JEN Kunming Hotel - Shangri-La Group

Hotels
•
Shangri-La Hotels and Resorts
8.6 (61 reviews)
No. 88 Dongfeng East Road, Kunming, Yunnan, 650051 , Kunming , CN
86-871-63639999

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Facilities

Meeting rooms
Fitness facilities
Electric car charging station
Books
Health club
Free WiFi
24-hour front desk
Luggage storage
Steam room
Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast variety
Good location
Well-maintained facilities
Cons:
Limited dining options
Not all staff speak English

Categories

Cleanliness
8.49
Clean and well-maintained.
Service
8.96
Staffs are very helpful, especially the front desk and concierge.
Location
9
Excellent location next to metro line 3; very close to the ancient city center and other attractions.
Room Quality
7.95
The rooms are on the smaller end but very comfortable.
Amenities
8.48
Gym is huge and offers a lot of variety.
Value for Money
8.44
Great value for price.
Food and Beverage
8.99
One of the best breakfasts we had in Yunnan - a lot of variety for everyone.
Overall Experience
8.46
Overall a very positive experience, well worth a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:48

Property Description

Recreational Amenities: Unwind at the health club, indoor pool, and steam room during your stay.

Delicious Dining: Indulge in a satisfying meal at the hotel's restaurant or enjoy daily buffet breakfasts.

Convenient Features: Benefit from complimentary wired and wireless internet, valet parking, and 24-hour front desk services.

Book your stay now at JEN Kunming Hotel - Shangri-La Group to experience luxury and comfort in Kunming.

Important information:

  • Pool access available from 6:00 AM to 10:30 PM.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.

Check-in and check-out hours:

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

8.6
Based on 61 reviews
Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.46
K
Kirsten • couple • sg
6
2026-06-20 • via Nuitee
A
Adrian • couple • sg
8
Thoroughly enjoyed my stay.
Pros:

It’s super convenient with a train station right at the door step.

Cons:

It’s good.

2026-06-20 • via Nuitee
Y
Yin sze • extended_group • sg
9
2026-06-14 • via Nuitee
D
Dara • couple • au
10
Pros:

Great facilities and we really loved the big gym!

2026-06-11 • via Nuitee
M
Muhammad • couple • bd
10
2026-06-09 • via Nuitee
Z
Zefanja • couple • nl
10
Fantastisch
Pros:

Ruime kamer, prima douche, goede straal. Lekker schoon. Heerlijk ontbijt, ruime keuze. Mooi hotel. Perfecte gym, heel fijn voor mensen die het belangrijk vinden om door te trainen tijdens vakantie. Volwaardige gym. Goede uitvalslokatie.

Cons:

Niets aan te merken

2026-06-04 • via Nuitee
S
sundeep • solo_traveller • hk
7
Good for short stays in Kunming.
Pros:

It’s a business property from Shangri La, rooms are basic, but nice and clean. Good location.

Cons:

I mean it’s business hotel, so priced accordingly .

2026-05-28 • via Nuitee
J
Jean-Claude et Mariko • solo_traveller • fr
6
2026-05-22 • via Nuitee
R
Roy • couple • th
9
Pros:

Location services and room

Cons:

Staff at the Reception should speak more English. There was only 1 person could speak English well.

2026-05-15 • via Nuitee
P
Pemika • family_with_children • th
9
Pros:

We had a nice stay with a great breakfast and a really well-equipped gym and pool. The room was beautiful, just a little smaller than it looked in the photos.

Cons:

Check-in took longer than expected when we are only one who checkin, though the staff was lovely. On the downside, the bathroom is very small

2026-05-11 • via Nuitee
A
Alban • family_with_children • sg
8
2026-05-01 • via Nuitee
J
Jenny • extended_group • my
8
Relax and chill
Pros:

Great breakfast

Cons:

Nope

2026-04-27 • via Nuitee
C
Chee Meng • couple • sg
9
Comfortable and convenient for a short stay in the city.
Pros:

Good location as it’s just next to a metro train station.

Cons:

Nothing particular.

2026-04-25 • via Nuitee
H
Hing • extended_group • us
7
2026-04-21 • via Nuitee
Y
Yuet • solo_traveller • gb
10
Pros:

The staff at the hotel were attentive and friendly. We left our passports and valuables in the safe after we checked out, the staff handled the situation very professionally and reassured us that they have 3 staff s 'present to open the safe and had filmed the whole process, they even counted the money in the safe and noted down to make sure none was missing.
The gym facilities are also very nice and clean.
Highly recommend this hotel.

Cons:

The breakfast was a little bit disappointing as the quality of the food was only average.

2026-04-19 • via Nuitee
J
jack • couple • sg
5
2026-04-19 • via Nuitee
L
Lily • couple • sg
10
Good Location Near Metro Station
Pros:

Good location with the metro station right next to the hotel, a convenience store and various eateries nearby. Room has a hot/cold water dispenser which is extremely convenient. Staff are helpful and friendly too!

Cons:

Nothing

2026-04-15 • via Nuitee
P
Pascal • solo_traveller • hk
8
Pros:

Rooms and service were as expected, the gym is huge and very well equipped, the swimming pool is great.

Cons:

Nothing

2026-04-11 • via Nuitee
S
Savas • couple • th
9
Happy stay
Pros:

Comfortable and very clean room. Good variety and plentiful breakfast. Staff are helpful despite limitation on English communication. Location is fairly central.

Cons:

None

2026-04-10 • via Nuitee
A
Akos • couple • hu
10
Wonderful luxurious hotel in the heart of the city
Pros:

Great location at the city center, not far from the old town and green park location. Fantastic breakfast, very spacious and clean rooms! I’d be happy to return any time!

2026-04-07 • via Nuitee