MR Express (ex Hotel Neruda Express)

Hotels
8.6 (4121 reviews)
Vecinal, 40 , Santiago , cl

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent Location
Friendly Staff
Clean Room
Cons:
Limited Breakfast Variety
Small Room Size

Categories

Cleanliness
8.59
Guests frequently noted the hotel was clean and well-organized.
Service
9.06
The staff was described as friendly, helpful, and attentive throughout various reviews.
Location
9.1
Many guests highlighted the excellent location near metro stations and attractions.
Room Quality
8.05
Several reviews point out that rooms were comfortable, but some issues with room size and amenities were mentioned.
Amenities
8.58
Amenities such as free parking and a well-reviewed breakfast were appreciated.
Value for Money
8.54
Many reviewers felt the hotel provided good value, particularly considering its location.
Food and Beverage
8.09
The breakfast was mostly praised, although some mentioned a desire for more variety.
Overall Experience
8.76
Overall, guests enjoyed their stay, despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:44

Property Description

Modern Accommodation in Santiago's El Golf Area
Located in Santiago's El Golf area, MR Express (ex Hotel Neruda Express) offers comfortable 3-star accommodation with essential amenities. The rooms feature a modern décor with air conditioning, heating, a safety deposit box, and a telephone line. Guests can enjoy cable TV, a minibar, Wi-Fi, and breakfast - all complimentary.

Convenient Facilities for a Relaxing Stay
The hotel provides convenient facilities such as laundry service, a computer room with internet access, and a 24-hour front desk for any assistance needed.

Explore Nearby Attractions
Conveniently situated just 1 block from Apoquindo Avenue and 3 blocks from El Golf Subway, guests can easily explore the vibrant surroundings. Don't miss the opportunity to visit Los Leones Golf Club, located only 7 blocks away.

Book your stay at MR Express for a delightful experience in Santiago!

Important information:

Please note this property pre-authorizes credit cards left on guarantee, this is not a charge/deposit but only a hold or also known as a preauthorization. The credit card entity may reflect it as such (charge/deposit). In the event of a cancellation without penalty, the pre-authorization will be released in accordance with the procedures established by the credit card issuing entity. If the reservation is effective, the pre-authorization will be released also in accordance with the procedures established by the credit card issuing entity.

Parking height is 6.4 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 17 years old stay for US$50 per person per night when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.6
Based on 4121 reviews
Cleanliness: 8.59
Service: 9.06
Location: 9.1
Room Quality: 8.05
Amenities: 8.58
Value for Money: 8.54
Food and Beverage: 8.09
Overall Experience: 8.76
A
Alzira Sandra • extended_group • br
10
Tudo maravilhoso
Pros:

Gostamos de tudo

Cons:

Gostamos de tudo

2026-05-30 • via Nuitee
R
Rodrigo • couple • cl
7
2026-05-30 • via Nuitee
C
Catalina • couple • cl
8
Pros:

Habitacion, desayuno, disponibilidad de estacionamiento. Cercanía de metro y centro comercial.

Cons:

Cortinas de habitación, aire acondicionado muy antiguo no calentaba rapido la habitación.

2026-05-28 • via Nuitee
G
Geraldine Alvarez Gago • couple • ar
10
Excelente Hotel precio- calidad.
Pros:

Ya había ido al hotel hace dos años y decidimos volver. Esta muy bien ubicado, cerca del Sky costanera, subtes y restos. El personal muy amable, llegamos super temprano y nos guardaron las maletas hasta hacer el check in, lo mismo el día que nos fuimos. El desayuno muy completo y rico. La habitación era amplia, cómodo, la ducha excelente. Sin duda volvería.

Cons:

Nada.

2026-05-27 • via Nuitee
F
Flavia C • couple • br
9
voltariamos a nos hospedar!
Pros:

o café da manha atendeu as expectativas, como nao consumimos farináceos, tinha opções que nos atendeu perfeitamente. Ótima localização, perto da sky costaneira e tobalaba, e trem na estação tobalaba. Ficariamos de novo!!! Cama confortavel, ambiente limpo, banho gostoso! Para nós, perfeito.

2026-05-27 • via Nuitee
B
Beatriz • solo_traveller • cl
5
Pros:

Buena ubicación.

Cons:

Instalaciones y artículos eléctricos.

2026-05-27 • via Nuitee
J
João Paulo • couple • br
8
Excelente localização!
Pros:

O ponto forte é a localização. Muito perto do MUT e do Costanera Center. Outro diferencial, é a possibilidade de reservar o kit de café da manhã pra viagem, pois a saída para muitos passeios acontece antes do horário previsto para o início do café da manhã!

Cons:

Do tamanho do box do chuveiro! Bem apertado!

2026-05-26 • via Nuitee
R
Renato • couple • br
10
Excelente estadia, voltaria!
Pros:

Equipe prestativa, hotel muito bom, café da manhã ótimo, localização incrível, superou expectativas. Necessitava sair mais cedo alguns dias para passeios e disponibilizaram uma sacola com alguns lanches, recomendo a todos da plataforma.

2026-05-26 • via Nuitee
R
rosana • extended_group • cl
7
Bien ubicado, las habitaciones un poco descuidadas ,
Pros:

La ubicación

Cons:

La atención de la recepción

2026-05-26 • via Nuitee
G
Gabriela dos Santos • couple • br
10
Pros:

Perfeito melhor hotel

Cons:

Muito

2026-05-25 • via Nuitee
E
Elisabet • solo_traveller • ar
10
Pros:

La atención del personal

Cons:

La calefaccion era de un aire acondicionado antiguo restaurado y hacia ruido. Y elmpiso de la habitación no estaba limpio

2026-05-25 • via Nuitee
R
Ricardo • extended_group • br
10
Excelente. Recomendo!!!
Pros:

Localização e custo-benefício, excelentes.
Café da manhã muito bom.
Chuveiro e camas, excelentes.

Cons:

No banheiro, faltava uma parte do box blindex e, consequentemente, o chão molhava. Mas este detalhe não atrapalhou a minha viagem.

2026-05-24 • via Nuitee
A
Andrea ley • couple • br
9
Super voltaria
Pros:

Localização perfeita

Cons:

Cafe da manhã bom, mas poderia variar , fiquei 7 dias e sempre as mesmas opções

2026-05-23 • via Nuitee
R
Rodrigo • family_with_children • cl
10
2026-05-23 • via Nuitee
R
Rodrigo • solo_traveller • cl
10
2026-05-23 • via Nuitee
T
Tellez • solo_traveller • cl
10
Pros:

Todo

2026-05-21 • via Nuitee
M
Miguel • solo_traveller • cl
10
Pros:

Lo limpio, ordenado y la buena ubicacion.

Cons:

El estacionamiento limitado

2026-05-21 • via Nuitee
B
Beatrice • solo_traveller • it
9
Sicuro ed accogliente
Pros:

Personale disponibilissimo, struttura in posizione strategica per muoversi nella città ed estremamente sicura. Non ho potuto usufruire della colazione a buffet, ripartendo la mattina presto, ma i ragazzi sono stati estremamente gentili e mi hanno preparato un pacchetto da portare via con me al check out.

2026-05-20 • via Nuitee
L
Lucia • couple • ar
8
2026-05-19 • via Nuitee
K
Ketty • family_with_children • cl
10
Pros:

Buen desayuno y camas cómodas

2026-05-19 • via Nuitee