Bella Rosa Hotel & Travel

Hotels
VBA Hospitality Group
9 (1982 reviews)
21 Cau Go , Hanoi , vn

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable stay
Good breakfast
Cons:
Noise from street
Small rooms
Humidity issues in rooms

Categories

Cleanliness
8.33
Generally clean but some reviews mention noise issues due to the location.
Service
9.8
Exceptional staff noted in multiple reviews.
Location
9.34
Primarily positive feedback for central and convenient location.
Room Quality
8.29
Some rooms are described as small and noisy, impacting comfort.
Amenities
8.32
Basic amenities are mentioned positively but could be improved.
Value for Money
9.28
Generally seen as good value for the location and service provided.
Food and Beverage
9.33
Breakfast and overall food quality received high praise.
Overall Experience
9.3
Overall pleasant stay with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:05

Property Description

Central Location in Hanoi's Old Quarter Area
Situated just a minute's walk from Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Bella Rosa Suite Hotel offers a prime location for exploring the vibrant city of Hanoi.

Comfortable and Well-Equipped Rooms
Each room at the hotel is designed with your comfort in mind, featuring amenities such as air conditioning, a flat-screen TV, minibar, and a safety deposit box. Unwind in the cozy seating area or enjoy a cup of tea while taking in views of the lake or city.

Convenient Services and Facilities
Benefit from the hotel's 24-hour front desk staff who are ready to assist with luggage storage, laundry services, and tour arrangements. Additionally, take advantage of the bike and car hire services to explore the city at your own pace.

Book your stay at Hanoi Bella Rosa Suite Hotel for a memorable experience in Hanoi's bustling Old Quarter.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 715,000 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1982 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
S
sophie-jane couple nz
10
Amazing
Pros:

Great place to stay definitely recommend, the staff are so accommodating and went above and beyond

Cons:

Very central location

2026-07-04 via Nuitee
T
Timothy solo_traveller th
7
Pros:

The staff were very helpful, especially Ann. The breakfast was excellent, with a wide choice available.

Cons:

The water in the shower was not very hot, but the water from the basin tap was !

2026-07-03 via Nuitee
Y
YI-MAO couple tw
10
2026-07-02 via Nuitee
M
Mark solo_traveller il
7
Pros:

Местоположение хорошее. Вид из балкона ок, и наличие самого балкона это плюс. Завтраки нормальные (правда надо идти в соседнее здание). Каждый день уборка и каждый день давали 2 бутылки воды. Удобный вход с умным замком, по коду.Телевизор показывал ЧМ по футболу.

Cons:

Жёсткий матрас, сейф не работал (он был заперт). Кондиционер дул прямо на кровать без возможности как то его направить в другую сторону. Здание старинное и номера уже убитые. Мало места.

2026-07-02 via Nuitee
V
Vasilii couple ru
10
Pros:

Отель в туристической зоне Старого Ханоя. Завтрак Шведский стол в соседнем филиале отеле (15 метров).

Cons:

Вид из окна в кирпичную стенку.

2026-06-29 via Nuitee
M
michele couple vn
10
Was a fast stay but absolutely pleasable. Good room for a good price and incredibly friendly and hel
2026-06-28 via Nuitee
S
Sylvester couple au
8
Great and enjoyed
Pros:

Close to all facilities

Cons:

Great location

2026-06-27 via Nuitee
P
Pablo solo_traveller es
7
Pros:

El personal es muy amable, dejamos las maletas allí para ir al crucero de Halong Bay y a la vuelta, nos dejaron darnos una ducha. El desayuno es buffet y estaba bien, quizás faltaría algo de dulce.

Cons:

Si te toca las habitaciones impares, la ventana da a la calle pero las impares no tienen ventana, da a una pared y no tiene ventilación. Por la noche no se podía descansar bien debido a que había ratas por el techo correteando, es muy desagradable por qué parece que las tienes dentro de la habitación.

2026-06-25 via Nuitee
I
IOANNIS GIANNAKOS solo_traveller gr
9
Pros:

Excellent location at the old quarter.

2026-06-24 via Nuitee
K
Karen couple ca
8
Nice modest hotel in old quarter
Pros:

The hotel experience was excellent due to the staff. Alice, Brian and Michael were so helpful. The location of the hotel was great. It's so close to Hoan Kiem Lake which was wonderful to walk around. We were at the hotel on weekend so the roads were closed around the Lake which make it even nicer to walk around. We even got to experience the weekend night market. The room had everything we needed.

Cons:

The noise. It was noisy on Saturday night from busy street but it couldn't be helped. It is a very busy area. The rest of the nights were fine.

2026-06-24 via Nuitee
A
Aze couple us
10
Everything you need to hanoi is near this place staff was super friendly
Pros:

Bed was comfortable its smack from everything you need street food shopping coffee’s

2026-06-24 via Nuitee
L
LEERE couple kr
8
위치 굿, 조식괜춘하게 잘먹음 좋은숙소임
Pros:

직원들이 매우 친절합니다 . 굿.
아침식사를 매일 7시에 가서 잘 챙겨먹었습니다. 밥-볶음국수 번갈아서 나오는것 같았는데 둘다 입에 맞게 잘 먹었고.
따로 주문해먹는 쌀국수, 계란요리들도 매일 만족스럽게 먹었습니다.

Cons:

예약할때 분명히 새벽1시에 도착한다고 하였고 메일도 주고 받았건만
도착하니 현관문이 잠겨있었고, 앞에서 20분정도 전화도 걸고, 노크고 계속하면서 기다렸는데.. 포기하고 노크나 하고있던 그순간에 현관 안에 야간 당직직원이 깊이자다가 깬것처럼 나와서 반갑게 체크인할수있었습니다.

숙소에서 조금 신냄새가 났지만 그것은 아무래도 옷장을 열고 생활했기 때문인것같습니다. 약간은 아쉬워서 씁니다.
선풍기에 먼지가 많이 쌓여있던것도 단점이라 적어둡니다. 이외에 나머지는 다 만족스러웠어요 엘리베이터도 있고,.

2026-06-21 via Nuitee
A
Adam solo_traveller au
10
Pros:

Great location and staff

2026-06-18 via Nuitee
C
Carla Regina solo_traveller mx
7
Pros:

La ubicación estaba genial ! Y el staff muy muy amable.

Cons:

Había una cucaracha en la habitación y tengo que decir que se ve mejor en fotos. Nosotros nos quedamos ahí por el rooftop Pero en realidad no estaba a nuestro alcance tan fácil, son como dos hoteles distintos. El desayuno está en otro edificio como a 3 casas. Supongo que viéndolo en retrospectiva obtienes lo que pagas, pero tal vez valga la pena pagar un poquito más

2026-06-18 via Nuitee
M
Marilyn solo_traveller au
9
Friendly staff. Very helpful. Good location.
Pros:

Great location

2026-06-17 via Nuitee
B
Bark solo_traveller dk
10
Pros:

Kunne være bwdre med en smart tv.

2026-06-17 via Nuitee
A
Andre solo_traveller ua
8
Pros:

A good hotel with attentive staff in good area.
The breakfasts were fantastic.

Cons:

The air conditioning was a bit noisy and the view from the window was poor.

2026-06-16 via Nuitee
K
Khalfan solo_traveller om
9
Pros:

نشكر موظفين الفندق على حسن التعامل وتقديم المساعده

2026-06-16 via Nuitee
C
C solo_traveller fr
10
2026-06-16 via Nuitee
B
baocv solo_traveller vn
9
2026-06-12 via Nuitee