Hotel Azul de la Plaza by Chat Noir

Hotels
8.8 (136 reviews)
Coronel Tablot 8-64 y Simon Bolivar Av. Solano , Cuenca , ec

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Family rooms
Garden
Pets allowed
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Pleasant atmosphere
Cons:
Cleanliness issues
Room size and amenities could improve

Categories

Cleanliness
6.91
There were complaints regarding the cleanliness, especially concerning the state of the sheets.
Service
9.88
Generally positive service experiences, with staff being friendly and helpful, despite one negative incident.
Location
9.92
The hotel location received praise for its convenience and pleasant surroundings.
Room Quality
7.87
Some rooms were criticized for their size and ventilation options; however, the overall atmosphere was described as pleasant.
Amenities
8.4
TV amenities could be improved, such as the lack of Smart TV options.
Value for Money
9.36
Most reviews suggest the hotel provides good value for the quality offered.
Food and Beverage
8.41
Breakfast options could be improved.
Overall Experience
9.68
Despite some issues, overall experiences were largely positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 02:10

Property Description

Convenient Location in Cuenca
Situated just 2.2 km from Pumapungo Museum, Hotel Azul de la Plaza offers a tranquil retreat with a garden, free parking, and a welcoming shared lounge.

Comfortable Accommodation
Guests can enjoy modern amenities in our 3-star hotel, including a 24-hour front desk, concierge service, and free WiFi throughout the property. The cozy rooms feature flat-screen TVs, private bathrooms, and some even boast balconies with city views.

Near Major Attractions
Explore Cuenca with ease as Hotel Azul de la Plaza is close to Tomebamba River, Modern Art Museum, and Cuenca New Cathedral. Don't miss out on the convenience of being just 3 km from Mariscal Lamar International Airport.

Book your stay at Hotel Azul de la Plaza for a memorable experience in Cuenca!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are allowed. No extra charges.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for US$25 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 136 reviews
Cleanliness: 6.91
Service: 9.88
Location: 9.92
Room Quality: 7.87
Amenities: 8.4
Value for Money: 9.36
Food and Beverage: 8.41
Overall Experience: 9.68
Y
Yasmin Malea • solo_traveller • nl
8
Prima plek
Pros:

Heel vriendelijk personeel.
Ontbijt was prima.
Mochten ons eten ook een keer in de avond opwarme, omdat de dag ervoor we enorm veel hadden gekregen van de Chinees.

Fijn bed.
Goeie locatie

Cons:

Niks

2026-07-25 • via Nuitee
C
Cárdenas Cedeño • couple • ec
1
PÉSIMA ATENCIÓN ! Actitudes inhumanas
Cons:

Me enfermé en mi estadía , solicité un té de favor a la habitación y mi desayuno y me indicaron que ya me avisaban , nunca me llamaron y al yo llamar a ver qué había pasado me dijeron que no se permitía subir alimentos a la habitación que era de sus políticas, por Dios es humanidad . Pésimo servicio ! No me imagino si algo grave me hubiera ocurrido allí …

2026-07-19 • via Nuitee
D
Dave • solo_traveller • gb
10
Great
Pros:

Lovely property, great location and friendly helpful staff. Free coffee too!

2026-07-18 • via Nuitee
J
Jose Luis • family_with_children • ec
10
Pros:

La limpieza y atención del personal

2026-07-17 • via Nuitee
M
Madeleine • couple • ec
10
2026-07-08 • via Nuitee
V
VERA • couple • ec
10
2026-07-07 • via Nuitee
J
Joselin Karen • couple • ec
8
2026-07-06 • via Nuitee
K
KAREN ALEXANDRA • extended_group • ec
10
2026-07-03 • via Nuitee
J
Jean • couple • ec
8
Pros:

Limpio, tranquilo

Cons:

Baño pequeño

2026-07-01 • via Nuitee
M
Melany Molina • solo_traveller • se
9
Pros:

La ubicación es genial en la plaza San Sebastián. Tienes restaurantes donde elegir y muy cerca del centro histórico de la ciudad. El personal ayudó en todo momento y nos sentimos seguras.

2026-06-27 • via Nuitee
M
Michael • solo_traveller • ec
9
Pleasant, I’d stay again.
Pros:

Great location, close to tranvia, restaurants, and old town. Pleasant staff and comfortable room with nice balcony overlooking the square.

Cons:

Not all the lights worked in my room. Blackout curtains more fully covering windows would be helpful, as there are fairly bright lights outside most of the night.

2026-06-27 • via Nuitee
E
Eralye • solo_traveller • co
10
Pros:

La atención: 100/10
Las instalaciones: 10/10

Cons:

Todo me gustó.

2026-06-24 • via Nuitee
R
Rebecca • couple • gb
5
Pros:

Good location, comfy bed and friendly staff.

Cons:

We paid extra for the room with a jacuzzi bath but it didn’t drain properly as the plug was broken. The breakfast was also very basic and there’s affordable alternatives nearby. TV didnt work in our room and the WiFi was slow.

2026-06-20 • via Nuitee
P
Pedro • solo_traveller • ec
10
2026-06-08 • via Nuitee
J
Juan Manuel • solo_traveller • co
7
2026-06-08 • via Nuitee
P
Pérez • solo_traveller • ec
10
Pros:

La habitación

Cons:

Todo fue perfecto

2026-06-07 • via Nuitee
F
Fernando • solo_traveller • ec
8
Pros:

La habitación

Cons:

El desayuno

2026-05-30 • via Nuitee
M
Maria Alejandra • solo_traveller • ar
8
Pros:

Ubicación

Cons:

-todol bien

2026-05-28 • via Nuitee
E
Elias Herrera • solo_traveller • mx
9
Un buen hotel
Pros:

La ubicación y el balcon que da buena vista de la habitación!

Cons:

Se escuchan ruidos de otras habitaciones vecinas y de la calle...

2026-05-23 • via Nuitee
E
Estefania • solo_traveller • ec
8
Más restaurante
Pros:

Todo bien

Cons:

No hay restaurante cerca

2026-05-23 • via Nuitee