews
Cleanliness: 9.3
Service: 9.9
Location: 9.2
Room Quality: 8.3
Amenities: 9
Value for Money: 8
Food and Beverage: 8
Overall Experience: 9.5
F
Felicia • couple • es
8
2026-09-18 • via Nuitee
P
Pablo • extended_group • es
9
2026-09-17 • via Nuitee
A
Andres • extended_group • cr
10
Hw estado en dos ocasiones y ha sido la ma mejor decisión; personal muy atento y amable; las personas de la limpieza son
Pros:

Me encanto

Cons:

Nada

2026-09-17 • via Nuitee
S
sofi barzilay • solo_traveller • th
9
2026-09-17 • via Nuitee
S
Susana • couple • cr
10
2026-09-16 • via Nuitee
R
RUTH FLORE • solo_traveller • fr
10
Un séjour de rêve
Pros:

J

Cons:

J'ai tout aimé dans cet hôtel,l'emplacement en plein milieu de la nature,les différents espèces d'animaux et d'oiseaux qu'on peut voir à l'hôtel.la vue du volcan arenal depuis le restaurant de l'hôtel. Les tours proposés et en particulier celui de Armando. Il est sympa et veut nous faire découvrir les merveilles de la faune sauvage. En somme c'est le plus bel endroit dans le quel j'ai séjourné au Costa Rica. Si vous êtes amoureux de la nature et vous souhaitez voir les oiseaux tel que les toucans et des oiseaux différents colorés tous les jours foncez sans attendre. Armando vous guidera pour la recherche des paresseux et autres animaux.

2026-09-16 • via Nuitee
J
Jafeth • family_with_children • cr
10
Personal Agradable y Habitaciones Equipadas
Pros:

Habitaciones amplias, personal fue muy agradable y hospitalario nos ayudaron en todo momento, cocina equipada con todo lo que necesitas

2026-09-16 • via Nuitee
G
Guillermo Antúnez • solo_traveller • es
10
Pros:

El lugar es verdaderamentr mágico. Vi más animales desayunando que en muchos tours. El personal es increíble. Muchas gracias a Armando, si puedes ve a ver a animales con él

Cons:

Que estuve poco tiempp

2026-09-16 • via Nuitee
U
Uwe • couple • de
8
Für La Fortuna ein sehr guter Standort!
Pros:

Die Unterkunft ist perfekt gelegen, bietet sehr viel Naturverbundenheit und ist weitläufig mit vielfältigen Möglichkeiten, etwas innerhalb und außerhalb der Anlage zu unternehmen oder andere Reisende zu treffen.

Cons:

Die Räume sind recht einfach und extrem hellhörig. Wer wirklich Ruhe zum Schlafen braucht, ist herausgefordert.

2026-09-15 • via Nuitee
T
Tamlin • family_with_children • pa
9
Muy bien
Pros:

El personal muy amable y el lugar era céntrico

Cons:

Las camas no eran muy cómodas para estar varias noches

2026-09-14 • via Nuitee
J
Josué • solo_traveller • cr
10
2026-09-14 • via Nuitee
S
sofi barzilay • solo_traveller • th
8
2026-09-14 • via Nuitee
M
María • family_with_children • cr
8
Pros:

La habitación era perfecta y hermosa

Cons:

Realmente solo llegamos a dormir, no aprovechamos las otras cosas

2026-09-14 • via Nuitee
J
Júlia • extended_group • es
9
Súper recomendable
Pros:

Nos dieron una habitación mejor a la que habitamos reservado sin ningún coste adicional, la habitación era enorme y muy cómoda.

Cons:

El agua de la piscina estaba muy muy fría y aunque hiciera calor no apetecía bañarse

2026-09-13 • via Nuitee
S
SSL • solo_traveller • es
8
Pros:

Instalaciones, ubicación y correcta relación calidad-precio para la zona. Buenas vistas al volcán, jardín y piscina

Cons:

Correcto sin más. Precio excesivo del desayuno

2026-09-13 • via Nuitee
M
Mark • solo_traveller • de
7
2026-09-12 • via Nuitee
D
Daniel • solo_traveller • gb
10
Great place, great view, animals, birds. Could not ask for more.
Pros:

Our stay here was memorable. The staff were helpful and kind. Trips and Services were convenient and reasonably priced making it easy to book with confidence. The hotel is conveniently situated on the edge of the forest making it a great place for animals and birds, wow. Our room was spacious with a great view of the forest.
Also convenient for town, and easy walk in minutes.
We had a great stay and would recommend the hotel for sure.

Cons:

Nothing really.
Some people might say the place is a bit dated. We would say character-full, quirky and charming.

2026-09-12 • via Nuitee
H
Héloïse • extended_group • fr
10
Parfait !!!
Pros:

Le meilleur hôtel qu’on ait fait au Costa Rica !!
On a pu voir plein d’oiseaux dont des toucans dans le jardin au bord de la piscine
Personnel adorable notamment le monsieur du petit déjeuner
Excellent petit déjeuner
Très bon restaurant le soir
Super tour avec Armando !!

Cons:

Rien

2026-09-11 • via Nuitee
A
Amrei • solo_traveller • de
10
Pros:

Wunderbarer Ort zum Entspannen am Ortsrand mit Regenwald drum herum. Wir konnten viele Vogelarten beobachten!
Sehr freundliches Personal.
Amando zeigte uns Abends um das hotel herum viele interessante Tiere im Dunkeln.
Vielen Dank !

Cons:

/

2026-09-11 • via Nuitee
D
Daniel Alejandro • solo_traveller • ar
10
Paraíso
Pros:

El estilo que tiene, la atención personalizada, José y Armando excelentes, la cantidad de animales que puede ver en el hotel , muy hermosa experiencia

Cons:

Un poco ruidosa

2026-09-11 • via Nuitee