JEN Kunming by Shangri-La

Hotels
•
Shangri-La Group
No. 88 Dongfeng East Road, Panlong District , Kunming , CN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent breakfast variety
Good location
Well-maintained facilities
Cons:
Limited dining options
Not all staff speak English

Categories

Cleanliness
8.49
Clean and well-maintained.
Service
8.96
Staffs are very helpful, especially the front desk and concierge.
Location
9
Excellent location next to metro line 3; very close to the ancient city center and other attractions.
Room Quality
7.95
The rooms are on the smaller end but very comfortable.
Amenities
8.48
Gym is huge and offers a lot of variety.
Value for Money
8.44
Great value for price.
Food and Beverage
8.99
One of the best breakfasts we had in Yunnan - a lot of variety for everyone.
Overall Experience
8.46
Overall a very positive experience, well worth a return visit.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 08:48

Property Description

Prime Location with Modern Amenities
Luxurious Facilities for Guests
Delicious Dining Options Available

Book your stay today at JEN Kunming by Shangri-La for an unforgettable experience.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

Cleanliness: 8.49
Service: 8.96
Location: 9
Room Quality: 7.95
Amenities: 8.48
Value for Money: 8.44
Food and Beverage: 8.99
Overall Experience: 8.46
C
Chaiyong • couple • th
8
good facility/ but no charm from the team
Pros:

good facility / good room / good breakfast

Cons:

the staff are not keen to speak English, which i expect it’s normal to get it from Shangri-La related hotel.

2026-08-25 • via Nuitee
S
singh • couple • th
9
Pros:

Great fitness room

Cons:

reception staffs should have better English proficiency

2026-08-23 • via Nuitee
M
María • couple • es
8
Pros:

El hotel está impecable y muy nuevo. Las habitaciones son muy grandes.

Cons:

Lo que menos me gustó fue la ubicación. No está muy céntrico pero tienes una parada del metro justo debajo del hotel.

2026-08-19 • via Nuitee
J
Jennifer • extended_group • sg
9
2026-08-10 • via Nuitee
J
Jennifer • extended_group • sg
9
My family and I enjoyed our stay and will definitely choose it again.
Pros:

Location, within reasonable walking distance to shopping areas. Room is spacious and comfortable. Staff is helpful

Cons:

Nothing in particular

2026-08-10 • via Nuitee
L
Louis • solo_traveller • fr
9
Pros:

Le confort et la modernité de la chambre. Petit déjeuner varié et de qualité. Équipements au top.

Cons:

Légèrement excentré du centre ville piéton mais très facilement accessible par métro.

2026-08-04 • via Nuitee
L
LOO • extended_group • sg
8
Pros:

Concierge on duty was very helpful and attentive.

2026-07-22 • via Nuitee
D
Darien Ng • family_with_children • my
10
Pros:

Gym & facilities

2026-07-20 • via Nuitee
P
PUI PUN • solo_traveller • ap
8
2026-07-07 • via Nuitee
S
Sharon • family_with_children • sg
8
Comfortable stay
Pros:

The hotel was conveniently located and breakfast options were great. The rooms were a good size and the facilities (particularly gym and pool) were great.

Cons:

The toilets were quite tight - would have been good if the toilets were slightly bigger.

2026-06-28 • via Nuitee
H
Hang • family_with_children • sg
9
Pros:

非常精，服务很好的一家酒店，完全提现了香格里拉的水准

2026-06-22 • via Nuitee
K
Kirsten • couple • sg
6
2026-06-20 • via Nuitee
A
Adrian • couple • sg
8
Thoroughly enjoyed my stay.
Pros:

It’s super convenient with a train station right at the door step.

Cons:

It’s good.

2026-06-20 • via Nuitee
Y
Yin sze • extended_group • sg
9
2026-06-14 • via Nuitee
D
Dara • couple • au
10
Pros:

Great facilities and we really loved the big gym!

2026-06-11 • via Nuitee
M
Muhammad • couple • bd
10
2026-06-09 • via Nuitee
Z
Zefanja • couple • nl
10
Fantastisch
Pros:

Ruime kamer, prima douche, goede straal. Lekker schoon. Heerlijk ontbijt, ruime keuze. Mooi hotel. Perfecte gym, heel fijn voor mensen die het belangrijk vinden om door te trainen tijdens vakantie. Volwaardige gym. Goede uitvalslokatie.

Cons:

Niets aan te merken

2026-06-04 • via Nuitee
S
sundeep • solo_traveller • hk
7
Good for short stays in Kunming.
Pros:

It’s a business property from Shangri La, rooms are basic, but nice and clean. Good location.

Cons:

I mean it’s business hotel, so priced accordingly .

2026-05-28 • via Nuitee
J
Jean-Claude et Mariko • solo_traveller • fr
6
2026-05-22 • via Nuitee
R
Roy • couple • th
9
Pros:

Location services and room

Cons:

Staff at the Reception should speak more English. There was only 1 person could speak English well.

2026-05-15 • via Nuitee