Bella Rosa Hotel & Travel

Hotels
•
VBA Hospitality Group
9 (1997 reviews)
21 Cau Go , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Family rooms
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Exceptional staff
Great location
Comfortable stay
Good breakfast
Cons:
Noise from street
Small rooms
Humidity issues in rooms

Categories

Cleanliness
8.33
Generally clean but some reviews mention noise issues due to the location.
Service
9.8
Exceptional staff noted in multiple reviews.
Location
9.34
Primarily positive feedback for central and convenient location.
Room Quality
8.29
Some rooms are described as small and noisy, impacting comfort.
Amenities
8.32
Basic amenities are mentioned positively but could be improved.
Value for Money
9.28
Generally seen as good value for the location and service provided.
Food and Beverage
9.33
Breakfast and overall food quality received high praise.
Overall Experience
9.3
Overall pleasant stay with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 21:05

Property Description

Central Location in Hanoi's Old Quarter Area
Situated just a minute's walk from Thang Long Water Puppet Theater and Hoan Kiem Lake, Hanoi Bella Rosa Suite Hotel offers a prime location for exploring the vibrant city of Hanoi.

Comfortable and Well-Equipped Rooms
Each room at the hotel is designed with your comfort in mind, featuring amenities such as air conditioning, a flat-screen TV, minibar, and a safety deposit box. Unwind in the cozy seating area or enjoy a cup of tea while taking in views of the lake or city.

Convenient Services and Facilities
Benefit from the hotel's 24-hour front desk staff who are ready to assist with luggage storage, laundry services, and tour arrangements. Additionally, take advantage of the bike and car hire services to explore the city at your own pace.

Book your stay at Hanoi Bella Rosa Suite Hotel for a memorable experience in Hanoi's bustling Old Quarter.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 715,000 per person per night when using an existing bed.
    Children from 6 years old to 11 years old stay for VND 300,000 per person per night when using an available extra bed.
    People 12 years old and over stay for VND 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 1997 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 9.28
Food and Beverage: 9.33
Overall Experience: 9.3
D
Darkaoui • solo_traveller • ma
10
Pros:

C est un endroit très sympa et très propre le personnel est très sympa ravissants

2026-07-25 • via Nuitee
F
Fabien Leplus • solo_traveller • fr
9
Pros:

Hôtel très bien situé

Cons:

Un peu de bruit de la ville, mais ce n'est pas très problématique.

2026-07-23 • via Nuitee
R
Ruth • couple • au
10
2026-07-19 • via Nuitee
J
Jad Kheirallah • solo_traveller • fr
10
Pros:

Super close to all the action in the old quarter. You can walk till your dead.

Perfect spot

Cons:

The facility is bit old but super clean

2026-07-18 • via Nuitee
J
JEAN-PIERRE • family_with_children • fr
9
Pros:

Petit déjeuner sous forme d'un buffet à volonté

2026-07-17 • via Nuitee
F
Fabian • couple • au
10
2026-07-17 • via Nuitee
D
Daniela • couple • sk
10
2026-07-16 • via Nuitee
V
Vittoria • solo_traveller • at
10
Pros:

Alles super!! Personal und frühstück fabelhaft.

Cons:

Leider nur ein bisschen laut da es gegenüber der Hauptstraße liegt. Aber nicht so schlimm.

2026-07-12 • via Nuitee
I
Isabelle • solo_traveller • fr
8
Pros:

Petit hôtel très correct et très bien situé dans le vieux quartier et a proximité du lac Hoan Kiem ce qui permet de tout faire à pied.
Petit déjeuner très correct également mais a noter qu'il faut aller a l'hôtel voisin pour le prendre ce qui n'est pas expliqué sur booking.
Gentillesse et accueil exceptionnel du personnel aux petits soins pour les clients ...
Chambre spacieuse et très propre, bonne literie (ch 502)

Cons:

Baie vitrée de la chambre 502 qui donne sur un balcon lequel n'est pas pratiquable car il donne sur une colonne sèche d'évacuation incendie...
Une vague grille donnant sur les étages inférieurs = danger
Ce fut la seule mauvaise surprise de ces trois jours passés a Hanoï...

2026-07-11 • via Nuitee
C
Chaohui • couple • za
5
Pros:

Nothing I like

Cons:

The traffic is terrible, lots of road blocked. The room is old, the construction noise came even in a Saturday morning from 8am. But the staffs are really nice

2026-07-11 • via Nuitee
J
Jan Harm • couple • nl
10
Definitely recommend!
Pros:

Perfect location. Very helpful staff. Great breakfast! Definitely a recommend

Cons:

Nothing. Everything was OK!

2026-07-10 • via Nuitee
M
marijke • solo_traveller • be
10
Pros:

Een zeer vriendelijke onthaal door Ana.
Iedereen was zeer behulpzaam.
Grote kamer.

Cons:

Niets.

2026-07-08 • via Nuitee
C
Cathy • solo_traveller • au
10
Pros:

The staff are amazing !
Very friendly and helpful.

2026-07-08 • via Nuitee
M
Masoud Alaamri • solo_traveller • om
7
Pros:

الموظفين محترمين ويحبوا يخدموك
الإفطار جيد
الموقع جيد جدا

Cons:

لا يوجد عزل صوت يعني اللي يمر أو يتكلم في الممر تسمعه كله

2026-07-06 • via Nuitee
X
XI-YAN • couple • tw
10
Pros:

櫃檯服務人員非常親切，即使不會英文，用翻譯，他們也幫助我很多！非常感謝😍

2026-07-06 • via Nuitee
K
Kan • solo_traveller • fr
9
2026-07-06 • via Nuitee
H
HEARIN • solo_traveller • kr
9
아늑하고 청결한 호텔, 친절한 직원분들 덕분에 즐거웠던 3박 4일의 하노이 여행
Pros:

우선 하노이 올드 쿼터의 중심에 위치한 숙소라 도보로 호안 끼엠 호수까지 약 3분 정도 거리라 아주 가까워서 수시로 호수 주변 둘러보기 좋았어요. 그리고 하노이 전통 수상 인형극으로 유명한 탕롱 극장이 멀지 않은 곳에 있어서 공연 보기도 좋을 듯합니다. 주요 관광지들도 호텔에서 그랩으로 멀지 않은 곳에 있어서 어디든 가기 좋았습니다. 호텔의 건물은 조금 연식이 있는 것 같은데 호텔 내부는 매우 잘 관리되고 있는 느낌이었고, 방은 늘 청결했어요. 특별히 수질에 신경을 쓰는 편은 아니라 따로 샤워기 필터를 챙기지 않았는데 3박 4일을 묵는 동안 피부에 트러블이 나거나 머리가 푸석푸석해지는 일도 없었습니다. 따뜻한 물도 잘 나와요. 하지만 수질 부분은 개인 피부의 민감성에 따라 다를 수 있으니 혹시 샤워기 필터 챙겨오시는 분들은 잘 확인하세요! 그리고 직원분들도 정말 친절했고, 뭐든 도와주시려는 부분이 좋았습니다. Daisy라는 직원분은 제가 호텔에 머물기 전까지 부킹닷컴 메시지로 계속 신경 써주셨고, Alice라는 직원분은 호텔 체크인과 체크아웃 시간에 친절히 도와주셨어요. 호텔 직원분들 모두 영어를 잘하셔서 소통의 불편함도 없었습니다. 이름을 기억하는 분 외에도 다들 친절해서 편안하게 머물렀습니다. 여름휴가로 첫 베트남 여행이었는데 덕분에 좋은 시간 보내고 갑니다. 😊

Cons:

이 점은 하노이 올드 쿼터의 중심에 위치한 어느 숙박업소도 피할 수 없는 부분 같은데 아무래도 호텔을 나서면 거의 바로 차도가 있는 데다가 주변에 가게가 많다 보니 늦게까지 바깥 소음이 들려올 때가 있었어요. 하지만 호텔의 문제는 아니라서 어쩔 수 없는 부분입니다. 크게
불편한 부분은 아닌데 소음에 민감한 분들은 고려해 보세요.

2026-07-05 • via Nuitee
S
sophie-jane • couple • nz
10
Amazing
Pros:

Great place to stay definitely recommend, the staff are so accommodating and went above and beyond

Cons:

Very central location

2026-07-04 • via Nuitee
T
Timothy • solo_traveller • th
7
Pros:

The staff were very helpful, especially Ann. The breakfast was excellent, with a wide choice available.

Cons:

The water in the shower was not very hot, but the water from the basin tap was !

2026-07-03 • via Nuitee
Y
YI-MAO • couple • tw
10
2026-07-02 • via Nuitee