The Rudloe Near Bath - Marco Pierre White

​I have never been so disappointed in a hotel stay. To be blunt, the entire property is in a state of disrepair and is in desperate need of a complete refurbishment.

​The building housing our room was absolutely disgusting; it was plagued by a foul smell, filthy stained carpets, and—most disturbingly—an active bug infestation throughout the area. To make matters worse, the bed in our room was broken, and I was horrified to find blood on the sheets.

​The dining experience was equally abysmal. During dinner, my steak was served overcooked, and when I sent it back, it arrived completely raw. I ended up eating a bowl of chips while my partner finished her meal alone. The sides were just as bad: the red cabbage was clearly microwaved (hot on top, freezing cold at the bottom), and the "side" of peas was simply a bowl of unseasoned, frozen peas. It is genuinely shocking that this establishment operates under the Marco Pierre White name; the quality was unacceptable.

​Breakfast was no better. We were completely ignored by staff, and we discovered that if you want a cooked breakfast, you are hit with an extra charge; otherwise, you are limited to cereal or crumpets.

​When I went to reception in the morning to voice these serious complaints, the staff member was rude, unattentive, and—rather than dealing with my issues—attempted to take payment from my account right in front of me.

​I have an ongoing formal complaint regarding this stay, but I felt it was necessary to warn others. Do not stay here

Finding it, no sign

There is no signature at the entrance. The grounds could be improved with cut paths without losing the wildness. Lack of storage for clothes and luggage in the bedroom. Some more modestly priced wines in the restaurant.

You can’t arrive before 3. The reception room lacks warmth and welcome.

The decor is very eclectic. But you should remove the Chairman Mao pictures, , he is responsible for the deaths of 40-50 million.

All the animal mounts are disgusting.

Bathroom:
Husband says a shaver/toothbrush socket would be welcomed.
Wife (me) says some lighting at the handbasin mirror would be welcomed.

the bedroom wasnot practical , for example no where to hang clothes , no tea making facilities in the room. we booked lunch and dinner to find that the menu was the same with very limited options for pescatarian/ vegetarian which may partner is

The WiFi signal has always been extremely weak in the Coach House and this has not changed across the multiple times I have stayed here unfortunately.

A shame breakfast isn’t served before 8am.
On this occasion, sadly I had to leave at 07:30am missing breakfast.

Only one hand towel so issues drying hair
Only air to room was French doors so they had to be open all night
Wine list is exceptional but high end but paid corkage to bring my own excellent wine

The property didn't live up to its potential. The gardens were in dire neglect and what could have been amazing was hugely disappointing. The place needs some money invested in it. Sadly the staff seemed to echo that neglect and seemed disinterested. Every opportunity to cut costs or ask for supplementary income was evident. A great place that feels like it needs a new and enthusiastic owner wanting it to return to its more glorious past.

Having to leave.