Whale Coast All-Suite-Hotel - DCC Hotel Group

Hotels
8.7 (770 reviews)
Corner of Lord Roberts and Royal Roads , Hermanus , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Slow WiFi
Some issues with room amenities

Categories

Cleanliness
8.4
Most reviews highlight cleanliness, though some mention issues like urine smell in one instance.
Service
9.06
Numerous reviews praised the staff for their friendliness and helpfulness.
Location
9.1
Repeatedly described as stunning and convenient.
Room Quality
8.55
Generally spacious, although some mentioned lacking amenities like air conditioning.
Amenities
8.58
Good amenities, but some reviews mentioned issues with slow WiFi.
Value for Money
8.54
Overall considered good value, though some critiques on noise and furniture quality.
Food and Beverage
8.59
No specific food and beverage comments, typical quality expected for this tier.
Overall Experience
8.76
Mostly positive experiences reported, with high satisfaction from guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:15

Property Description

Luxurious Apartments with Full Hotel Services

Elegant Design and Fully-Equipped Kitchens

Convenient Location for Exploring Hermanus

Book now to experience luxury and convenience at Whale Coast All-Suite-Hotel - DCC Hotel Group.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 770 reviews
Cleanliness: 8.4
Service: 9.06
Location: 9.1
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.59
Overall Experience: 8.76
S
Sara-lee • solo_traveller • gb
10
2026-05-23 • via Nuitee
B
Brian • couple • au
10
2026-05-22 • via Nuitee
W
Waseela langry • solo_traveller • za
10
When reality exceeds expectations
Pros:

Location and proximity to the Waterfront.
The staff were fantastic and always accommodating.

Cons:

N/a

2026-05-22 • via Nuitee
N
Naidoo • family_with_children • za
9
Pros:

Excellent location, walking distance to the waterfront area with a Checkers open until 8 at night.
The apartment was clean and felt homely

Cons:

We did find that the dishwasher could have been in a better condition. But overall great stay.

2026-05-21 • via Nuitee
K
Karan • family_with_children • in
8
2026-05-21 • via Nuitee
L
LoreneVW • solo_traveller • be
9
2026-05-21 • via Nuitee
M
MUKESH • couple • za
9
Pros:

Close to all the attractions

2026-05-20 • via Nuitee
H
Henry • solo_traveller • de
10
2026-05-20 • via Nuitee
L
Loren • solo_traveller • us
8
Best location in town
Pros:

Location is perfect for seeing the town and hitting the restaurants.

Cons:

We had no heat and it wasn't fixed when we called it in. Later in the evening they offered a move to another room but it wasn't worth our effort since we were leaving the next morning. The provided a wonderful free breakfast and coffee.

2026-05-20 • via Nuitee
H
Hayley • couple • ca
10
2026-05-19 • via Nuitee
M
Milo • couple • nl
6
Prima locatie, goed voor doorreis maar weinig charme of sfeer
Pros:

Faciliteiten waren goed, prima keuken, ruime kamers, goeie ligging!

Cons:

Kaal en weinig sfeer, in een winkelcentrum,

2026-05-19 • via Nuitee
E
Estelle • couple • gb
9
2026-05-19 • via Nuitee
N
Noeleen • family_with_children • za
10
Ideal location, value for money
Pros:

Spacious and modern apartment in an ideal location. Few minutes walk to the cliff pathway and very conveniently located above a shopping centre. Lovely view of the mountains from the apartment. Staff were very friendly and accomodating. Would book again.

Cons:

The lounge set is a bit old and I recommend replacing with a more confortable lounge set.

2026-05-18 • via Nuitee
A
Alistair • couple • gb
10
Very nice hotel , great location, great value for money . Spacious and clean , very comfortable with helpful staff , wou
Pros:

Great hotel , had distant views of the sea and the mountains , above a nice shopping centre which was very useful .
Large lovely clean duplex with 2 great bedrooms en suite and very comfortable beds .
Staff very helpful and friendly , free underground safe parking .
Breakfast was very good indeed .

Cons:

Unusual circumstances during our stay as we arrived in a bad storm and power was off which was not ideal at all .
However the owners and staff did everything they could to help , they gave us portable lights and warmed the meal we had bought up for us .
The only caveat is it would have been helpful if they had messaged to warn us about the power .

2026-05-17 • via Nuitee
S
STEVEN • solo_traveller • za
10
We’ll be back - soon !
Pros:

Excellent location. Spotlessly clean

Cons:

No 2-pin plug sockets in apartment (but at reception they loaned us an adapter)

2026-05-17 • via Nuitee
S
Schmidtke • solo_traveller • de
8
Pros:

Conveniently close to the Hermanus Waterfront, great comfortable rooms, excellent buffet breakfast. Really good all-round service . . .

Cons:

Nothing comes to mind . . .

2026-05-17 • via Nuitee
P
Patrick • family_with_children • re
8
2026-05-17 • via Nuitee
S
Srivani • family_with_children • za
10
2026-05-16 • via Nuitee
B
Bertha • solo_traveller • na
9
Pros:

Great location, friendly staff.

2026-05-15 • via Nuitee
P
Patrick • couple • za
9
Very good value for money
2026-05-14 • via Nuitee