Children allowed

Facilities

Guest education on local ecosystems and culture
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Poor breakfast quality
Cleanliness issues

Categories

Cleanliness
7.48
Some cleanliness issues mentioned, such as outdated facilities and difficulties with the bathroom.
Service
8.95
Generally positive feedback on staff being helpful and friendly.
Location
8.99
Multiple reviews praise the excellent location of the hotel.
Room Quality
7.94
Rooms noted for being spacious but with temperature control issues.
Amenities
6.97
Lack of basic amenities mentioned, such as no water or minibar.
Value for Money
8.43
Good value highlighted in various reviews, particularly concerning location and staff.
Food and Beverage
6.48
Concerns about the quality and variety of breakfast offered.
Overall Experience
7.95
Overall experience was mixed, with good aspects overshadowed by certain issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 06:45

Property Description

Luxurious Accommodations
Hotel Downtown offers comfortable and elegantly appointed rooms and suites with high-speed internet, soundproofed windows, and premium TV channels for a relaxing stay.

Gourmet Dining Experience
Enjoy a delicious buffet or a la carte breakfast at the restaurant, where guests receive a discount on the main menu. Indulge in a variety of dishes paired with Bulgarian and imported wines, perfect for any occasion from small parties to wedding receptions.

Exclusive Amenities
Relax at the lobby bar with a remarkable collection of single malt whiskies, cognacs, and cigars. Sip on exotic cocktails, drinks, and enjoy pastries in a cozy setting, creating a memorable experience during your stay.

Experience luxury and convenience at Hotel Downtown - TOP location in the heart of Sofia city. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs BGN 19.56 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 7 years old and over stay for BGN 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 1107 reviews
Cleanliness: 7.48
Service: 8.95
Location: 8.99
Room Quality: 7.94
Amenities: 6.97
Value for Money: 8.43
Food and Beverage: 6.48
Overall Experience: 7.95
M
Molly Marina • solo_traveller • dk
7
2026-05-30 • via Nuitee
C
Costarikas • extended_group • gr
10
2026-05-30 • via Nuitee
J
JeanGS84 • solo_traveller • fr
9
2026-05-30 • via Nuitee
G
Georgi • solo_traveller • bg
9
2026-05-29 • via Nuitee
V
Vasilios • extended_group • gr
10
Pros:

Comfortable, quiet and central. When renovated a little it will be great. It has what it takes to become just that.

2026-05-27 • via Nuitee
S
Silviagrau • solo_traveller • es
8
Pros:

La ubicacion

Cons:

Poca variedad en el desayuno, no había leche caliente

2026-05-26 • via Nuitee
K
Kevin T. Mason • couple • us
9
2026-05-26 • via Nuitee
I
Inna • solo_traveller • il
7
Pros:

הסוויטה היתה מרווחת מאוד ונוחה. חדר אמבטיה גדול ונוח
מיקום טוב
צ'ק אין מהיר

Cons:

הכרית והמצעים היו לחים ממש ובמסדרון של הקומה היה ריח מאוד לא נעים.

2026-05-25 • via Nuitee
J
Josef • couple • cz
5
Pros:

Hotel byl pohodlný, pokoj velký, kdyby snídaně nebyla studená, tak byla i dostačující a ocenil jsem jako milovník sladkého nachystané palačinky.

Cons:

Vše bylo hrozně slyšet z vedlejších pokojů, snídaně byly věčně studené, chyběly i jedno ráno talíře, takže nebylo na co si snídani nandat. Obsluha byla vždy značně unavená...

2026-05-25 • via Nuitee
T
Teodora • solo_traveller • bg
10
2026-05-24 • via Nuitee
G
Geoffrey • couple • gb
6
We had to go down to reception five times to change our room key card so as to enter our room
Pros:

Breakfast was very basic, coffee machine wasn’t working properly

Cons:

The restaurant that they advertise was not open for what ever reason.

2026-05-24 • via Nuitee
O
Ondrej • solo_traveller • sk
8
2026-05-20 • via Nuitee
T
TrayanT • solo_traveller • bg
10
Pros:

Nothing to dislike

Cons:

-------

2026-05-20 • via Nuitee
C
Christopher • solo_traveller • gb
7
Pros:

Price

Cons:

Brakfast

2026-05-19 • via Nuitee
Y
Yuliya • solo_traveller • ua
10
Pros:

Nice hotel next to downtown.

Cons:

Nil

2026-05-19 • via Nuitee
G
Galina • solo_traveller • bg
10
2026-05-17 • via Nuitee
M
Marin • solo_traveller • bg
9
2026-05-16 • via Nuitee
V
Viorel • family_with_children • ro
9
2026-05-15 • via Nuitee
C
Cansu • couple • fr
3
Pros:

Très vieux

2026-05-15 • via Nuitee
M
Marko • couple • ee
9
Fine hotel, friendly staff, good breakfast
Pros:

Its just fine standard hotel

2026-05-14 • via Nuitee