MR Express (ex Hotel Neruda Express)

Hotels
8.6 (4353 reviews)
Vecinal, 40 , Santiago , cl

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Business center
Heating
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Clean Room
Cons:
Limited Breakfast Variety
Small Room Size

Categories

Cleanliness
8.59
Guests frequently noted the hotel was clean and well-organized.
Service
9.06
The staff was described as friendly, helpful, and attentive throughout various reviews.
Location
9.1
Many guests highlighted the excellent location near metro stations and attractions.
Room Quality
8.05
Several reviews point out that rooms were comfortable, but some issues with room size and amenities were mentioned.
Amenities
8.58
Amenities such as free parking and a well-reviewed breakfast were appreciated.
Value for Money
8.54
Many reviewers felt the hotel provided good value, particularly considering its location.
Food and Beverage
8.09
The breakfast was mostly praised, although some mentioned a desire for more variety.
Overall Experience
8.76
Overall, guests enjoyed their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:44

Property Description

Modern Accommodation in Santiago's El Golf Area
Located in Santiago's El Golf area, MR Express (ex Hotel Neruda Express) offers comfortable 3-star accommodation with essential amenities. The rooms feature a modern décor with air conditioning, heating, a safety deposit box, and a telephone line. Guests can enjoy cable TV, a minibar, Wi-Fi, and breakfast - all complimentary.

Convenient Facilities for a Relaxing Stay
The hotel provides convenient facilities such as laundry service, a computer room with internet access, and a 24-hour front desk for any assistance needed.

Explore Nearby Attractions
Conveniently situated just 1 block from Apoquindo Avenue and 3 blocks from El Golf Subway, guests can easily explore the vibrant surroundings. Don't miss the opportunity to visit Los Leones Golf Club, located only 7 blocks away.

Book your stay at MR Express for a delightful experience in Santiago!

Important information:

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Parking height is 6.4 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 4353 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.76
C
Cesar • couple • cl
7
2026-08-22 • via Nuitee
R
Roberto Anderson • family_with_children • br
8
Boa
Pros:

Conforto dos quartos

Cons:

De nada

2026-08-20 • via Nuitee
F
Fernanda • extended_group • br
9
Excelente localização
Pros:

O hotel é ótimo, pertinho de tudo. Fomos ao costanera, ao MUT, tudo andando sem problemas. As camas são ótimas e tem secado, o que para nós, mulheres, ajuda muito.

Cons:

nada

2026-08-20 • via Nuitee
S
Silvana • family_with_children • br
7
Um hotel muito bem localizado e conforto ok
Pros:

O café da manhã é bom. Mas não espere muitas opções. E principalmente: É praticamente a mesma coisa todos os dias! Se ficar uma semana, terá praticamente sempre as mesmas opções. Fica enjoativo, ja que não é um buffet grande e variado.
Ponto positivo para o kit de café da manhã que montam para os dias que a gente sai de madrugada. É generoso e gostoso.

Cons:

Falta de variedade no café da manhã.

2026-08-19 • via Nuitee
D
Demian • solo_traveller • br
8
Boa experiência
Pros:

Localização excelente

Cons:

Elevador lento

2026-08-18 • via Nuitee
S
simone • family_with_children • br
10
2026-08-18 • via Nuitee
A
Ana Carolina • solo_traveller • br
10
Pros:

Da localização, café da manhã e dos funcionários prestativos

2026-08-17 • via Nuitee
R
Ronaldo • family_with_children • br
8
Ótima localização, quarto novo
Pros:

Acomodação recém renovada,

Cons:

Elevadores velhos, falta aquecimento central / calefaçao no quarto

2026-08-17 • via Nuitee
R
Riquelle Dayse • extended_group • br
10
2026-08-16 • via Nuitee
I
Ivy • couple • br
8
Pros:

Localização boa; cama confortável; café da manhã gostoso, entregam kit desaiuno quando temos passeios muito cedo

Cons:

Percebemos que as roupas de cama não eram trocadas todos os dias

2026-08-16 • via Nuitee
P
Piazza • solo_traveller • uy
10
Pros:

La ubicación es genial.
Las habitaciones super comodas y el baño muy limpio.
Tienen un desayuno armado por si te vas antes de la hora del desayuno, muy bueno!

Cons:

.

2026-08-16 • via Nuitee
L
Liliane • solo_traveller • br
10
Foi excelente fui com minha filha recomendo
Pros:

Quartos limpos funcionária educados localização excelente bairro super seguro

2026-08-15 • via Nuitee
L
Laura Victória • couple • br
10
Pros:

Localização excelente, não deixem de conhecer o mut! Café da manhã ótimo também!

Cons:

O box do banheiro é muito pequeno.

2026-08-15 • via Nuitee
D
Déborah • couple • br
10
2026-08-15 • via Nuitee
W
Welton • family_with_children • br
10
2026-08-14 • via Nuitee
G
Gabriel • couple • br
10
2026-08-12 • via Nuitee
S
Simone • couple • br
9
2026-08-12 • via Nuitee
R
Roberto • family_with_children • br
9
Muito boa localização e funcionários atenciosos
Pros:

Localização

Cons:

As janelas não seguram o ruido externo, porém não foi um grande problema

2026-08-12 • via Nuitee
S
suarez • family_with_children • br
9
Hotel ótimo custo benefício, próximo ao MUT
Pros:

Localização boa, fomos à pé ao MUT e ao shopping tranquilamente. Café da manhã bom. Prepara lanche para vc levar no passeio, caso saia muito cedo.

2026-08-12 • via Nuitee
M
Mauricio • extended_group • br
8
2026-08-11 • via Nuitee