GLANDON Rooms Haldenhof - Self-Check-In

Hotels
8.8 (584 reviews)
Haldenstrasse 21 , Luzern , ch

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Facilities

Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Non-smoking throughout
Public transport tickets
Pet bowls
Pet basket
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Great location
Cons:
High parking fees
Check-in issues

Categories

Cleanliness
8.44
Clean, cosy, warm and quiet; however, there were some concerns about the extraction fan and odd smells.
Service
8.91
Some reviews mention smooth self-check-in, but there were issues with contactless check-in, indicating a need for improvement.
Location
9.45
Great central location close to amenities and attractions, reviewed positively across multiple entries.
Room Quality
8.9
Modern and clean rooms, though some amenities were lacking; otherwise well-appointed and comfortable.
Amenities
8.43
Basic amenities with some missing items in the kitchen, but otherwise satisfactory for a short stay.
Value for Money
8.39
Overall good value for money, though parking is expensive; guests felt the price was justified for the value received.
Food and Beverage
8.94
No specific mentions, assumed standard quality for a hotel tier.
Overall Experience
8.91
Generally positive reviews, highlighting clean and comfortable stay despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:37

Property Description

Modern and Convenient Accommodation
GLANDON Suites - Self Check-in Hotel offers sleek rooms with a flat-screen TV, desk, and coffee machine. Some rooms even feature a kitchen for added convenience.

Prime Location
Located in the Old Town district of Luzern, our hotel is within walking distance to popular attractions like Lion Monument and Lucerne Station. Enjoy easy access to the city centre and nearby landmarks.

Effortless Check-in and Connectivity
Benefit from express check-in/out services and stay connected with complimentary WiFi throughout the property. Book your stay at GLANDON Suites - Self Check-in Hotel for a hassle-free experience.

Important information:

This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 584 reviews
Cleanliness: 8.44
Service: 8.91
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
K
Katherine • couple • us
7
Pros:

Big room and good location

Cons:

Boiling hot in the room, a standalone AC unit and not just a fan would make all the difference

2026-05-30 • via Nuitee
云涵 • couple • tw
9
乾淨舒適、每日整理，有簡單的mini bar
Pros:

交通方便，有提供洗衣房

Cons:

WiFi 不穩定、廁所乾濕分離不完善，洗完澡都會濕濕的

2026-05-28 • via Nuitee
A
Astrid • couple • de
8
Super Lage, modernes sauberes Appartment
Pros:

Die Lage, sehr sauber und modern mit allem eingerichtet, was man braucht

Cons:

Es war bei schönem Wetter extrem heiß unter dem Dach zum Schlafen.
Das Parkhaus National gegenüber kostete 52 Euro für 22 Stunden Aufenthalt.
Der sehr sehr kleine Balkon hatte keine schöne Sicht und war nicht gereinigt.

2026-05-28 • via Nuitee
H
Heike • couple • de
8
2026-05-27 • via Nuitee
M
Marko • family_with_children • us
9
2026-05-27 • via Nuitee
C
Chloe • solo_traveller • au
8
Pros:

Great size room, good location. Supplied cot and high chair for baby

Cons:

Room is too hot overnight at 24°C, even with the fan on.

2026-05-26 • via Nuitee
K
Karolin W. • family_with_children • de
6
Sehr laut!!….konnten nicht schlafen!
Pros:

Sehr stadtnah, sauber.

Cons:

Unerträglich laut, Straßenlärm die ganze Nacht. Wir mussten die Fenster auflassen, weil es keine Klimaanlage gab.

2026-05-26 • via Nuitee
D
Dee • couple • gb
9
A great base to explore Lucerne. High end detail, super modern and easy to get to central areas.
Pros:

The room was modern with great attention to detail. Loved the ability to keep items refrigerated and the separation of the bed from the sofa area. Excellent storage and full length mirror a great bonus. Excellent communication from the Glandon Rooms Team and replaced leaking kettle very swiftly.

Cons:

The only thing we had trouble with was the TV. Nothing we tried enabled to watch any Netflix or cast from phones. It seemed basic given how modern everything else was. I realise having relooked at pictures of our room that there should maybe have been steps to get up the the main curtain/window. We did think it was rather awkward to get up and down from there when opening the window and closing the curtains!

2026-05-26 • via Nuitee
B
BOYI • couple • cn
8
2026-05-25 • via Nuitee
S
Sigurd • couple • de
9
Super!
Pros:

Super Lage, mitten in der Stadt. 2 Parkhäuser binnen Minuten fußläufig erreichbar. Direkt gegenüber dem Vierwaldstätter See. Bäcker, Restaurants und Imbiss in der Nähe.

Cons:

Nichts, war optimal.

2026-05-25 • via Nuitee
H
Heidi • extended_group • us
10
Perfect location for touring Lucerne!
Pros:

Very convenient for walking around Lake Lucerne and nice shops and restaurants. Everything was very clean and comfortable.

Cons:

We couldn’t get the luggage storage bins to work and had to wait for a long time to get into our room.

2026-05-25 • via Nuitee
H
Heather • couple • us
6
Great apartment, but beware of construction noise
Pros:

The location was great! Very walkable to the center of the city in old town. You can walk from the train station. Shower and bed was comfortable. Overall, the apartment was very nice!

Cons:

They were building a new property downstairs and the construction kept us where I’m getting sleep in the morning. They started hammering and drilling at 7am! We wished we were told about this before we booked the apartment!

2026-05-22 • via Nuitee
S
Scott • solo_traveller • us
7
Cozy studio in Lucerne
Pros:

Glandon was clean and cozy. It was close to the Lion Monument.

Cons:

It was much smaller than I expected.

2026-05-22 • via Nuitee
K
Klaus • solo_traveller • de
10
Perfekt
Pros:

Lage, Ausstattung, auch die zusätzlichen Boxen für das Gepäck und die technische Umsetzung der Services inkl. Ein- und Auschecken

2026-05-21 • via Nuitee
G
Giulia • couple • nl
6
Fine for 1 night. Not recommended for more days.
Pros:

Central position, it was clean overall.

Cons:

The bed was very small.

2026-05-21 • via Nuitee
K
Katherine • family_with_children • ch
8
Pros:

Die Ausstattung des Junior Suit 205 war sehr ansprechend und gepflegt. Wir sind mit einem Kleinkind gereist und haben für ein Babybett angefragt und sie haben uns alles schön vorbereitet.

2026-05-20 • via Nuitee
E
Elisabeth • solo_traveller • at
8
2026-05-19 • via Nuitee
R
Ralph • solo_traveller • fr
9
2026-05-18 • via Nuitee
N
Noémie • family_with_children • ch
8
Bien placé, joli, trop de courriels, codes, etc.
Pros:

Emplacement parfait (déjà répondu lors d'un précédent questionnaire)
Joli studio. La TV devrait pouvoir être branchée avc un cable hdmi pour brancher le téléphone portable.

Cons:

Trop de courriels envoyés. Un seul devrait suffire avec les accès, la clé, les infos.
Beaucoup de bruit. Il faudrait prévenir.
La cuisinière avait des plaques de cuisson mais pas de casseroles.

2026-05-18 • via Nuitee
K
Karine • couple • ch
9
2026-05-17 • via Nuitee