Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (1007 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , ZA

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Restaurant
Heating
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.7
Based on 1007 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
L
Lara • couple • es
7
Lugar céntrico en Hermanus
Pros:

Lugar céntrico para ir andando, desayuno correcto. Apartamento muy grande de dos plantas, cama muy cómoda.

Cons:

Que está integrado en un centro comercial.

2026-09-19 • via Nuitee
A
Abu Waleed 99 • solo_traveller • sa
8
Pros:

الموقع ممتاز وكذلك نظافة الشقق والافطار جيد

2026-09-17 • via Nuitee
R
Ruben • family_with_children • uy
8
2026-09-16 • via Nuitee
I
Ian • extended_group • za
7
Pros:

Good location. We parked the car and walked to the waterfront etc.

Cons:

The beds in the 2nd and 3rd bedrooms were most uncomfortable and it felt like sleeping on a board!!!!
The main bedroom bed had a deep hollow on one side.

2026-09-15 • via Nuitee
A
Ashley Tombs • solo_traveller • zw
9
2026-09-15 • via Nuitee
S
STEVEN • couple • za
7
Cons:

There was no way of locking our front door from the inside. Not even a little chain, or a bolt. Consequently, every little sound during the night made us wonder if someone had entered our unit…

2026-09-13 • via Nuitee
S
Sonja • family_with_children • at
5
2026-09-12 • via Nuitee
K
Kevin John • family_with_children • za
6
Average
Cons:

No hot water after one person has a shower and a cockroach in room

2026-09-09 • via Nuitee
I
Ingrid • solo_traveller • at
6
Cons:

Rezeption war in Ordnung. Personal beim Frühstück hat zu schnell abgeräumt. Waren mit Essen noch nicht fertig. Hat sehr lange für die Zusatzsachen gebraucht. Kaffee, Omlette usw.

2026-09-09 • via Nuitee
M
michele • family_with_children • it
7
2026-09-08 • via Nuitee
L
Lauren • family_with_children • fr
6
Pros:

Propre et grand.

Cons:

L'hotel est dans un centre commercial. La chambre avait vu sur le parking. Très glauque, pas du tout mentionnée dans le profil de l'hotel.
Petit dej très très moyen.
L'appartement est un duplex. Non mentionné et très peu pratique avec des jeunes enfants.

2026-09-07 • via Nuitee
G
Gerald • family_with_children • za
10
2026-08-28 • via Nuitee
E
Emma • solo_traveller • es
10
Ballenas en hermanus
Pros:

Habitación enorme con todas las comodidades.desayuno super completo y personal muy atento

Cons:

Estar en un centro comercial en la.primera planta...

2026-08-27 • via Nuitee
J
Javier • extended_group • es
10
Pros:

Todo genial apartamentos espacios y ubicación perfecta

2026-08-25 • via Nuitee
E
Eoghan • family_with_children • br
8
Good apartment
Pros:

Large apartment. Convenient to be in shopping centre

Cons:

Room a little dated. There are nicer locations in hermanus. Access to hotel is dark after shopping centre closes (early)

2026-08-23 • via Nuitee
A
Andrea • solo_traveller • it
8
2026-08-22 • via Nuitee
I
IZASKUN • family_with_children • es
8
2026-08-22 • via Nuitee
J
Jodi • family_with_children • il
9
Great location, good service!
Pros:

Spacious apartment, very clean, comfy beds. The location is very convenient, with shops below and walking distance to the main attractions.

Cons:

There was only enough hot water for 3 people to shower.

2026-08-20 • via Nuitee
E
Etiene • extended_group • br
10
Local privilegiado, seguro , próximo do centro comercial e praia
Pros:

Boa localização e ambiente agradável e amplo

Cons:

Tudo estava ótimo

2026-08-20 • via Nuitee
F
Francesco • family_with_children • it
8
Pros:

Camere ampie

Cons:

Colazione da rivedere, più ricca

2026-08-19 • via Nuitee