Kingston Hotel 10 - Bukit Jalil

Hotels
7.3 (486 reviews)
8th KM, Kuala Lumpur-Seremban Expy, Sungai Besi, 43300 Seri Kembangan , Serdang , my

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Facilities

Non-smoking throughout
Free wired internet
Internet access

Review Highlights

Pros:
Great staff hospitality
Comfortable beds
Cons:
No breakfast included
Parking access issues

Categories

Cleanliness
7.01
Multiple reviews mention cleanliness positively, though some concerns about maintenance were noted.
Service
7.98
Reception staff received compliments, but there were frustrations with language barriers and poor service on some accounts.
Location
7.02
Convenient access to transport, but the area is described as noisy and challenging to navigate on foot.
Room Quality
6.97
Rooms are generally comfortable, but there are mentions of issues like poor lighting and slow toilet flush.
Amenities
6
Limited amenities noted, such as missing items like a refrigerator and hot water in some rooms.
Value for Money
7.96
Described as a good budget option with many positive notes about overall experience.
Food and Beverage
8.01
Positive reviews mentioned the quality of breakfast, though it was also noted that it was not included.
Overall Experience
7.48
Overall reviews reflect a mix of satisfaction and issues, balancing a decent experience for the price.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-03 02:19

Property Description

Modern and Convenient Accommodation
Indulge in comfort at Kingston Hotel 10 - Seri Kembangan. Enjoy complimentary WiFi and a non-smoking environment.

Nearby Attractions
Explore popular destinations such as Mid Valley Megamall and Axiata Arena located just a short distance away.

Easy Access to Airport
Conveniently situated 25 km from Sultan Abdul Aziz Shah Airport, travel hassle-free to and from the hotel.

Book now to experience a delightful stay at Kingston Hotel 10 - Seri Kembangan.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

7.3
Based on 486 reviews
Cleanliness: 7.01
Service: 7.98
Location: 7.02
Room Quality: 6.97
Amenities: 6
Value for Money: 7.96
Food and Beverage: 8.01
Overall Experience: 7.48
N
Nita • solo_traveller • id
4
Pros:

The receptionist is open 24 hours.
I chose to stay here for this reason.

Cons:

At first glance, the room seemed acceptable. However, the problems started almost immediately.

When I was about to take a shower, I realized there were no towels in the room. Since there was no room phone available, I tried contacting reception via WhatsApp and by phone, but received no response. I eventually had to go downstairs and request towels in person. There was no apology for the inconvenience, and my WhatsApp message was only answered afterward, entirely in capital letters.

When housekeeping finally delivered the towel, there was no greeting or acknowledgment. I thanked the staff member, but received no response. Only one towel was provided, and it was extremely thin and of poor quality.

The cleanliness was also disappointing. When I first lifted the toilet seat lid, I noticed visible urine splashes from a previous guest that had not been cleaned. This was unhygienic and made me question the property’s cleaning standards.

To make matters worse, the location was not particularly convenient and was not within easy walking distance of most attractions or services.

Overall, the stay was disappointing due to poor cleanliness, lack of attention to basic guest amenities, unresponsive staff, and unprofessional service. I would not choose to stay here again.

2026-06-05 • via Nuitee
D
Diane Ernie • couple • my
8
2026-06-05 • via Nuitee
F
farhana • couple • my
10
Pros:

the room was spacious, the receptionist saim was a good staff and friendly too , it was tidy and pretty

2026-06-03 • via Nuitee
M
Mohamad • solo_traveller • my
10
2026-06-02 • via Nuitee
MOHAMED HAFFIZ JAAFAR • family_with_children • my
7
Pros:

bilik luas dan selesa, parking luas tp kene bayaran

Cons:

bilik tiada tingkap

2026-06-02 • via Nuitee
M
Mazlan • solo_traveller • my
4
2026-06-01 • via Nuitee
M
Mohamad • solo_traveller • my
10
Good
Pros:

Facilities

Cons:

Nothing

2026-05-31 • via Nuitee
Z
Zainal • couple • my
8
Around 15 minutes to reach IMU technology park campus. Worth for a short working trip. The cheapest room provided feel v
2026-05-28 • via Nuitee
M
Mohamad Amirul • solo_traveller • my
10
Awesome stay. I enjoy it especially when i got a massive discount during a promo duration.
Pros:

I like the service given by the staff there. The room is very clean and i got promo which the room i booked was spacious for 1 person at an affordable price.

Cons:

The promo is not everyday.

2026-05-27 • via Nuitee
R
Rusli B Saari • solo_traveller • my
9
Pros:

Ok

2026-05-25 • via Nuitee
U
Ulfa Naqiza • couple • my
8
2026-05-24 • via Nuitee
A
Adilah • couple • my
7
2026-05-24 • via Nuitee
C
CHAUDHRY • couple • my
10
Pros:

Thanks Mr Saim

2026-05-23 • via Nuitee
C
CHAUDHRY • extended_group • my
10
Pros:

Mr Saim in reception very helpful

2026-05-23 • via Nuitee
C
CHAUDHRY • couple • my
10
Pros:

Nice to stay. Mr Saim amazing personality.

2026-05-23 • via Nuitee
R
Rusli B Saari • solo_traveller • my
8
Pros:

Ok

2026-05-22 • via Nuitee
N
Ngumoha • solo_traveller • ng
8
2026-05-21 • via Nuitee
P
Pei Chin • solo_traveller • my
9
2026-05-20 • via Nuitee
P
Pei Chin • solo_traveller • my
9
2026-05-20 • via Nuitee
R
RAPHAEL • solo_traveller • my
10
Overall great experience
Pros:

Service toptier

Cons:

No windows

2026-05-17 • via Nuitee