Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2256 reviews)
Obala 33 , Portorož , si

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22/06/2026 - 05/07/2026.

Swimming pools with thermomineral water will be closed from 06/07/2026 - 14/08/2026.
Sauna park will be closed from 06/07/2026- 14/08/2026.Swimming pool: Closed from Mon, Jul 6, 2026 until Fri, Aug 14, 2026
Swimming pool: Closed from Sun, Jan 10, 2027 until Wed, Jun 30, 2027
Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026
Sauna is closed from 2026-08-14 until 2026-07-06
Sauna is closed from 2027-06-30 until 2027-01-10
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2256 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
Z
Zoltán • solo_traveller • hu
10
2026-06-20 • via Nuitee
D
Daniele • family_with_children • it
9
2026-06-19 • via Nuitee
N
Nora • solo_traveller • at
6
2026-06-16 • via Nuitee
I
Ingo • solo_traveller • at
4
Pros:

Der Strand

Cons:

Stiegen stiegen um das hotel zu erreichen

2026-06-16 • via Nuitee
M
Mr. Hiller • solo_traveller • si
10
2026-06-12 • via Nuitee
A
Alfons • solo_traveller • de
8
2026-06-10 • via Nuitee
H
Hildegund • couple • at
8
Hatten schönes Wetter war erholsam
Pros:

Hat gepasst fahren gerne her

Cons:

Der Parkplatz ist sehr teuer geworden

2026-06-09 • via Nuitee
R
Roman • couple • si
10
2026-06-09 • via Nuitee
U
Ulrike • extended_group • at
8
Zimmer komfortabel, Lage: 2. Reihe, insgesamt gut!
Pros:

Große, saubere Zimmer, nicht ganz modern, aber komfortabel.

Cons:

Es sind mehrere Hotels aneinandergebaut, die Wege innerhalb der Gebäude zu Ausgang und Speisesaal oder Parkplatz sind etwas verwirrend.

2026-06-08 • via Nuitee
P
Petra • solo_traveller • si
9
2026-06-07 • via Nuitee
D
Damjan • solo_traveller • at
9
2026-06-06 • via Nuitee
N
Nikola • family_with_children • hr
8
Gute Lage
Pros:

Lage ist top.
Thermenpoolanlage ist großzügig.
Zimmer war sauber und wirkte nicht abgenutzt.
Personal ist sehr zuvorkommend.

Cons:

Essensauswahl beim Morgen- und Abendbuffet wirkte "gespart".

2026-06-02 • via Nuitee
T
Tessari • couple • si
8
Zelo lepo, še pridemo!
Pros:

Zajterk in večerja sta bila zelo okusna in raznolika. Tudi osebje v kuhinji je bolo zelo prijazno in strokovno!

Cons:

Žal v sobi ni deloval TV. In tudi po posredovanju serviserja ni bila napaka odpravljena!

2026-06-01 • via Nuitee
V
Valentini • couple • it
8
Buon soggiorno
Pros:

Buon servizio camera

Cons:

Buono piscine grandi spaziosi

2026-05-31 • via Nuitee
H
Heinz • solo_traveller • at
8
Alles gut, gerne wieder
Pros:

Super Frühstück. Super Personal.

Cons:

Der Fahrrad Abstellraum sollte größer sein und etwas mehr Steckdosen zum Aufladen der Fahrradakkus.

2026-05-30 • via Nuitee
P
Patrick • solo_traveller • it
6
2026-05-26 • via Nuitee
R
Robert • solo_traveller • si
10
2026-05-25 • via Nuitee
T
Teodora • couple • hr
10
2026-05-24 • via Nuitee
O
Olivera • couple • it
10
Perfetto
Pros:

Spa

Cons:

Non so

2026-05-24 • via Nuitee
V
Valvasori • solo_traveller • it
10
2026-05-23 • via Nuitee