Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2325 reviews)
Obala 33 , Portorož , si

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22/06/2026 - 05/07/2026.

Swimming pools with thermomineral water will be closed from 06/07/2026 - 14/08/2026.
Sauna park will be closed from 06/07/2026- 14/08/2026.Swimming pool: Closed from Mon, Jul 6, 2026 until Fri, Aug 14, 2026
Swimming pool: Closed from Sun, Jan 10, 2027 until Wed, Jun 30, 2027
Sauna is closed from 2026-08-14 until 2026-07-06
Sauna is closed from 2027-06-30 until 2027-01-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 2325 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
K
Kovács solo_traveller hu
9
Pros:

A strand közelsége. Kedves, segítőkész személyzet. Nagy szoba és erkély. Kelő svédasztalos választék.

2026-08-08 via Nuitee
B
Benjamin solo_traveller hu
10
Pros:

Közel van a tengerpart, finomak az ételek. A szoba kényelmes, nagy erkély van hozzá és tiszta volt. A személyzet extrán kedves és segítőkész.

Cons:

A lift az katasztrófa. Lassú és kevés egy ekkora szállodához. Reggeli és vacsora idő alatt gyakran percekig kellett rá várni

2026-08-08 via Nuitee
B
boris couple rs
10
2026-08-08 via Nuitee
G
Gyarmati couple hu
10
2026-08-07 via Nuitee
G
Gregor solo_traveller si
10
Pros:

Super

Cons:

Dtopnice do plaže ampak ok

2026-08-07 via Nuitee
M
Mónika solo_traveller hu
10
2026-08-07 via Nuitee
Z
Zoltán family_with_children hu
7
Pros:

Parkoló távolsága, kevés az 1 lift

2026-08-07 via Nuitee
K
Katharina solo_traveller at
7
Pros:

sehr freundliches Personal

2026-08-06 via Nuitee
T
Tibor solo_traveller hu
8
2026-08-06 via Nuitee
D
Damir family_with_children si
10
2026-08-06 via Nuitee
I
Ivanka couple si
3
Kljub vsemu so bile lepe počitnice na Slovenski obali.
Pros:

Razgled.

Cons:

Za hotel, ki se predstavlja kot kolesarski hotel, bi pričakovala vsaj urejen prostor za kratkotrajno razkladanje prtljage in koles, če že ni parkirišča in ne smeš nikjer ustavljat. Kolesarnica je bila v redu, le prvi dan je bila polna, prostor za pranje in sušenje koles pa po informacijah osebja ne deluje že približno eno leto, čeprav so na hotelu napisi za smer, kjer se lahko čistijo kolesa.

Ob prijavi sva prejela le ključe in nekaj reklamnega materiala. Nisva prejela osnovnih informacij o zajtrku, plaži, brisačah in drugih storitvah hotela. Receptorka je bila prijazna, vendar ni poznala vseh odgovorov na najina vprašanja.

Pohvalila pa bi uslužbenca, ki nama je prijazno pomagal s prtljago in jo dostavil do sobe.

Od vseh receptork, je samo ena pozdravila, če si prišel mimo. Za tak hotel 4* in ceno bi pričakovala tudi brezplačno parkirišče, kopalne brisače in več prijaznosti od osebja in napotkov, sploh, če si tam prvič.

2026-08-06 via Nuitee
S
Szakonyi couple hu
7
Pros:

Az ágy kényelmes, a tisztaság rendben. A reggeli finom, bőséges, de egyhangú.

Cons:

A vacsora választék nem egy 4* -os szállodához méltó. Pipere termék bekészítés nem kielégítő, hiányos. Kapu zárás este 10-kor, utána másik szállodán keresztül lehet csak bejutni a szállásra.

2026-08-06 via Nuitee
E
Erlacher solo_traveller at
8
Pros:

Alles

Cons:

Extra Parkgebühr für Parkgebühr

2026-08-05 via Nuitee
O
Orsolya couple hu
10
2026-08-05 via Nuitee
D
Dmitriy couple de
10
Pros:

War alles super. Besonders Frühstück.

2026-08-05 via Nuitee
G
Georg family_with_children at
10
Sehr entspannt und sehr schön.
Pros:

Das Personal hat meine Zimmerwünsche (tausch) sehr gut umgesetzt. Ich bin sehr zufrieden.

2026-08-04 via Nuitee
D
Daniel solo_traveller at
7
2026-08-04 via Nuitee
B
benucci solo_traveller it
8
2026-08-04 via Nuitee
J
JuanP1974 couple es
4
Pros:

Solo se medio salva el desayuno porque tenían más o menos de todo aunque no demasiado bueno

Cons:

Nos cambiaron de hotel a otro de su cadena, no nos dieron parking para poder dejar el coche. El restaurante donde se daba el desayuno con mala o nula estracción del aire por lo que la ropa olía mal al salir. Pobre desayuno en cuanto a variedad

2026-08-04 via Nuitee
L
Louise solo_traveller no
8
2026-08-03 via Nuitee