Hotel Neptun - Terme & Wellness LifeClass

Hotels
8.4 (2180 reviews)
Obala 33 , Portorož , si

listing image 1
Show all photos
Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Lift / Elevator
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
Uncomfortable beds
Poor service at the spa

Categories

Cleanliness
7.6
The carpet was worn and dirty, affecting cleanliness.
Service
9.1
Overall positive reviews; staff was friendly and helpful.
Location
9.1
Great location facing the harbor.
Room Quality
8.1
Spacious rooms with great views, but some issues with amenities.
Amenities
8.1
Good pool facilities; overall needed improvements.
Value for Money
8.6
Reasonable value given the location and amenities.
Food and Beverage
8.1
Good variety at breakfast; some feedback on preferences.
Overall Experience
8.5
Generally a positive stay but with some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 12:08

Property Description

Luxurious Accommodation
Hotel Neptun offers spacious rooms with balconies and free WiFi, providing a comfortable and relaxing stay for guests.

Gourmet Dining Experience
Indulge in a variety of delicious meals and warm drinks at the hotel's restaurant, ensuring a delightful culinary experience throughout your stay.

Wellness and Entertainment
Enjoy a wide range of wellness services at the spa centre, including mud and thermo-mineral water treatments. Additionally, access to swimming pools with seawater, fitness centre, and two prestigious casinos are included, promising a rejuvenating and entertaining getaway.

Experience the epitome of luxury and relaxation at Hotel Neptun. Book now for an unforgettable stay!

Important information:

Private outdoor parking is available at a surcharge of 10 EUR per day, (15 EUR per day 01.MAY - 30.SEP)
Secured garage parking is available at a surcharge of 20 EUR per day.
Please note that both parking options are subject to availability and not possible to book in advance.
Swimming pools with heated sea water – Sea Spa will be closed from 22.06. - 05.07.2026.Swimming pool: Closed from Mon, Jun 22, 2026 until Sun, Jul 5, 2026

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 8 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.4
Based on 2180 reviews
Cleanliness: 7.6
Service: 9.1
Location: 9.1
Room Quality: 8.1
Amenities: 8.1
Value for Money: 8.6
Food and Beverage: 8.1
Overall Experience: 8.5
V
Valvasori • solo_traveller • it
10
2026-05-23 • via Nuitee
A
Aivar • couple • ee
5
All in all, a place worth visiting, really beautiful nature, good restaurants.
Pros:

The hotel is located near the sea but the view of the sea is a bit limited due to other buildings. The place is really nice and there are enough good restaurants. I give the area a rating of 10+ points.

Cons:

The hotel room's toilet ventilation was inadequate or non-existent. When arriving at the hotel, it was difficult to find the building and parking area because the GPS was giving incorrect directions.The breakfast was really one-sided. The selection was limited and the same food every morning, so it would be nice to have a change if it was a longer trip. We were by car and wanted to go for a drive. We had to ask the reception separately to open the parking area barrier wouldn't open otherwise and it also lacked a speaker to talk to when we wanted to drive out.

2026-05-22 • via Nuitee
A
Aleš • couple • si
9
Cons:

V ceno bivanja bi lahko bila vkljucena savna

2026-05-20 • via Nuitee
D
Dejan • solo_traveller • rs
7
2026-05-18 • via Nuitee
M
Maša • solo_traveller • si
10
2026-05-18 • via Nuitee
A
Andreja • couple • si
10
2026-05-17 • via Nuitee
C
Claudia • solo_traveller • it
9
2026-05-15 • via Nuitee
I
Ilse • couple • at
6
Portoroz gesehen, kommen werden wir nicht mehr.
Pros:

Frühstück und Abendessen im Rahmen der Halbpension waren sehr gut, das Personal im Restaurantbereich war sehr zuvorkommend und freundlich.

Cons:

Die Damen an der Rezeption könnten etwas freundlicher sein, meine Kreditkarte funktionierte nicht gleich beim ersten Mal, was noch an der Karte sondern am Gerät Vorort lag. Aber ich hatte das Gefühl als müsste ich mich dafür entschuldigen und rechtfertigen.

2026-05-14 • via Nuitee
R
RICCARDO • solo_traveller • it
8
Pros:

Colazione e cena ottime.Piscina termale super.

Cons:

Materasso un pò scomodo

2026-05-14 • via Nuitee
V
Vilma • solo_traveller • si
10
2026-05-13 • via Nuitee
I
Igor • couple • it
10
2026-05-12 • via Nuitee
C
Cornelia • couple • at
8
2026-05-12 • via Nuitee
A
Aldin • solo_traveller • si
7
2026-05-12 • via Nuitee
W
Walter Ludwig • solo_traveller • at
9
2026-05-12 • via Nuitee
Z
Zdenko • family_with_children • sk
1
Never ever more
2026-05-11 • via Nuitee
O
Olivera • extended_group • rs
10
2026-05-11 • via Nuitee
M
Maria • solo_traveller • at
9
Pros:

.

Cons:

.

2026-05-11 • via Nuitee
J
Jens • solo_traveller • de
9
Pros:

Super Hotelanlage

2026-05-11 • via Nuitee
Z
Zvonko • couple • si
6
2026-05-10 • via Nuitee
M
Maria Rosaria • couple • it
9
Rilassante
Pros:

Accoglienza

2026-05-09 • via Nuitee